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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2044 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2044)
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Kah Y. Business travelers Malaysia, March 16, 2012
Great location, clean and relaxing hotel

nice and clean room, walking distance to mrt, great and friendly staff
9
been staying for about 2 weeks in this hotel and overall i'm satisfied with it. the room is nice and the bed is very comfortable. i would recommend tourist to stay in this new hotel. one thing i do not like is the weak coverage of wifi internet.
Poh P. Business travelers Malaysia, March 16, 2012
great for business stay

easy access to public transport & near to shopping area
8.7
hotel is new & furniture are in good condition. room is small but is acceptable. the important point is the room is clean & compliment with wifi access from room.
Davin D. Couples Indonesia, March 12, 2012
Great location, small rooms

Location
6.3
great place to stay as it is near by shopping area and mrt. rooms are small but clean.
Anthony M. Couples New Zealand, March 10, 2012
A hidden gem in the heart of Singapore

Very friendly and helpful staff. Close to public transport. Orchard Road shopping just a few minutes walk away
9
As other reviewers have noted the major plus points of this hotel are the staff. All were extremely friendly and helpful and there was not one instance in the 9 days we spent with them recently that we were not greeted warmly on our arrival back at the hotel or sent on our way out without a cherry good morning or enjoy your day. The other major benefit is the closeness to public transport. A major bus hub is just over the road and Dhoby Ghaut MRT station is less than 5 minutes walk away. Using either trains or buses one can access most of Singapore very easily. Some people have mentioned the rooms are a bit small. I say this is Asia and small rooms are a way of life. We found our standard room acceptable with room for a King Size bed, work desk, wardrobe and bathroom. The rooms are cleaned daily to a high standard.
Hotel Feature Tip: If you don't want to eat out all the tine there is a supermarket at Plaza Singapura on Orchard Road 5 minutes walk away. They sell ready to eat local food as well as "western" style food.
Yubelindo F. Couples Indonesia, March 10, 2012
Great location but small rooms

convinient location
7
great place to stay if you just need a place to sleep as it is near by shopping area and mrt. room are small but clean, air conditioning work well. in room wi-fi is complimentary which is a plus. the hotel itself was an old builing that used to be a school that they turn into a hotel. it's located in a secluded area so very quiet which is nice to have a rest after long day of activity.
Phuoc N. Business travelers Australia, March 10, 2012
lovely hotel but small room

nice and clean hotel
7.3
very nice and clean room. staff services are very good.
Shopping Tip: 10 minutes walk to the orchard road shooping area
Omer S. Business travelers Pakistan, March 9, 2012
Good for Business Stay

Nice Location, close to major MRT station
7
The Innotel Hotel is located at a central location, close to the Dhoby Ghaut MRT station and a 15 minute walk to the main shopping areas of Orchard Road. Hotel is clean with all basic facilities provided. Rooms are very small (bathroom sink is in the room!) and the space could be cramped for more than 1 person. Free Wifi is a great feature although the speeds are surprisingly slow for Singapore. I was unable to use video chat feature of Gmail. Overall a good hotel. Reasonable cost for Singaporean standards.
Poh P. Business travelers Malaysia, March 9, 2012
Clean Hotel with Good Location

Hotel is new & clean
8.3
good place to stay and as it is near by shopping area and mrt. room is small but is clean, air conditioning work well. in room wi-fi is complimentary which is a plus. it's located in a secluded area so very quiet which is nice to have a rest after long day of activity.
Adriana L. Solo travelers Indonesia, March 8, 2012
Nice and clean room but small

The staff is very helpful and informative.
7.7
it is hard to find a taxi in front of the hotel, but you can ask the hotel staff to help you to call a taxi.
Travel tip: Its near to the Singapore mall and about 10 minutes walk to Orchard.
Emman L. Business travelers Philippines, March 8, 2012
Nice Hotel for on the go travelers

Good Location, proximity to shopping district
7.7
Innotel is a nice hotel with a very good location. A two minute walk to and from Dhauby Gaut Station and a 10 to 15 minute walk to the busy shopping district of Orchard and Somerset Rd. Staff are very friendly and will consider staying there again in my future visits.

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Customer Reviews - Innotel, Singapore

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