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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2064 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2064)
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Eva R. Families with young children Indonesia, June 20, 2012
Great location but very small lobby

location
8
the hotel is located in very good location; very near to dhoby ghaut interchange (mrt) and the surrounding area is peaceful. the bell captain/concierges were nice and helpful.
Joy T. Families with young children Australia, June 19, 2012
Nice hotel

Location
8
perfect location for what we wanted. it is close to the mrt and all the shops were close by. easy to get everywhere and friendly service. easy to get around with my 2 year old boy. rooms were very small though so needed to get out very often.
Terrence H. Business travelers United States of America, June 18, 2012
Great location and staff

Staff and location
9.3
Very good value for money. Great staff, friendly.
Fei L. Families with older children Singapore, June 18, 2012
Great location but small rooms

Near by the Plaza Singapura for shopping and dining, Service is good.
8
the location is really good, 5 mins on walk to the plaza singapura, where you can do shopping and find some good restaurants. the staff is likely to help us, which is very good. the only thing under my expectation is the room size is not big enough comparing to other 4-star hotels around the world.
Ricky S. Families with young children Indonesia, June 18, 2012
great location, nice service

great location
9.7
walk only 1 minute arrive in plasa singapore/orchard road. greatservice, cust service helpful friendly and help us bring our baggage to room. great location near doby ghaut only 1 minute walking. limitation: small room, it is not shown as the picture offered. but ok because of location, clean. no breakfast. overall it's recommended hotel by me
Restaurant Tip: near to fish and co
Soenarni R. Couples Indonesia, June 17, 2012
Clean hotel with strategic location

Good location, friendly staffs
9
my husband and i stayed at innotel last week. it was a pleasant stay. despite the location, the hotel provides a quiet environment. it is located near dhobby gout mrt station with taxi stand just nearby. the room is ample with modern decoration. over all it was a good stay.
Terrence H. Business travelers United States of America, June 17, 2012
Great location and staff and value for money

location and staff are excellent
9.3
It's a great a hotel, excellent value with a friendly staff
Teoh S. Couples Malaysia, June 17, 2012
Simple & Lovely

Away from buzy orchard road but yet near to get there
8.7
Everything in this place are clean & well maintained. Staff are wonderful and passionate on their guest. Rooms are a little small but is enough for everything you need.
Tommy D. Couples Australia, June 14, 2012
Nice and Clean

Hotel Staff were very friendly
8
The room was small but nice and clean. Staff were very friendly and helpful. The location of the the hotel is abit far from the hotspots but is only a couple hundred metres away from the buses and trains. Alternative is to catch taxi which is relatively cheap anyways. A small shopping centre across the street so you can get stuck into shopping.
Iurii K. Couples Australia, June 11, 2012
Lovely staff but very small rooms

Very friendly staff and excellent service
7.3
It's probably not very well known as it took the taxi driver a while to figure where to take us though the location wasn't bad at all. It was relatively close to everything and we didn't have any issues with the location. It had very friendly and helpful staff. The room and particularly the bathroom was very tiny though. Not sure whether you would be comfortable if you were a big guy but even I found the bathroom too small and I'm not a big person. Overall, was a good choice for a short stop-over.

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Customer Reviews - Innotel, Singapore

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