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11 Penang Lane, Orchard, Singapore 238485

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Very good


based on 2437 reviews

1638 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2437)
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Hua L. Solo travelers United States of America, December 1, 2012
Good location and service at front desk

many ants in room
I chose this hotel because of its location. Unfortunately I found so many ants in bathroom and desktop. I had to change the room. it's not acceptible.
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Jack T. Solo travelers China, December 1, 2012
lovely and convenient

traffic is convenient and very close to the orchard road shopping shops
it is the priority choice for those who wish to go shopping to orchard.
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Jennifer S. Couples United States of America, November 30, 2012
Clean, separated shower, convenient location

Location, cleanliness, friendly staff, spacious room
the room was nice and clean, the shower was separated from the toilet area and was spacious, the staff was very kind and provided us with ice upon request, the hotel was walking distance from the mrt and was very convenient to other places in town because mrt dhoby ghaut station has three mrt lines to choose from
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Linda S. Families with older children Philippines, November 29, 2012
Great location but small rooms

Very near to MRT station
Stay was okay but for the price, we expected more from the room. Holiday Inn was cheaper but definitely have better rooms. The bathroom was in a corner with glass walls and the sink was in the room itself just beside the TV
Restaurant Tip: Try the restaurant at the lobby, decent food with a decent price
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Chatrchai T. Solo travelers Thailand, November 29, 2012
good location, clean and convenience such as wifi

it is great. clean and convenience. close to mrt and shopping plaza
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Ryan W. Solo travelers China, November 29, 2012
Great location & clean room

Location (train) clean.
innotel has a location. it is good for tourist and family tour. nice front desk staff. easy travel from hotel to anywhere by train. the room space is not big but it is enough for people to rest and it's really clean and tidy. if i get the chance to come back visit singapore again i m sure i would choose innotel again!
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Parvinder L. Couples Malaysia, November 28, 2012
2nd time staying. Great location, pleasant staff

Location, staff, comfort
Good hotel, our second stay, and will stay here again. Hotel can get expensive during peak periods, and don't have the best amenities compared to 5 star hotels, but the location, and staff are great, and it's a quiet little corner just off SG's shopping belt. MRT, and easy access to Taxis, and nearby malls, make this a good choice for shopping buffs as well as travel savvy fellas.
Hotel Feature Tip: Get an SMRT stored value card, as well as SG whereto.sg and SGbus app, and you are set to go. Taxi, MRT and Bus stands conveniently located outside. transport via Taxi in SG is getting more expensive with each of my trip to SG (you can blow around 200$ moving around in few days if you use exclusively taxi), so this location is really convenient, and is close to hubs.
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Li Y. Business travelers China, November 27, 2012
very nice and clean hotel

good service
the hotel is located in the center of singapore,nearby orchard road,easy to go shopping or the sea side,also lot of restarant ,it is sonconvenient .
Travel tip: i southwest you try this hotel next time,thenroomnis still big and clean,especially the service,whatever you ask ,they are very kind and patient to guide you where you want to go,but it is not easy to catch the taxi .anyway i would like to recommend to you
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Chua Y. Couples Singapore, November 20, 2012
Average hotel

Bed is soft and nice to sleep
Just stayed there a few days ago and found that the hotel is actually not bad at all. I got upgraded as theres no more rooms left of my category. The conceirge were also very friendly too. If i have the chance, i will stay there again.
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Lonita S. Business travelers November 20, 2012
great location

great location
hotel at orchard road. close to statiom. room is big. close to shopping place
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