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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Innotel Singapore - Reception Innotel Singapore - Reception Innotel Singapore - Lobby Innotel Singapore - Lobby Innotel Singapore - Lift Lobby Innotel Singapore - Internet Kiosk Innotel Singapore - Hopheads Craft Beer Bar & Bistro Innotel Singapore - Hopheads Craft Beer Bar & Bistro Innotel Singapore - Superior Room
Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 2258 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.3
All reviews (2258)
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Keith H. Solo travelers United States of America, December 6, 2012
Good location and can be good value for money

Location, clean and ok rooms
6.7
Was here for a short stay and found it quite adequate. Some odd design choices, that should really be reconsidered. The bathrooms are not well designed, but all else is quite fine for a comfy stay. It is very easy to walk to Orchard for shops and the subway. You can also walk to the downtown area easily - if not too hot and humid. Staff were just ok, promised a late check-out and then changed their mind on the last day. Was quite comfortable here and would consider for my next visit.
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Anna Y. Groups Malaysia, December 6, 2012
Great location+excellent service, wonderful stay!

Truly impressed with the overall service experience, well deserved Tripadvisor's excellence award winner
9
Not only the reception was quick to respond to my email regarding my duplicated room booking, we were very glad that they accommodated to our requests for a highfloor, quiet room by giving us a free upgrade upon arrival! Truly a nice surprise that ease us much when travelling with a small toddler. The upgraded deluxe room gave much more space for us especially important for the little one. Thanks for the bathtub too, the kid had a bit of fun playing in it. So glad that there is a cafe/restaurant right next to the hotel lobby, saved us the search for food (breakfast and supper). Location was great, it is so close to MRT and neighboring shopping mall, Plaza Singapura or even if to walk down to Orchard Road. Ideal for shoppers..
Shopping Tip: Plaza Singapura is within walking distance and the joining new phase (which is Wisma Atrium) make the mall a better shopping mall.
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Annemarie J. Groups Australia, December 6, 2012
Top location and wonderful staff

location, service,comfortable and clean
9
Nothing negative to say about Innotel. Rooms compact but spotless and very comfortable, staff very friendly and obliging, location 2 mins walk to MRT interchange. Would definitely stay there again.
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Sherly I. Solo travelers Indonesia, December 6, 2012
good location, easy access of public transport

location, affordable, clean room
9.7
lovely second stay at this hotel. Great and helpful staffs.
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Boh H. Couples Singapore, December 4, 2012
Hotel with great convenience

near to the local train station and a shopping centre
9.7
the room is very clean and well maintained. looked the decoration style of the room which is very modern. the staffs are also very helpful and had our double bed room upgraded to deluxe room without extra charge.
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Marut J. Business travelers Thailand, December 4, 2012
Good Location Hotel

Hotel located very close to subway station
8.3
receptionist very kind, room is clean and tidy with all needed facilities, hotel location is superb and quiet street. good recommendation for traveller and business purpose.
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Patrick T. Families with older children Malaysia, December 3, 2012
A boutique gem

Perfect hotel for amenities location service price
10
Staff were always smiling obliging and efficient. Room was very clean comfortable quiet with good wifi. Central location with immediate access to MRT station, buses, Orchard Road, Canning Park, Istana, church. Cafe is simply well catered. True Boutique standard at amazing price. Highly recommended for business traveller or family with older children.
Sightseeing/Attractions Tip: If arriving late at night, it is recommended to book a taxi as the queues at taxi rank can be long and the number of available cruising taxis are limited.
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Juan J. Couples Philippines, December 3, 2012
Lovely Botique Hotel

Location is one of the best things about this hotel! being near doby ghaut, Singapore becomes accesible whereever you will be going. there are 3 lines that are being serviced by Doby Ghaut. North South Line, East West Line and the Circle Line.
8.3
The hotel is not as known as the other hotels along Orchard road. But what it lacks is replaced by the very friendly and accommodating staff of the hotel. The hotel is very clean and what's nice is, it is not along the main roads so it is relatively quiet and very comfortable.
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Parama N. Couples Malaysia, December 2, 2012
Didin't know it was a boutique hotel-not stated

Bed was comfortable
6
We drove so there was no parking available for guest. Parking across was very expensive. Overall it was ok.
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Cac D. Couples Vietnam, December 2, 2012
reasonable value for money

good location, clean, tidy
8.3
the hotel should make the room available upon arrival, dont wait until guests arrive to check and say they have to wait extra 30' because the room is not ready. if you make your guest stick to the check in time, you also have to stick to the time! plus if you say you have double bed room to change for guest the next day, you need to make it happen, dont wait until the next day to say "we will check if available for you or not" you should have known that the day before
Travel tip: bring flipflop, there will be a lot of walking. suncream is good because it is very hot and sunny in Singapore year round
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Innotel SingaporeInnotel Singapore - Superior TwinInnotel Singapore - Suite RoomInnotel Singapore - Deluxe KingInnotel Singapore - Suite RoomInnotel Singapore - DeluxeInnotel Singapore - Deluxe King Mini BarInnotel Singapore - Deluxe King BathroomInnotel Singapore - Deluxe King BathroomInnotel Singapore - Deluxe TwinInnotel Singapore - Executive RoomInnotel Singapore - Tea and coffee making facilities (includes Green and Earl Grey teas)Innotel Singapore - Electronic in-room safeInnotel Singapore - SuiteInnotel Singapore - SuiteInnotel Singapore - ExteriorInnotel Singapore - ExteriorInnotel Singapore - ReceptionInnotel Singapore - ReceptionInnotel Singapore - LobbyInnotel Singapore - LobbyInnotel Singapore - Lift LobbyInnotel Singapore - Internet KioskInnotel Singapore - Hopheads Craft Beer Bar & BistroInnotel Singapore - Hopheads Craft Beer Bar & BistroInnotel Singapore - Superior Room

Customer Reviews - Innotel, Singapore

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