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11 Penang Lane, Orchard, Singapore 238485

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Very good


based on 2434 reviews

1636 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2434)
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Su B. Couples China, September 13, 2012
Nice hotel and good location

Good location
Reception service is very nice. The room is clean with reasonable space. We like the concise decorations in the room. Breadfast is not provided.
Sightseeing/Attractions Tip: It is quite convinent to take the MRT to any place in Singapore. Also it is very close to the Orchard road where there are many shopping malls.
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Kuan H. Business travelers Malaysia, September 10, 2012
convenience & comfortable

reasonable price, comfortable, clean
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Pattanee S. Couples Thailand, September 9, 2012
Great location, Close by MRT,

Great Location, only 5 mins walk from MRT
Nice room, very clean with reasonable room size. Staffs is very nice and helpful. Free Wifi Internet. Only one universal adapter provided, if you have many electricity appliances. Please bring your own.
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Jean-Yves S. Business travelers France, September 6, 2012
good Hotel

Clean quiet and stylish
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Hung H. Business travelers Taiwan, September 5, 2012
great location and room with comfortable space

great location with proper room space
I have stayed in this hotel for more than 5 times. great location and the room with proper space and facilities. it's close to Plaza Singapora, which is convenient for buying proceries and grab food..and people from reception to bellboy are all friendly.
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Araminta A. Couples Indonesia, September 1, 2012
Great location but small room

Great location and great hospitality
Overall it was a pleasant stay, the staff were really nice and helpful. The room is quite small, but we barely in the hotel during the day so it's not a problem. The location is in central area and near mrt or bus station.. The only minus point is, it's quite hard to find a taxi from the hotel, especially during rainy days
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Bowen L. Couples China, August 30, 2012
good location

nice staff
very good location, 2mins walking from subway station, 10mins from orchard shopping area.
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Dawn L. Solo travelers United Kingdom, August 30, 2012
very nice room & excellent location

comfortable beds, nice shower. Excellent location
This hotel is very well located. The staff are friendly & the rooms are nice. The beds are really comfortable. I would recommend this hotel to others.
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Dian F. Groups Indonesia, August 28, 2012
good location

service with smile
This is the second time, I stayed in Innotel. This time I went with familly. before there are service with breakfast, but now the room not include with the breakfast. Small room but it okay, the service was really fast. We complain about the water shower was leaking, make the toilet floor wet. 10 minutes later, the service man was fixed the shower.
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Tomofumi S. Business travelers Japan, August 27, 2012
wireless internet was too slow

good location, kind people, clean room
I usually stay at Innotel especially when budget is tight. Basically I like Innotel, but always suffer frustration because of poor wireless internet connectivity. I really wish this will be improved...
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