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Recent customer comments

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Very good



based on 2484 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2
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Teoh C.
Malaysia
June 18, 2013
Extremely comfortable
Central location, terrific staff and good value for money

Nisachon A.
Thailand
June 17, 2013
Good service
Good service, good quality

TAURA H.
Taiwan
June 17, 2013
Good location and staff
nice staff, close to MRT, enough space in room
Daily cleaning could be better and the fridge is not cold enough. Otherwise location is good and the staff are helpful.

Alvin E.
Philippines
June 15, 2013
It was great
Nice rooms, Friendly Staff, Nice location
We were very happy in staying Innotel. The rooms though not that big looks comfortable, clean and cozy.

LEE K.
Malaysia
June 15, 2013
friendly hospitality
fast internet, smiling staffs, fast cooling air conditioning.
comfortable and relax, fast access to internet, comfortable room and friendly staffs.

LEE K.
Malaysia
June 15, 2013
FRIENDLY HOSPITALITY
BRIGHT ROOM, FRIENDLY HOSPITALITY,FAST INTERNET
GOOD SERVICE AND FRIENDLY STAFFS. FELT COMFORTABLE FOR EVERY STAY.

YING L.
Brunei Darussalam
June 14, 2013
Reasonable price for hotel near Orchard
comfortable clean room with internet

Stuart O.
Australia
June 14, 2013
Innotel Singapore Great Location
Great location, attentive staff, attractive room
Innotel exceeded expectations and was good value. I would be happy to return.

Bhawna D.
United Kingdom
June 14, 2013
Good location but rooms very, very small.
Location and very friendly staff.
The first room we were shown smelled like a gym. A men-only gym. We were shown a second room which was much better. The staff are very nice and friendly and helpful but the room was very, very small - narrow in fact. The building used to be offices which have now been converted to a hotel ... which would explain the odd shape and size of the rooms. If you don't have much luggage and want a good location and will not spend much time in your room then this hotel is a good bet. But we checked out after the first night and went to another hotel as we had too much luggage. Shame really.

Noor H.
Malaysia
June 13, 2013
Comfortable and pleasant
Clean room and bathroom, friendly and efficient staff, good kopitiam restaurants at the hotel downstairs
It was a pleasant stay, the check in and out was a breeze. The hotel staff was friendly, quite efficient, and respectful. The bedroom and bathroom were really clean. Bed and pillows were very comfortable. Although the room was small, and the basin was located outside of the bathroom, the room was equipped with all the necessary facilities like those of the bigger hotels. There was free wifi as well as a internet TV which was very convenient for us. The restaurant downstairs provided good kopitiam food so you don't have to go far to get decent meals.