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11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

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Very Good


based on
2206 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2206)
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Leni I. Couples Indonesia, March 27, 2013
It was a very good experience

Clean, comfortable, affordable
Hyunjoo C. Business travelers South Korea, March 27, 2013
Great location. Just few meters away from MRT.

Location and clean room
I arrived in hotel very early but hotel allowed me to early check-in without extra charge. It was great to refresh myself before having meeting at the afternoon.
Davy M. Couples Indonesia, March 27, 2013
Stay was good, satisified

cheap, in the city centre, free wifi
I enjoyed the stay for a good value of money. The room was clean and the process of check in and check out was fast.
Edwin B. Couples March 26, 2013
Comfortable stay. Centrally located.

free wifi/internet TV. More spaciuos than most rooms in Singapore. Modern interiors.
Yee T. Families with young children Malaysia, March 24, 2013
The location a bit far from orchard

Friendly staff, clean room
Bernadette B. Solo travelers Philippines, March 23, 2013
Very comfortable stay at a centrally located hotel

Very attentive and helpful hotel staff, centrally located/near Orchard, near malls and restaurants
I chose Innotel primarily because of its location. I was traveling with my mom who has limited mobility so the hotel’s proximity to Plaza Singapura, City Mall and the easy access to public transport – bus, Dhoby Gaut MRT, taxis – was a big plus. The most outstanding factor about the hotel is its very accommodating, attentive and helpful staff. The check-in and check-out were a breeze and staff were indeed very welcoming. I made a request that we be given a room where it is quiet because of my mom and they accommodated this request. Yes, it’s a no frills hotel and the room size may not be so big but I think it was just right for us who were out most part of the day. The standard requirements are there – bathing supplies, coffee/tea service, free bottled water, hair dryer, electronic safe. The internet TV is a big plus indeed! I also appreciate that they have a coin-drop desktop computer and printer which I made use of when I needed to print my boarding pass for our return trip. The room rate is not as low as the budget hotels but it is still much lower than most hotels within Orchard vicinity. The lack of a free breakfast is a bit of a dampener but there is a small restaurant at the ground floor that offers breakfast, lunch and dinner fares at reasonable prices so not much problem. I will definitely come back to stay at Innotel and will recommend it to my friends.
Cedric T. Couples Singapore, March 23, 2013
Good Experience

The staff are very friendly and willing to serve.
A fantastic experience from the checking in to the checking out.
Marisa C. Business travelers March 23, 2013
Very convenient location. Good for business trip

Hotel is next to underground station with clean room and free WiFi
Pitinart K. Families with young children Thailand, March 21, 2013
Good and very happy

Friendly staffs, close MRT and clean
Their staffs are very friendly especially bellboy (Indian guy). Hotel is very close to MRT and we could go to shopping at orchard road by walking. The rooms are clean and very comfortable bed.
Joanna F. Solo travelers Australia, March 19, 2013

location location location

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