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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2114 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2114)
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Novita W. Couples Indonesia, May 26, 2012
Small hotel with great location and good service

Room size is not too small and very clean
8.7
we are very satisfied during our stay at innotel. it is a small hotel with a great location as it is not far to dhoby ghaut mrt station and also plaza singapura. and we can also get taxi easily since there is taxi stand nearby the hotel. all of hotel's employees are friendly and very helpful.
Siew L. Business travelers Malaysia, May 26, 2012
Great Location and Services

5 minutes walking distance to MRT
8
The hotel is very close to MRT station (5 minutes walking distance). Hotel staff is very friendly and helpful. Free internet access is provided in room. The room and towels are clean. Will definitely stay again at next visit.
Ophelia D. Families with older children May 25, 2012
Great location and nice rooms

The location of the hotel is one of its great assets. The rooms are clean and the hotel staff are always ready to help.
8
the location of the hotel is very near orchard road (the ultimate tourist destination for shopping). it is also very near a mall (park mall) where one can do some shopping and dining. the hotel building is clean and the rooms are tidy as well. however, the rooms are not quite free from noises outside the room. one can hear noises from the other rooms and alley outside the room and even the flushing of the toilet from the adjacent room. the hotel staff are helpful and very nice. they are always asking for ways to help. overall, except for the noise issue, my family's stay at innotel hotel was a pleasant one.
Nguyet T. Groups Vietnam, May 23, 2012
Great location, clean

Very close to Dhoby Gaut MRT which has 3 lines so very easy to travel around the city
9
Very pleasant as the hotel is very clean, staffs are friendly and helpful. The location is great, you can walk or take MRT to orchard road for shopping. Breakfast is quite limited choice but great enough. Sometimes the aircon in the hotel is too cold
Travel tip: Universal studio, Marina Bay Sands are 2 places you should not miss. All can be accessed by Dhoby Gaut MRT If you don't travel a lot during the day (like me), just buy single ticket trip
Yaron C. Business travelers Israel, May 21, 2012
Great location but small rooms

Poor breakfast
8
Great location near the subway, but breakfast was poor
Chan S. Business travelers Hong Kong, May 20, 2012
Great Location

Friendly staff
7.7
Very closed with Dhoby Ghaut station MRT and bus stops. Room are not so spacious, but neatly cleaned. However, the shower is nestle up to toilet with shower curtain only and wash-basin located outside the bathroom/toilet. It's very inconvenient for 2 singles to stay in one room.
Pendi S. Families with older children Indonesia, May 19, 2012
Great but no breakfast

near to orchard road
6.7
Small and new hotel. Good enough but no breakfast.
Marielou D. Couples Malta, May 18, 2012
New, clean and modern hotel

Friendly and helpful staff, very convenient small bar/restaurant
9.3
Very satisfied with the choice and value for money. Would definitely recommend it with my friends who would visit Singapore and would definitely choice it again if we had to return.
Shopping Tip: Short walk to Orchard road
Duyen T. Solo travelers Australia, May 16, 2012
Great location but small room

Close to MRT and city shopping access
7
It was a nice stay in Innotel hotel and the staff were nice & polite. The room is smaller than expected. However the hotel was very close to MRT and shopping centres
Sightseeing/Attractions Tip: Marina Bay
Felicia H. Couples United States of America, May 15, 2012
great location

service
9
My wife and I just returned from Inotel, it was definately the best in terms of service & overall layout. Orchard Road is near by. We really appreciated the warm service extended by the staff. Bell captain is on ground floor. Hotel is across the street from a shopping mall. Very nice lobby and chic (i'd say probably 4 star by Euro/American standards). nice room with flatscreen TV, Internet access in the room. Rate was expensive but worth paying for.

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Customer Reviews - Innotel, Singapore

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