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Recent customer comments

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All reviews (2437)

Business travelers (621)

Couples (767)

Solo travelers (400)

Families with young children (280)

Families with older children (188)

Groups (181)

Very good
8.0
based on 2437 reviews
Hotel Condition/Cleanliness
8.5
Facilities
7.1
Location
8.8
Room Comfort/Standard
8.4
Staff Performance
8.3
Value for Money
7.6
Food/Dining
6.2

8.3 Katty E.
Philippines
November 14, 2013
enjoyed my stay at Singapore.
clean. near mrt. efficient staff.
Nice clean room. Comfortable bed. Staff friendly and efficient.

8.3 Calibugan R.
Philippines
November 12, 2013
Comfortable and convenient to stay while in SG
Good Location, Access to Transportation, Near shopping areas
Comfortable. The location is just perfect for even a short stay in SG. Friendly staff.

8.3 Jason T.
Hong Kong
November 08, 2013
Comfortable stay
MRT nearby, comfortable bed, friendly staff
A bit small room size but enough and comfortable. General clean but can do better in the bathroom. Some noises outside the window at night though not too frequent. Staff are nice while they helped me to take my luggage to the room, as well as showing me how to use the facilities and the internet TV. Free wifi is good. For me not too useful for the internet/Android TV as it can't download anything.

8.3 Diana W.
Indonesia
November 03, 2013
Very comfortable staying
Great location, comfortable room, friendly staff
It always nice to stay @ the innotel. Close to shopping area and have a nice clean room

4.7 Thien N.
Vietnam
June 23, 2014
room so small
wife free, near mrt, clean
Room is small, wifi is ok. price is so high

6.7 DENISE T.
Malaysia
November 03, 2013
New hotel
near to restaurants & easily to public transport

10 Rosalie R.
Philippines
November 01, 2013
worth the value!
value, for money, comfortable, great staff

7.3 Peter H.
United States of America
November 01, 2013
safe, Friendly, comfortable
pleasent easy walk to Orchard shopping area, comfortable room, and friendly staff.

7 Jose C.
Spain
November 01, 2013
Comfortable sleeping
Bed, pillows, location
The best thing of this hotel is he bed, very comfortable, with multiple pillows to choose. Also the street is quite quiet, so it's a good place for a good sleep. The location is great, near the Plaza Singapura shopping mall and metro just there. The room is small, that ins Ok except if you need to work on the table with your computer.

8 Ken T.
Thailand
October 30, 2013
Easy access to MRT. Quiet and comfort
Clean, close to public transportation and good service