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11 Penang Lane, Orchard, Singapore 238485

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Very good


based on 2422 reviews

1629 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2422)
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Gulmira B. Groups Kazakhstan, December 26, 2012
Nice hotel, staff very friendly and nice.

on the orgchar round and MLT
If I`m going to Singapore for 2-3 day I`m always like to stay in this hotel, because comfortable room-clean,everything have - hairdryer, iron desk,safe, on TV have enternet you don`t need bring your laptop with you. near shopping malls where you can have your meal.LRT- go to any place.
Shopping Tip: singapore plaza, orchard plaza.
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Alex T. Couples Singapore, December 25, 2012
Great Hotel

Nice Design, Comfortable Bed, Good Location
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Edward E. Families with young children Indonesia, December 23, 2012
Hospitality hotel

Good location
I stay 2 night, location is very good, near mrt station of dhoby gaut, but the hotel is small hotel with small room but enough
Nightlife Tip: The hotel is not too atractive, just simple and nice for night life only
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Kirsten G. Groups Australia, December 23, 2012
Great location, friendly staff, small room

Location, helpful staff
Bathroom was a little old as were towels. No normal tea left in room; had to ask for tea daily. Room as smaller than appeared on website.
Restaurant Tip: Go to local favourite Zam Zam restaurant in Arab street. Don't be put off by the crazy noise and you may be the only tourist there! Indian and middle eastern food at local (cheap) prices.
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Amy S. Solo travelers United States of America, December 22, 2012
Great location and value

Value, location, comfort, amenities
Extremely convenient to MRT and mall - staff very helpful
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Dayang T. Families with older children Brunei Darussalam, December 21, 2012
Great location to shopping centre

Internet connection is good
The hotel is comfortable, great facilities and convenience shops. 15 minutes walk to the MRT station. Great free wi-fi connection.
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Lih W. Couples Malaysia, December 19, 2012
Great location

Location and cozy room
The best part of this hotel is its good location. Very near to Orchard Road and Dhoby Ghaut MRT station. So it makes our travelling to places of interest very convenient as we relied heavily on the MTR to get around Singapore. Major shopping centres like Takashimaya, Tangs and Ngee Ann City were just about 10 minutes walk from the hotel. The room was cozy and clean with comfortable bed. As we arrived quite early in Singapore i.e. 8.00 am, the hotel allowed us to check-in which we really appreciate after our tiring journey. Kudos to the courteous hotel staff. Overall, we are definitely very pleased with our stay there.
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Lih W. Couples Malaysia, December 19, 2012
Lovely hotel

Location, staff and room
The hotel is located just about 5 minutes walk from the Dhoby Ghaut MRT station and 10 minutes walk to the Orchard Road's major shopping attractions. The hotel staffs are very friendly, helpful and courteous which makes our stay very pleasant. And the room was comfortable and clean.
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Daniel R. Families with young children Indonesia, December 19, 2012
comfortable hotel in good location

great location & helpful staff
Since we are traveling with a baby, Innotel is in great location. 1 block from MRT station. A very nice, clean d and comfortable room. And the staffs are very helpful. Definitely will come back on our next visit.
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Teri A. Business travelers Canada, December 18, 2012
Great hotel with very friendly + helpful service

Lovely hotel, great location, helpful + friendly staff
I stayed briefly in the Innotel during a busy time of year, and was very impressed with the level of service from the staff. They went out of their way to assist with everything I needed, including making great recommendations for places to eat and grab a drink. The hotel itself was also quite lovely with a fantastic location just off of Orchard, and prices were very reasonable for a Singapore hotel.
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