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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
2017 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2017)
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Frances A. Solo travelers Philippines, September 28, 2012
Great location and hotel staff

Hotel staff are very friendly and accommodating
8
I chose and stayed in this hotel for 5 days because of its proximity to the Dhoby Gaut MRT station. I was pleasantly surprised with the great service of their hotel staff. They are very courteous and attentive. If you need something or have questions, just ask them and you'll get it in no time. The free wifi was also another plus for me. The rooms are quite small but they're still cozy and beds are very comfortable, with the soft and fluffy pillows. The only disadvantage in the hotel was the not so sound-proof walls. You can hear coming in and out of the rooms beside you, even the running water from the shower beside your room. Other than that, everything's okay in this hotel.
Shopping Tip: The hotel is just behind Park Mall and just across Plaza Singapura.
Ari P. Families with young children Indonesia, September 26, 2012
Great room at central Singapore

Simple room feature and useful, close to transport and shopping center
7
Great place and easy to find, next to main transportation line. Shopping never easier, friendly staff.
Sightseeing/Attractions Tip: close by the dhoby gaut MRT station, there is a tour bus around the city, great shopping place at orchard rd in walking distance.
Elaine S. Couples Philippines, September 24, 2012
Great location

Friendly hotel staff
7.3
Definitely going back to this hotel. Near MRT. Took MRT from Changi to Dhoby Ghaut, walking distance to the hotel, only 1 block away. Hotel staff are friendly. They have free wifi, wifi connection is fast. We stayed there for the F1 Singapore Grand Prix 2012, only 1 stop to MRT City Hall station (Zone 4) Gate 3 entrance. Walking distance to Orchard Rd, main shopping area in Singapore.
Shuk M. Couples Hong Kong, September 24, 2012
Clean petit office hotel

Convenient location, clean and tidy with good value
9
We stayed there during F1, it is good value given with its centre location and tidiness. Room is small but bed is big and very comfortable. Just a little dark side is their room cleaning staff started very early , quite some noise from vacuum and walkie talkie even before 9am.
Mark C. Couples New Zealand, September 22, 2012
Nice and clean

Very close to Orchard rd
9.3
Good little hotel, small rooms but tidy and if your there for the shopping they're perfect.
Krisadi P. Solo travelers Thailand, September 21, 2012
great decoration, great location and very clean

very clean and impressed decoration
8.7
Not only very clean and convenient for transportations, but also the decoration is quiet great. The hotel is situated in a peaceful area near the Orchard shopping road. Dhoby ghaut interchange station is 3 minutes walk.
Restaurant Tip: If you were worried about the budget meals, you should completely harvest from the food centre around the street before getting inside the hotel. the food corner is rarely found around the hotel.
Ye W. Groups China, September 21, 2012
Great location but room is a bit small

location and friendly staff
8
The hotel is located very close to Dhoby Ghaut interchange. Easy access to three MRT lines. Friendly staff and clean room. Only short coming is room is a bit small.
Kenneth L. Solo travelers Australia, September 21, 2012
Quiet, restful place.

Quietness. Friendly staff.
8
Had a quiet and peaceful stay. The staff were very freindly and helpful. Room a little on the small side, but OK for one person. Would certainly recommend and will definitely come again
Sightseeing/Attractions Tip: Use MRT to get around. Efficient, clean, easy to learn
Khai W. Solo travelers Australia, September 21, 2012
Great service... Great rooms.. Great location

location, relatively cheap
9.7
Price for the location is good. About 10min walk to the start of Orchard road (main shopping district). Friendly and very helpful staff, room upkeep is great and everything is available.
Chin Y. Groups Malaysia, September 18, 2012
Strategic location and nice design

location, cleanness
9
we stay in this hotel for 3 nights in Singapore, just few hundred meters away from Dhony Ghaut Station that connect to many lines. The staff are very friendly and helpful !! The room design is nice and clean. We really enjoy our stay in Innotel ! Strongly recommended

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Customer Reviews - Innotel, Singapore

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