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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2079 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2079)
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Kenneth M. Solo travelers United Kingdom, January 16, 2012
Innotel Singapore

Good Location.
7.3
Innotel is a newish hotel geared more to the business traveller as it does not have a large dining or recreational area. However the rooms are clean and modern and the location is very near to Dhoby Ghaut MRT, therefore it is very easy to visit all parts of the city by using this facility. There are also restaurants and shops within easy walking distance of the hotel. I enjoyed my stay and will use this hotel again.
Ishak S. Solo travelers Indonesia, January 14, 2012
Great location

Fast service for Check-in &-out
7.3
Hotel name is on top on building , so that is easy to reach There. The officers are friendly and helpfull, check-in and -out is very fast. The room is comfortable. TV Channel may be aded some more. Location on the hotel is great, it is easy to reach MRT station, shopping mall ect. Taxi stand is nearby.
Larry W. Families with young children United Kingdom, January 14, 2012
Good location, small room, rather over priced

friendly courteous service, nice tv in room, very clean
7.3
We stayed for 2 nights at the Innotel. It was our first time there. The staff were friendly and courteous at all times. The room size was rather small for the price. The in hotel food was poor for a 4 star hotel, having a small restaurant outside the hotel. Staff at the cafe / restaurant were very friendly and courteous. Everything was clean, but the building itself was badly finished for a 4 star hotel. I would rate this hotel as 3 star, with a convenient location, and clean and friendly atmosphere. It is a 5 minute walk across the busy Orchard Road to get any supplies.
Hotel Feature Tip: The hotel cafe(I would not call it a restaurant )is very basic, but the prices are very reasonable and the service good. Stock up on what you want for the room before you get there as it is a 5 minute walk across a busy road.
Dale R. Business travelers Australia, January 14, 2012
small room but clean and tidy location great

close proximity to everything
8.7
stay away from the club on level 2 it is revolting
Abul K. Business travelers Philippines, January 14, 2012
Convenient location & good service

Location, Wifi Internet is inclusive, rooms, staff
9
innotel's location is very convenient for the business traveller because it is a few steps away from the bus stops and the dhoby gaut mrt station that services three lines! wifi internet is provided and the beds are very comfortable. the staff are very kind and accommodating, and are quick too!
Shopping Tip: don't forget your tax refund (with at least a purchase of clothing/appliance/electronics/toys of worth SG100 on a single receipt)
Artem B. Couples Russia, January 14, 2012
Great location, good facilities

Location, value for money
9
great location next to orchard and dhoby ghaut mrt. hotel is new, clean and quite. good free wifi. no complains at all and can recommend. what some people may not like is quite small shower and water tap right in the room. it is not cheap, but nothing seems to be cheap in singapore these days.
Ng K. Business travelers Hong Kong, January 13, 2012
Cosy, comfortable, clean hotel

It's a hotel quality higher than my expectation, service is good, place is clean and convenient
8.7
I have been staying there from 9-13 Jan 2012, the place is cleaner than what i expected, magnificent with free high speed WIFI, very good, service is good too!!
Ah L. Couples Malaysia, January 12, 2012
Great location with lovely service

Friendly staff
8.3
a very good location imo. easy to travel around using train station or bus. you can always ask the friendly staff how to travel to a specific location. the room service was excellent and we enjoy our stay at innotel
Joko A. Groups Indonesia, January 12, 2012
Great location, good Hotel

near to mrt, cleannes, good service
10
I am enjoying stay in this hotel. the building is new, the service is good, the location also great. very suitable for traveller that have high activity on outside.
Catherine A. Business travelers United States of America, January 10, 2012
Great hotel, great location, and great staff

Location, clean and new hotel, comfortable room, and staff that goes out of their way to accomodate you
9.3
I arrived late after a tiring flight and was pleasantly surprised: Great hotel, great location, and great staff; the location is near everything, this is a clean and new hotel, I had a comfortable room with good light, and the staff goes out of their way to accomodate you.I also liked the restaurant with the sidewalk cafe; the food was good and the service exceptionally fast.
Nightlife Tip: they have a bar in the hotel and offer 25% off to guests

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Customer Reviews - Innotel, Singapore

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