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Innotel

11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

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Very good

8.0

based on 2435 reviews

1638 reviews in English

Value for Money
7.6
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2435)
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Jerome W. Families with young children Malaysia, December 17, 2012
Great location, fabulously comfortable beds

Location near underground & shopping, great service from all staff
8.7
We were greeted with smiles and genuine courtesy. The room is a little small, but with all necessary features. The beds were a pleasure to sink into after a long day of shopping and sightseeing. It's location near MRT Dhoby Gaut along Orchard Rd made messily any part of Sgp accessible. We wished the wash basin wasn't outside the toilet, but it had it's advantages though.
Shopping Tip: Right on Orchard Rd, at not too high a price
Matthew W. Solo travelers Australia, December 17, 2012
Very comfortable hotel

location, room size, close to public transport
9.7
The room itself was very comfortable, the only drawback was i had a broken shower that needed to get fixed. The hotel was in an excellent location, within 2 minutes walk from Doby Gaught MRT. Also right next to Orchard Rd!
Manohar A. Solo travelers Malaysia, December 16, 2012
Nice hotel, service execelent, great location

Location - nice and quiet, helpful staff, nice size room
8.3
hotel located near shopping, food and train station also very helpful staff, even though it is near busy shopping area but its location is nice a quiet
Sightseeing/Attractions Tip: Christmas Lights along Orchard Road during Christmas Time
Andreas W. Solo travelers Indonesia, December 16, 2012
so so

strategic area, budget and quiet surrounding
6
good budget, clean, quiet surrounding and good fastnet
Jonathan T. Business travelers Australia, December 15, 2012
Very good location, Near Orchard area, Transport

Near Transports, Opp shopping Centre, Easy access to shopping area
7
Centrally located near Orchard Rd, with easy access to shopping centres and train stations. Very convenient to explore Singapore via trains or buses.
Paul D. Business travelers United States of America, December 14, 2012
Hotel is clean and modern

Modern decor, good location
7.7
Good location close to major MRT station. A newer, small-ish hotel, not one taxi driver ever heard of it -- but they all found it easy enough. Comfortable bed and linen, plenty of hot shower water, internet worked great for me. I like the all-white decor, clean, modern. No breakfast at this hotel. Overall functionality was good for me, I would stay here again.
Sandy R. Groups Indonesia, December 13, 2012
Great location but small rooms

Location
8.7
The hotel staff were friendly and helpful. The rooms are small but clean and modern. The location is the best, few meters away from the intersection Dhouby Ghaut MRT station and right next to the Plaza Singapura on Orchard road. All and all it was comfortable and not too expensive.
Loek C. Business travelers Indonesia, December 13, 2012
Good service great location but small room

Great location
8.3
Like the reliability, trustworthy and friendly service of the front office.
Qing Y. Solo travelers China, December 12, 2012
Very funky design

Great location
8.7
The hotel is very new. Staff is very friendly and the hotel design is very funky suitable to young travellers.
Nuchanun K. Business travelers Thailand, December 11, 2012
Central location

Great location & service were good
8
Great overall . Location is the best I have stay in SG so far . Even room are small , but it is clean & cozy to stay. Price can be improve . & staff are useful & multi task . Do not mine go back to stay again or recommend other to stay for business trip or holiday or shopping trip if price can be cheaper
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