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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2203 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2203)
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Chee C. Business travelers Hong Kong, April 20, 2012
Great location and convenient
6.7
it is only about 3 min away from the dhorby ghuat mrt, and opposite a couple of shopping malls, with many shops and super markets in there. so you will get everything around you conveniently and comfortably. the room is a bit small but acceptable. the bed is comfortable. i will not say it is not clean but there is room for improvment. the staff are friendly and respond to my request quickly.
Matthew G. Couples United States of America, April 20, 2012
Great Hotel/Perfect Location

Location, Staff,
8.3
We had a very comfortable stay here. The staff was friendly and helpful. There was a minor water leak coming from the room next to us. We told the staff about it and the problem was immediately fixed. Location is also great. Located close to a Dhoby Gaut MRT station where three train lines connect making it easy to get around Singapore
Sightseeing/Attractions Tip: Go to the Jurong Bird Park!
Ian D. Couples Australia, April 17, 2012
friendly staff and good location by mtr station.

location by mtr station
7
Room was small with wash basin located in main bedroom.
Diana A. Families with young children Indonesia, April 16, 2012
Small and cozy hotel with great service

complete room facilities
8
This was the 2nd time we stayed at Innotel - Singapore. We liked the surrounding and the rooms facilities. Even the room is not so big, but provide everything we need. The location is also close to shopping arcade, and the hotels staff are very helpful.
Supaporn P. Families with older children Thailand, April 16, 2012
A nice hotel with convenient access

Near bus stop, shopping plaza, easy to access.
6.7
the location of hotel is good. park mall is nearby and singapura plaza is just opposite side of the road. you can find varieties of food shops at singapura plaza. it is convenient to access from here to there because there is a bus stop in front of park mall and mrt station is also close to the hotel. the bad things about this hotel are small room and non-refilled shampoo and bath gel. i have to keep away the nearly empty bottle of shampoo from shelf in order to get the new one. (for ladies, you may need to bring hair conditioner as it is not provided.)
Hotel Feature Tip: you can get to the hotel from airport by taking sbs bus no. 36, alight at dhoby ghaut station (bus stop no. 08031). the bus stop is in front of park mall plaza which is very near to the hotel.
Connie L. Couples Malaysia, April 15, 2012
Very clean and tidy room

considered quite spacious for a place in singapore.
6.7
only cons will be the internet which has weak signal and it keeps disconnecting in a certain area of the room. Please request for higher floors as by 12 midnight til late you can hear loud music from the karaoke room downstairs.
Hon M. Groups Hong Kong, April 15, 2012
Nice hotel

Convenient
7
The location is good, just 5-10 mins walk to the railway, and a walkable distance to Orchid Road Shopping Area. Generally, the room is clean and tidy, including the bathroom, but a little bit small.
Adrian C. Business travelers Singapore, April 15, 2012
Great & convenient location

Free Wi-fi
10
The hotel is well situated in the heart of Singapore's shopping area and is also very near the subway station. The hotel staff are very courteous and provided excellent services with professionalism. The room is spacious and well maintained - very clean too
Woranitcha S. Couples Thailand, April 15, 2012
Lovely hotel

Great location, Clean, Friendly
9
this place is really nice. close to mrt dhoby ghout and many department store with high security.
Mike B. Solo travelers United States of America, April 14, 2012
Great hotel and accommodating staff.

Close to rail station and close to Clarke Quay.
8.3
Internet is included with the room which is a plus. The hotel is overall a clean, not too large, cozy place to stay which is in walking distance to Clarke Quay. And the hotel staff is very nice and welcoming!

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