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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2064 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2064)
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Immanuel L. Families with young children Indonesia, February 21, 2013
Great location but small rooms

near to the MRT station
6.7
I like the hotel location that near to Dobby ghaut MRT station, but the room is very small. Good service from the customer service.
Yk C. Couples Singapore, February 20, 2013
small rooms but great location

close to mrt station and shopping mall
7.3
nice hotel for that price in orchard area, close to mrt station and plaza sing shopping, also not far from orchard shopping district. room are small but clean and neat. suitable for short business trip
Penelope H. Couples United States of America, February 20, 2013
Great location

friendly staff, close to MRT and taxi stand. ALso a 24hr Starbucks close by!
7.7
Like this hotel, it's nothing fancy, but has all the basic things you need. Also having free wifi is a plus. The only con I can think of is that the regular rooms have their sinks outside the bathroom. So if can get a bit noisy if someone turns on the tap while you are sleeping.
Wong O. Business travelers Malaysia, February 20, 2013
Great Location but poor interior

Good location
6.7
Room and bed is good but do not like the corridor and the bathroom.
Yiqin C. Couples China, February 18, 2013
Great location but ok rooms

Nice reception
5.7
1,tv is kinda broken and making noises when we turned it on. 2, showering water control is bad 3, place is great
Glenys H. Solo travelers Australia, February 18, 2013
Great location,accommodating staff

Location,response to complaints,friendliness of staff
7
Beds and pillows too firm. Rooms not very soundproof (walls not solid, stud construction ),so could hear moans (of a sexual nature) from woman in adjacent room.Hotel needs a general refurbishment.
Hotel Feature Tip: This hotel at bottom of Orchard Rd and near Dhoby Ghaut train station.
M.Nasir A. Families with young children Indonesia, February 18, 2013
Great hotel

Near mrt station & orchard road
9
The hotel is nice and clean,the staff is very friendly and helpful,it's near the dhoby ghaut mrt station,and just minutes walk to orchard road,very recommended
Kevin T. Couples Singapore, February 18, 2013
good comfortable hotel with excellent location

v good location, internet tv
7.7
This hotel has v good location and is more than comfortable. Very cosy for couples and also ideal for solo travellers. Price is also v good considering it is along orchard road. Staff was very helpful and obliging. There is no danger of noise from traffic affecting guests, as the hotel is off the main road.
Pamela M. Groups Australia, February 17, 2013
lovely hotel and service with a smile

staff so very pleasant and helpful, rooms small but clean, beds so comfortable
8.3
We were two ladies 70+ and were so grateful for the comfortable beds and pillows. The rooms were quiet and clean. The location is convenient with no traffic noise. The staff were always smiling helpful. We will be returning to this hotal on our next visit.
Shopping Tip: We loved China Town, but hated Little India
Loly J. Solo travelers Indonesia, February 17, 2013
Lovely compact hotel

Location
8
Near MRT, about 1 min. walk, close to Orchard Road

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Customer Reviews - Innotel, Singapore

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