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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2009 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2009)
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Pipiet W. Couples Indonesia, November 19, 2012
strategic location

close to Dhoby Ghaut MRT Station
8
the rooms are quite comfortable and the hotel staff is ready to help provide the information we need
Restaurant Tip: try eating chicken satay and grilled stingray at Makan Sutra, Gluttons Bay, perfect fit with Indonesian food lovers
Hans-Jakob H. Solo travelers Denmark, November 18, 2012
Basic but real good value - impeccable service...

Front desk staff all very helpful...
8
First time I stayed at Innotel. Good location within walking distance to Orchard Rd (Takashimaya 10-15 min) and within 2 mins from Dhoby Gaut MRT as well as the new shopping complex 'Plaza Singapura'. Basic hotel but nice, clean and quiet rooms with necessary amenities. Good beds! Front desk staff (receptionists, concierge) all very helpful and offering excellent assistance. Unfortunately no pool or gym. A shame so few Singapore hotel offer overnight stays including breakfast - healthy breakfast choices are difficult to find in the hotel or nearby..
Shopping Tip: Orchard Rd has it all - but not cheap!
Jimmy L. Families with young children Australia, November 18, 2012
service with 6 star

close to mrt and shopping plaza and friendly with the best service
10
Good hotel,will stay here again. Hotel can get expensive during pea but the location, and staff are great, and it's a quiet little corner just off SG's shopping belt. MRT, and easy access to Taxis, and nearby malls, make this a good choice for shopping
Hui M. Solo travelers Indonesia, November 18, 2012
Clean Average Hotel

Small, Clean, Near To MRT station
6.7
Not bad for single traveler, room is clean and comfortable; but i won't recommend this hotel for someone with family since the room feels very small. Anyway, the location is near to MRT station (Dhoby Ghaut) and getting a taxi is very easy.
Fithri H. Families with young children Indonesia, November 17, 2012
nice but room is small, no breakfast

silent and far from noise
7
during my stay we enjoyed the location in which nearby the mrt station and far from noise. since it was my children's first visit to singapore i gave them a good impresion about the city and showed them the facilities in down town nearby the hotel. officers are quite welcome to children. my feedback is please provide more space in lobby and restaurant. thanks
Geoffrey W. Couples Australia, November 15, 2012
Perfect for our needs

Great Location for Orchard Road , excellent WIFI connection
8.7
if you want to shop on orchard road then this was a great location. one street back from orchard road, so little traffic noise and at the start/end of orchard road. had a little trouble finding the hotel from the mrt exit as you had to look up to see the sign innotel. air conditioning could have been improved, but over all a good place to stay. plenty of opportunities to eat out on orchard road , so didn't eat in the hotel. friendly staff and were found to be very helpful when required. would stay again at this hotel.
Travel tip: Getting There from the Airport by MRT. From the Airport take any train to Tanah Merah as they terminate here. You will need to cross directly over to the other platform and get a train heading to Joo Koon (green line). Get off at City Hall and cross directly over to the Red Line. Take the next train a few stops and you will arrive at Dhoby Ghaut station. Upon exiting the station , take the Exit B Sign. Once at street level turn left off the escalator, walk straight ahead across the park and across the bus lane and penang road. Turn right and walk to the corner, turn left and walk 50 meters to the hotel entrance.
John R. Couples United Kingdom, November 15, 2012
Excellent hotel in a very convenient location

Only 3 minutes walk from MRT station
9.7
Enjoyed a comfortable two days stay and location of hotel made travcelling around or walking to all major sites easy.
Restaurant Tip: Travel to Chinatown MRT stop for an excellent range of restaurants
Jantipa T. Business travelers Thailand, November 15, 2012
Very convenient location and excellent service

Good location, good service with reasonable price.
8
Everything is good here except thin wall. I can hear people in a hallway talking and it's a bit annoying especially in early morning!
Dihan D. Business travelers Sri Lanka, November 13, 2012
nice hotel

location
5.7
good hotel situated in a very convenient place few meters from orchard road, friendly staff, courteous and welcoming, rooms nice and spacious, taxi get confused with hotel location and that can be an issue unless your know your location, good internet with free WiFi was very welcoming
Shopping Tip: orchard roads a few min walk
Kenny Y. Couples Malaysia, November 12, 2012
Small hotel, Great location & service

close proximity to dhoby ghaut mrt & orchard road
8.7
we love this hotel & will definitely stay there again. its location is just perfect, right next to park mall. it provided us with quick access to the mrt & buses, which is an absolute plus for tourists. the hotel's staff are very friendly, helpful & very prompt in their service. the hotel room is small but cosy & clean. the shower is delightfully strong.
Travel tip: Nil.

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Customer Reviews - Innotel, Singapore

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