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Recent customer comments

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Very good

based on 2474 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

Adi W.
July 15, 2013
Comfortable Clean Room and Convenient Location
All the amenities that you need are available and the room are clean, Friendly staff and Quick service. Location near Dhoby Ghaut MRT.
I am very satisfied with Innotel Hotel. That was the first time I stayed there. The room are relatively small, however the layout is good, so you can move around nicely in the room. Enough storage area for my things. The service of the staff is very good and fast. The room comes with all the amenities that you need in a hotel.

Jeffrey G.
July 15, 2013
Great clean room, super helpful and friendly staff
Helpful friendly staff, easy access to Orchid area, nice clean rooms
I stayed at the Innotel for 10 - 11 July 2013, the hotel was not flash but it was tasteful and modern. I can not praise the Staff at this hotel enough. Whilst i was there Jetstar (jerks) cancelled my flight and were not helpful. When the staff at the Innotel found out my flight had been cancelled the could not have been more helpful. To the female working in reception (I wish I could remember her name) am hours on the 11th Thank you so much. Also the Hotel is in a great quiet location minutes walk from Orchard are and great shops. And it only about $20 sing to the Airport by cab.

kathy C.
New Zealand
July 14, 2013
comfortable, convenient and enjoyable.
location, cleaness, service
it was good and convenient to stay there.comfortable and quite, close to public trasnsport.

July 14, 2013
enjoy, comfort and fun
room design, cleanliness and location
It was pleasant and comfort, feel familiar since it was my 3rd time in this hotel..

Kwong C.
July 13, 2013
Not Value for Money
Friendly, Courteous, Clean
This is not a full-facilities 4-stars hotel. Room suffocates without the air-condition (ie: very hot).

Renee J.
July 10, 2013
Good location, easy access to Bus Stop and MRT
Clean, Comfort Bed and High Speed Internet
Satisfied and worth with my budget, friendly staffs. I will recommend to my other group to stay there.

Daphne T.
July 10, 2013
Great service from Reception
Spacious room, comfortable & Good service from reception
Receptions are friendly and negotiable in condition to change between smoking and non-smoking room. Greet guests at all times as pass-by the reception/lobby.

July 10, 2013
very good hotel

Kasmariza K.
July 10, 2013
Good for light travellers!
Easy access to shopping centres, basic & friendly staff
I was there on a 3-day trip. It is situated right at the end of the Orchard Street. it was just a walking distance to everywhere. The room is simple with a basin, small but clean bathroom & comfy bed. It is ideal for backpackers and traveller who plan to spend more time outside the hotel.The internet is quite slow even though it could be accessed from the smart TV available in every room.

Ondrej M.
Czech Republic
July 08, 2013
Good hotel on the crossroad of public transport
Location, nice staff
We picked this hotel, because of its location on the crossroad of public transport, which we wanted to used to get to the Singapore ZOO and to Sentosa Island. There is also a lot of shopping possibilites, which we did not use. At the walking distance, there is a food court and also you can walk to the river. Room is small, but clean. Staff was nice. We did not eat here.