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Innotel

11 Penang Lane, Orchard, Singapore 238485

Recent customer reviews

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Very good

8.0

based on 2439 reviews

1638 reviews in English

Value for Money
7.6
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2439)
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Gustavo P. Families with older children Spain, July 22, 2012
Very nice and great location

Location and value for money
8.3
it is a small and well compact hotel with all necessary facilities
Chee K. Solo travelers Malaysia, July 22, 2012
Great location with big space of room

the room is very big space
9.7
It is very perfect since the location is very nice, the room space is big and confortable.
Michael S. Couples Indonesia, July 21, 2012
Nice hotel with a good service

good location, clean hotel and really cozy
8.7
i stayed for 3 nights and the staff are all nice. the room is just perfect for us. the bathroom and toilet are precisely compact. however it still feels comfy and i really recommend this place because the quality of the room is really nice and it's very close to mrt station which is 4-5 minute walk. the mrt station is an interchange station. minute walk to shopping centres on orchard road. plenty food and bar such as fish n co nearby. i'd love to come back there.
Lei S. Business travelers Malaysia, July 21, 2012
very nice room and friendly receptionists.

strategic location, clean and comfortable.
9.7
Ji H. Solo travelers South Korea, July 20, 2012
very lovely hotel with best location

clean and location
9
very pleased. would love to stay there once more very friendly manager, lovely staffs have laundry service as well as washing machine for use at $10. the location is perfect just cross the road and u will get to Dauby Ghaut MRT Singapora very near, many nice foods, not too expensive clean, reasonably big room size basin is separated and outside bathroom, comfortable beds
Rattana P. Business travelers Thailand, July 20, 2012
Great location but small room

clean room and smile service
7.3
this hotel is convenient as located near orchard road and not far from mrt. the room is very clean and white look but the problem is toilet is too small and no counter to put something as we only can hang at the door. when another person use the toilet we will hear what he/she is doing so it may not suitable if you are not close with your friend enough.
Mervyn L. Business travelers Malaysia, July 18, 2012
Great hotel

Good hospitality
8.3
Nice warm welcome. Staff are attentive and out to please. Rooms are clean. Beds are comfortable for a good night rest. WiFi working extremely fast and well. Good location. Close to Plaza Singapore, MRT station. Feels safe. What more can I boast about the hotel??? But a bit pricey as all the rest of the hotels in Singapore.
Yeni H. Business travelers Indonesia, July 18, 2012
Good location, centrally

Good location, comfortable room, clean room
9.3
Lee F. Couples Malaysia, July 15, 2012
friendly hospitality

fast internet, smiling staffs, fast cooling air conditioning.
7.3
comfortable and relax, fast access to internet, comfortable room and friendly staffs.
Janie C. Business travelers Singapore, July 15, 2012
Good location but room is small

Convenient Location
5
Hotel is clean and counter staff friendly. Location is good as it is just walking distance to Orchard Road Shopping Belt. Dhoby Ghaut MRT station (less than 10mins walking distance) makes commuting even easier. However, room is smaller than I expected.
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