arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 2472 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2472 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

Chua Y.
November 23, 2012
Average hotel
Bed is soft and nice to sleep
Just stayed there a few days ago and found that the hotel is actually not bad at all. I got upgraded as theres no more rooms left of my category. The conceirge were also very friendly too. If i have the chance, i will stay there again.

Hans-Jakob H.
November 21, 2012
Basic but real good value - impeccable service...
Front desk staff all very helpful...
First time I stayed at Innotel. Good location within walking distance to Orchard Rd (Takashimaya 10-15 min) and within 2 mins from Dhoby Gaut MRT as well as the new shopping complex 'Plaza Singapura'. Basic hotel but nice, clean and quiet rooms with necessary amenities. Good beds! Front desk staff (receptionists, concierge) all very helpful and offering excellent assistance. Unfortunately no pool or gym. A shame so few Singapore hotel offer overnight stays including breakfast - healthy breakfast choices are difficult to find in the hotel or nearby..

Fithri H.
November 20, 2012
nice but room is small, no breakfast
silent and far from noise
during my stay we enjoyed the location in which nearby the mrt station and far from noise. since it was my children's first visit to singapore i gave them a good impresion about the city and showed them the facilities in down town nearby the hotel. officers are quite welcome to children. my feedback is please provide more space in lobby and restaurant. thanks

Geoffrey W.
November 18, 2012
Perfect for our needs
Great Location for Orchard Road , excellent WIFI connection
if you want to shop on orchard road then this was a great location. one street back from orchard road, so little traffic noise and at the start/end of orchard road. had a little trouble finding the hotel from the mrt exit as you had to look up to see the sign innotel. air conditioning could have been improved, but over all a good place to stay. plenty of opportunities to eat out on orchard road , so didn't eat in the hotel. friendly staff and were found to be very helpful when required. would stay again at this hotel.

rosle J.
Brunei Darussalam
November 16, 2012
Great location and lovely room
i like the hotel location. It is near to mrt station.
There was a noise from the other room that was annoying me. I felt that our room tried to be opened by others because of this noise.

United States
November 16, 2012
Small hotel and pricy
small hotel with tentative staff. But check in / out was slow. It's not for business travelers.

dihan D.
Sri Lanka
November 16, 2012
nice hotel
good hotel situated in a very convenient place few meters from orchard road, friendly staff, courteous and welcoming, rooms nice and spacious, taxi get confused with hotel location and that can be an issue unless your know your location, good internet with free WiFi was very welcoming

Araminta A.
November 16, 2012
Great location but small room
Great location and great hospitality
Overall it was a pleasant stay, the staff were really nice and helpful. The room is quite small, but we barely in the hotel during the day so it's not a problem. The location is in central area and near mrt or bus station.. The only minus point is, it's quite hard to find a taxi from the hotel, especially during rainy days

Joy T.
November 16, 2012
Nice hotel
perfect location for what we wanted. it is close to the mrt and all the shops were close by. easy to get everywhere and friendly service. easy to get around with my 2 year old boy. rooms were very small though so needed to get out very often.

Adam B.
November 16, 2012
good comfortable hotel plus excellent service
excellent location to MRT
We had no problems at Innotel hotel we were basically out all day and most of the night so for us if was quite good to come back late to a nice clean room.