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Very good 8.0
Based on 2472 reviews

Recent customer comments

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Very good

based on 2472 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

June 15, 2013
friendly hospitality
fast internet, smiling staffs, fast cooling air conditioning.
comfortable and relax, fast access to internet, comfortable room and friendly staffs.

June 15, 2013

Brunei Darussalam
June 14, 2013
Reasonable price for hotel near Orchard
comfortable clean room with internet

Stuart O.
June 14, 2013
Innotel Singapore Great Location
Great location, attentive staff, attractive room
Innotel exceeded expectations and was good value. I would be happy to return.

Bhawna D.
United Kingdom
June 14, 2013
Good location but rooms very, very small.
Location and very friendly staff.
The first room we were shown smelled like a gym. A men-only gym. We were shown a second room which was much better. The staff are very nice and friendly and helpful but the room was very, very small - narrow in fact. The building used to be offices which have now been converted to a hotel ... which would explain the odd shape and size of the rooms. If you don't have much luggage and want a good location and will not spend much time in your room then this hotel is a good bet. But we checked out after the first night and went to another hotel as we had too much luggage. Shame really.

Noor H.
June 13, 2013
Comfortable and pleasant
Clean room and bathroom, friendly and efficient staff, good kopitiam restaurants at the hotel downstairs
It was a pleasant stay, the check in and out was a breeze. The hotel staff was friendly, quite efficient, and respectful. The bedroom and bathroom were really clean. Bed and pillows were very comfortable. Although the room was small, and the basin was located outside of the bathroom, the room was equipped with all the necessary facilities like those of the bigger hotels. There was free wifi as well as a internet TV which was very convenient for us. The restaurant downstairs provided good kopitiam food so you don't have to go far to get decent meals.

Rossana P.
June 12, 2013
Short and sweet
large room, friendly staff, internet tv
I had stayed at this hotel as a stope over for one night. I found the staff very friendly and attentive. It was a bonus that I got upgraded to the deluxe room at no cost. The room was huge, the bed comfortable and they had an internet tv with cable channels and a fast internet speed as well as an ipod dock stereo to listen to your own music. The only problem I had was the shower as it was one of those that you could either use it as a handheld shower or have it on the stand however the shower head was pointing straight ahead not downward so the water was squirting directly at you not on you so I found it very uncomfortable and was quite annoyed The location was ok although you still had to walk about 5 min to get to Orchard Road. Overall I did enjoy my stay at this hotel despite the shower debacle :-)

Mastika M.
June 12, 2013
Nice hotel
Good hospitality, clean rooms easy access to mrt

Markus H.
June 12, 2013
just great
location, access and warmest
Just great and I'll recommend it to all my family in Indonesia

June 12, 2013
very happy.
Clean room, fast room service, superb friendly staff.
Very happy with the superb staff service performance. Really fast response with the room service. Very clean , newly renovated, comfortable room. The next door adjacent cafe for breakfast has a bad service, when I told her the milk for the coffee is lumpy , she did not care.