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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2064 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2064)
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James W. Couples Hong Kong, March 28, 2012
Fxxking terribly slow wifi

Location
5.3
terribly slow wifi without signal for most of the time. Don't choose this hotel if you use Apple product and have to use wifi. so-called hot water No refill for shower gel, shampoo, toothbrush set for 2nd staying night No manager on duty for after 11pm with only 1 junior female staff & 1 security guard at the front desk
Travel tip: Don't choose this hotel if you use Apple product and have to use wifi.
Shereen Y. Business travelers Malaysia, March 28, 2012
Great location but small rooms.

Although rooms are smalll but there are very well kept.
9.3
Staff are very friendly. MRT station is just across the hotel. Therefore, it is very convenient.
Sri H. Solo travelers Singapore, March 27, 2012
simple but decent

new and clean
8
Pleasant stay. Eventhough the room is small, but clean and bed has standard. Very near mrt
Sara C. Business travelers Australia, March 27, 2012
Nice hotel for the price

Good location and very clean
9
The innotel hotel is a great option if you want to stay close but not too close to the shopping on orchard. Its close enough for all the shooping but far enough away to not hear the traffic. Very clean modern rooms.. They upgraded me to a bigger room free of charge.Although still a little small (I would hate to see the size of my original room)the room was very neat and tidy. The hotel had a great vibe to it.. Really helpful staff also Would stay here again for sure
Somchai T. Business travelers Thailand, March 23, 2012
lovely service with comfortable room!!

free wi-fi & 5min walk to shopping center
9.3
- all staff are nice and service-mind - great location, near MRT & bus station - 5 min walk to Orchard Road - free wi-fi with hi-speed - there is Bar, restaurant & karaoke inside hotel - Mall near by with good food and shopping some stuff
Nurmansjah S. Families with young children Indonesia, March 23, 2012
Great Location

Very Near to MRT Stations and Shopping Area
7.3
It's a hotel with a very good location. Not only the hotel is very near to MRT Station (Dhobby Ghaut), it's also very near to shopping malls in the famous Orchard Road. It's a real value of money.
Chee K. Business travelers Malaysia, March 22, 2012
Excellent Service

Professionalism of the staff
9.3
the staff of the hotel are all act in professional way. they are well trained professional. they provide excellent service and friendly. i would say it was a great experience staying in innotel.
Dawn M. Couples Australia, March 21, 2012
great hotel

close to everything, including the transport
9
clean,comfortable, in a great location,the train station was within 2 mins walk, the shops was just 3 mins away,this was a very convenient hotel to stay at for sightseeing and shopping as it had easy links nearby.one could get anywhere from the nearest train station, we even found it easy to get to the airport with our cases, and the transport is so cheep.
Stephen W. Business travelers United Kingdom, March 21, 2012
New boutique style, clean but small rooms

New, modern, clean, free internet
6.7
friendly new boutique hotel, the rooms are new clean and modern but are pretty small. no facilities to speak of and a very limited breakfast choice but it is sufficient for a short stay. the hotel is also well located very close to orchard road for shopping etc.
Muliadi J. Business travelers United States of America, March 21, 2012
Great location and convinient

Great location, close to MTR and close to shopping mall
8
The hotel is within walking distance to Plasa Singapura and Douby Ghout MTR. This is really great. Obviously, Plasa Singapura has everything you need, shop, fine dining, food court, movie theatre. On the other hand, Douby Ghout is a main MTR line that covers both several different routes. The hotel is clean and Internet access is okay. (Free internet is included with my stay) However, the room is a bit small and no facilities like SPA or swimming pool. However there is a walking distance SPA nearby.
Shopping Tip: Walk to Plasa Singapura and it has one of the complete food selection. From fast food to fine dining

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Customer Reviews - Innotel, Singapore

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