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Recent customer comments

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Very good

based on 2482 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2

Araminta A.
November 16, 2012
Great location but small room
Great location and great hospitality
Overall it was a pleasant stay, the staff were really nice and helpful. The room is quite small, but we barely in the hotel during the day so it's not a problem. The location is in central area and near mrt or bus station.. The only minus point is, it's quite hard to find a taxi from the hotel, especially during rainy days

Joy T.
November 16, 2012
Nice hotel
perfect location for what we wanted. it is close to the mrt and all the shops were close by. easy to get everywhere and friendly service. easy to get around with my 2 year old boy. rooms were very small though so needed to get out very often.

Adam B.
November 16, 2012
good comfortable hotel plus excellent service
excellent location to MRT
We had no problems at Innotel hotel we were basically out all day and most of the night so for us if was quite good to come back late to a nice clean room.

Derick E.
United States
November 15, 2012
Convenient, Accessible and Clean
rooms, personnel and the whole experience
The place is so convenient and accessible to the nearest MRT which is Dhouby Ghaut Station and it is near the malls in the area. You can take a short cab ride if you want it would be cheaper if you are in a group. The hotel is amazing and the rooms are quite big compared to the previous one I stayed in. Next time when I go to Singapore, will definitely take this Hotel again.

Kenny N.
November 15, 2012
Small hotel, Great location & service
close proximity to dhoby ghaut mrt & orchard road
we love this hotel & will definitely stay there again. its location is just perfect, right next to park mall. it provided us with quick access to the mrt & buses, which is an absolute plus for tourists. the hotel's staff are very friendly, helpful & very prompt in their service. the hotel room is small but cosy & clean. the shower is delightfully strong.

Robert S.
United States
November 13, 2012
Nice Hotel.
Very friendly people, located close to Orchard Rd., priced right.
Nice location, within walking distance to Orchard Rd. Plenty of restaurant locations and close access to buses and MRT (Metro Rapid Transit). Staff very friendly and helpful when requesting asistance. Rooms a bit small but clean and nice.

November 11, 2012
Nice location nice hotel
Near MRt nearv Orchard
The room is clean.. Very close to NRT Dhoby Gaut..

Darryl A.
November 09, 2012
luxurious room hotel on quiet central location
Beautifull rooms, close to Orchard, MRT Bugis on 100 meters distance
Hotel entry is clean and tidy. Not a huge hotel lobby. Functional desk with nicely dressed professional staff. Access to rooms via the elevators is safe and secured with keycards. The rooms are big, luxurious, clean and my kingsize bed had nice white bedlinen on it. Bigscreen TV and quiet aircon. Basic yet nice styled bathroom. Could not hear noise from the street or other guests. Orchard, entertainment, shopping malls and restaurants on minutes walking distance. My opinion: Price is double that of the "81" type hotels. However the Innotel offers way more quality and is worth the higher price level.

Naphak C.
November 06, 2012
The staff has good manner, the service is nice.
Good Location: near MRT and Shooping Center
The location is quite convenient, close to MRT and Shopping Certer. The staff is well-mannered. The service is quite nice but the room is small and there is some noise from water pipeline.

Melvin G.
November 05, 2012
Reasonable price with good location
Price, location
This hotel is close enough to Orchard Road to be quiet but still not too far away. Orchard Rd itself is a 3 minute walk away while it's a 10+ min walk to the main shopping areas. Prices are very reasonable when compared to the other Orchard area hotels. Rooms are small but at this price I'm not complaining.