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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2009 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2009)
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Fei L. Families with older children Singapore, June 18, 2012
Great location but small rooms

Near by the Plaza Singapura for shopping and dining, Service is good.
8
the location is really good, 5 mins on walk to the plaza singapura, where you can do shopping and find some good restaurants. the staff is likely to help us, which is very good. the only thing under my expectation is the room size is not big enough comparing to other 4-star hotels around the world.
Ricky S. Families with young children Indonesia, June 18, 2012
great location, nice service

great location
9.7
walk only 1 minute arrive in plasa singapore/orchard road. greatservice, cust service helpful friendly and help us bring our baggage to room. great location near doby ghaut only 1 minute walking. limitation: small room, it is not shown as the picture offered. but ok because of location, clean. no breakfast. overall it's recommended hotel by me
Restaurant Tip: near to fish and co
Soenarni R. Couples Indonesia, June 17, 2012
Clean hotel with strategic location

Good location, friendly staffs
9
my husband and i stayed at innotel last week. it was a pleasant stay. despite the location, the hotel provides a quiet environment. it is located near dhobby gout mrt station with taxi stand just nearby. the room is ample with modern decoration. over all it was a good stay.
Terrence H. Business travelers United States of America, June 17, 2012
Great location and staff and value for money

location and staff are excellent
9.3
It's a great a hotel, excellent value with a friendly staff
Teoh S. Couples Malaysia, June 17, 2012
Simple & Lovely

Away from buzy orchard road but yet near to get there
8.7
Everything in this place are clean & well maintained. Staff are wonderful and passionate on their guest. Rooms are a little small but is enough for everything you need.
Tommy D. Couples Australia, June 14, 2012
Nice and Clean

Hotel Staff were very friendly
8
The room was small but nice and clean. Staff were very friendly and helpful. The location of the the hotel is abit far from the hotspots but is only a couple hundred metres away from the buses and trains. Alternative is to catch taxi which is relatively cheap anyways. A small shopping centre across the street so you can get stuck into shopping.
Iurii K. Couples Australia, June 11, 2012
Lovely staff but very small rooms

Very friendly staff and excellent service
7.3
It's probably not very well known as it took the taxi driver a while to figure where to take us though the location wasn't bad at all. It was relatively close to everything and we didn't have any issues with the location. It had very friendly and helpful staff. The room and particularly the bathroom was very tiny though. Not sure whether you would be comfortable if you were a big guy but even I found the bathroom too small and I'm not a big person. Overall, was a good choice for a short stop-over.
Soon H. Solo travelers Malaysia, June 10, 2012
Great Service - Good Location
8.3
little out of the way hotel hear the dhoby gaut mrt, about a 10 minute walk from clarke quay and 5 minute walk away from the chicago booth camous. not many taxi driver's know the place so you have to tell them it's jalan penang - or just ask them to take you the dhoby gaut mrt and you can walk home... rooms are ok. smallish but this is singapore. best part of this hotel are the super friendly staff. i mean really friendly!
Phoon K. Couples Malaysia, June 10, 2012
Great location but small rooms

Very near to mrt station
8
Super near to mrt station just to accross a road then can reach Plaza Singapura and the nearest mrt station. From the hotel walk to Orchard Road can sightseeing many things that I never realize in Singapore. Staff performance was good and nice.
Shopping Tip: Very near to Somerset/Orchard Road.
Ma L. Couples Philippines, June 10, 2012
Great location near MRT

Walking distance to MRT
9
Had a very nice stay at the hotel. Rooms were very clean although not that big.The personnel were very helpful. Hotel is not on Orchard but because it is near MRT Dhouby Ghat station which is a mere 5 min walk, one can access almost any place in Singapore. The sound proofing was not very good , although during our stay guests on the same floor weren't that noisy. Will definitely stay again at Innotel when we go back next year for the great Singapore sale. WIFI is FREE & that's very cool.

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Customer Reviews - Innotel, Singapore

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