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Recent customer comments

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Very good

based on 2482 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2
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Mike B.
United States
October 03, 2013
Comfortable bed, Nice shower,Fast internet
My stay at Innotel is always pleasant and nice. The staff is attentative to all my needs and always welcoming. Clean and modern hotel. Thumbs up.

My S.
October 01, 2013
Trendy, comfortable room. Best location
Friendly Staff. Great room. Love the location
Everything was very neat, clean and modern. The reception and my room actually look as good as the pics. Location was the best. Almost opposite big shopping centre and 2 min walk to major train station where you can catch a few different train lines to go almost anywhere in Singapore for sightseeing. Love the hotel and would not hesitate to book again.

September 30, 2013
Good Location
Location, Near to Airport, Comfortable
My hotel stay is just fine. The hotel is centrally located and very near to Plaza Singapura and MRT Dhoby Ghout Station. But for the cost is not worth it, it is too expensive if you would compare it with the quality that you would get. You can get better hotel for this cost. For me, this is not 5 star or even 4 star.

ornwanya P.
September 26, 2013
location, clean, staff
the hotel location is very easy to access to public transport, which the station is centrally staffs are so helpful the hotel is so clean we can early checkin without any asking however, not much people knows this hotel

NIrabon P.
September 26, 2013
Friendly and comfortable
Sink is outside bathroom. Clean. Friendly staff.
Very convenience and quiet. Hotel size is not that big. But a bit expensive for F1 season.

Earvin M.
September 20, 2013
It was excellent and hassle-free!
Location, Friendly staff and Cleanliness
Hassle-free. I wished though that they provided complimentary airport transfers.

Patrick H.
United Kingdom
September 13, 2013
Great central location
Location, perfectly pleasant and smart hotel
I enjoyed the stay - the most important thing for me was to be centrally located with ease of access to public transport. The area around the hotel is also quite interesting to walk around - the Singapore National Museum and National Art Gallery are within walking distance. Orchard Road is also walkable, although the hotel is right next to the Dhobi Gaut train station so very easy to get everywhere from there, and given the humidity it is easier to get the train to Orchard - just a stop away.

September 11, 2013
Great place for a short stay and access to city
Very close to Orchard Rd, Next to a major shopping centre and transport, Cheaper alternative to CBD hotels
I enjoyed my short stay in Singapore at this hotel. Easy access to Orchard Rd with many major shopping centres. There is a bar on level 2 which opens every night with great entertainment and special discounts for in-house hotel guests.

Soke W.
September 11, 2013
Good location, near MRT and shopping area
Smart TV and central location
Central location, In Orchard, near MRT and great for shopping and sightseeing.

Robby A.
September 09, 2013
Great Hotel, clean and nice staff
Clean, nice design and comfortable room
This is my second stay in innotel, friendly staff, fast check in & out, good food, easy to public transport, near to famous shopping area, but the rate is quiet high.