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Very good 8.0
Based on 2461 reviews

Agoda Verified Reviews

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Very good

based on 2461 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

7.3 Rossana P.
June 12, 2013
Short and sweet
large room, friendly staff, internet tv
I had stayed at this hotel as a stope over for one night. I found the staff very friendly and attentive. It was a bonus that I got upgraded to the deluxe room at no cost. The room was huge, the bed comfortable and they had an internet tv with cable channels and a fast internet speed as well as an ipod dock stereo to listen to your own music. The only problem I had was the shower as it was one of those that you could either use it as a handheld shower or have it on the stand however the shower head was pointing straight ahead not downward so the water was squirting directly at you not on you so I found it very uncomfortable and was quite annoyed The location was ok although you still had to walk about 5 min to get to Orchard Road. Overall I did enjoy my stay at this hotel despite the shower debacle :-)

7.3 Mastika M.
June 12, 2013
Nice hotel
Good hospitality, clean rooms easy access to mrt

7.7 Markus H.
June 12, 2013
just great
location, access and warmest
Just great and I'll recommend it to all my family in Indonesia

8.3 TJOE P.
June 12, 2013
very happy.
Clean room, fast room service, superb friendly staff.
Very happy with the superb staff service performance. Really fast response with the room service. Very clean , newly renovated, comfortable room. The next door adjacent cafe for breakfast has a bad service, when I told her the milk for the coffee is lumpy , she did not care.

June 10, 2013
clean room and just cross road to MRT
clean room, friendly staff, MRT access

Brunei Darussalam
June 10, 2013
Friendly staff & a good looking room.
Friendly staff, good room and the staff are very attentive.

8 Fany I.
June 08, 2013
Complete, clean minimalist and expensive
The room is clean. The area is near to public transport. The facility in the room is complete.

4.3 TANG H.
June 08, 2013
Disappointed and frustrated
Friendly staff
My stay turned into nightmare. When I discovered 50-100 insects (maybe ants or spiders) on the desk around 11:30pm in the evening. When i rang the hotel reception they said they are coming in but I wait for 20 minutes and I have to ring them again and she said her staff is coming. But within the 20 minutes I have to use a wet towel myself to drove the insects away. Eventually the staff came around 00:00. They do not different than what I did. I asked the staff what kind of insects are they. The staff are not willing to tell me. After the “cleaning” was done. They left immediately. The staff offered a room change at 00:00am but the room standard was different. Around 3am in the morning the fridge started flashing its LED lights and produced some amount of heat! I was so tired and have a flight to catch at 07:30am. I made my complaint to the staff when I checked out and they said they will escalated to their manager but I did not hear from the hotel since! I have taken photos and video to prove the hotel standard. I am still waiting for a feedback. It was an awful experienced ever I had.

8 Dewa D.
June 06, 2013
Comfortable Place 2 Stay
Clean rooom, Hospitality hotel staffs, Close to the shopping area
I was satisfy with the hotel sevices for us, otherwise the hotel location was very close to the shopping area, Orchard Rd.

9 Sasiwimon P.
June 05, 2013
Nice hotel
Location,Clean,Friendly staff
Very comfort for shoping area in Singapore