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Verified traveler reviews

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Very good

based on 2484 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2

Mercedes M.
January 01, 2013
Best service
just in front of plaza singapura, helpful staff
I would recommend this hotel to my family and friends. Staff was very helpful and after informing them in advance that we will be with my baby, they had a baby cot set up in our room upon arrival. Hotel is also within walking distance of the MRT and Plaza singapura. Not much restaurant choices in the hotel, but you can always go to Plaza singapura for it. Hotel was very clean as well, bed was comfy, and added bonus was the internet tv. If you forgot to bring your laptop with you, you can always use this service to surf out sites for your trip. Since the hotel has a couple of floors only, no need to wait a long time for the elevator. Will definitely come back.

Camille T.
Hong Kong
December 31, 2012
good service hotel
room is ok but bathroom is small. location is close to Orchard Road. Staff are friendly

Teri B.
December 30, 2012
Great hotel with very friendly + helpful service
Lovely hotel, great location, helpful + friendly staff
I stayed briefly in the Innotel during a busy time of year, and was very impressed with the level of service from the staff. They went out of their way to assist with everything I needed, including making great recommendations for places to eat and grab a drink. The hotel itself was also quite lovely with a fantastic location just off of Orchard, and prices were very reasonable for a Singapore hotel.

atsushi F.
December 30, 2012
Good facility and location
TV equipped with internet, location to Orchard Road
The hotel located south area of Orchard Road. It doesn't affect your trip shopping in Orchard Road, as it takes just 10 mins only from South to North of Orchard Rd by Foot. If you're low-budget traveller, i recommend the hotel. THe room still is quite new on Dec '2012.

Dayang M.
Brunei Darussalam
December 30, 2012
Great location to shopping centre
Internet connection is good
The hotel is comfortable, great facilities and convenience shops. 15 minutes walk to the MRT station. Great free wi-fi connection.

December 29, 2012
Nice hotel, staff very friendly and nice.
on the orgchar round and MLT
If I`m going to Singapore for 2-3 day I`m always like to stay in this hotel, because comfortable room-clean,everything have - hairdryer, iron desk,safe, on TV have enternet you don`t need bring your laptop with you. near shopping malls where you can have your meal.LRT- go to any place.

Jerome W.
December 28, 2012
Great location, fabulously comfortable beds
Location near underground & shopping, great service from all staff
We were greeted with smiles and genuine courtesy. The room is a little small, but with all necessary features. The beds were a pleasure to sink into after a long day of shopping and sightseeing. It's location near MRT Dhoby Gaut along Orchard Rd made messily any part of Sgp accessible. We wished the wash basin wasn't outside the toilet, but it had it's advantages though.

December 28, 2012
Great Location & Nice Hotel
Clean hotel
Although the hotel is not besides the main road, but I like it because it's not noisy. Hotel is located nearby few shopping mall and MRT where it's very convenient for us to find food and shopping. Reception area is not big, but it is comfortable and the staffs are very friendly. They provide good services such as calling taxi as well. The room is suitable for businessman as although the room is not big, but they still have a table for us to put our laptop and work. The sound proof is good, we did not hear any noise from outside.

Qing Y.
December 27, 2012
Very funky design
Great location
The hotel is very new. Staff is very friendly and the hotel design is very funky suitable to young travellers.

Kirsten G.
December 26, 2012
Great location, friendly staff, small room
Location, helpful staff
Bathroom was a little old as were towels. No normal tea left in room; had to ask for tea daily. Room as smaller than appeared on website.