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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2064 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2064)
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Huan Y. Groups December 14, 2011
Average business hotel

Location
7
Innotel hotel is located at penang street next to the Park Mall. It is around 10 minutes walk from the central of Orchard Road. Some of the taxi driver has no idea on the hotel location as it is newly opened last year. The service is just average. Room is adequate in size, clean and tidy.
Kevin W. Solo travelers Australia, December 13, 2011
Clean, great location, functional

Clean room, close to MRT and shops on Orchard road, courteous staff, internet connectivity
9
I had to book the room at short notice and wanted somewhere close to the MRT in a central location. This met all those requirements. The reception staff were courteous and welcoming. The room furnishings were stylish, clean and relatively new. Some door closing noise from the lobby could be heard but it wasn't too intrusive. There was no audible noise from the street or adjacent room. In-room free internet access was part of my package.
David S. Business travelers Vietnam, December 12, 2011
very clean hotel

very profesional service and nice clean room
9.7
I like to stay in this hotel every time I travel to Singpore.
Shopping Tip: orchard road
Graham L. Couples Malaysia, December 9, 2011
Helpful Staff

Nice Rooms
7.3
The counter staff are pretty helpful and friendly. We love the rooms because it is very clean and comfortable. Design and size is above our expectations. Moreover the location is great! We will definitely stay here again when there is a chance. Highly recommended for that price!
Takashi W. Couples Japan, December 8, 2011
Close to metro, helpful staff, & comfortable room

Great Location, Stylish room, and Helpful Staff
9.3
The hotel is only 3min walk from the metro. Only 1 stop from Little India, Orchard Street, City Hall, and Clarke Quai. The hotel was new and the room was beautiful and comfortable. Staffs were very friendly, and personally have nothing to complain. If you are looking for luxury resorts and Casino, this is not the place. But for normal traveler, this hotel is great.
Alkhatib A. Solo travelers Oman, December 8, 2011
Nice hotel and helpful staff

Reasonable price, good location, served with smile and care
8
good stay, room was convenient with complementary internet wifi in the room... although tv did not have enough channels especially leading arabic channels (mbc, aljazeera, alarabia, etx...). i.e. not enough intertainment!!
Travel tip: I had to walk to Orchard Road to find Halal rrstaurant which was difficult to find in that area.
Erin C. Groups Malaysia, December 8, 2011
Great hotel

Good location
7.7
this hotel is in a great location, 5mins walking distance to mrt and approximately 15 minutes walk to orchard road, with such location, the price is considered reasonable. this hotel gives free wi-fi too! services level is good, all staffs are very helpful and friendly. room not very big but lovely, very clean.
Huan Y. Groups December 7, 2011
Great location

Location
7.7
Innotel is strategically located at the central of orchard road. It takes around 10 minutes walking to reach the prime shopping central-takashimaya and paragon. Room is adequate in size but clean and tidy. The room rate considered quite high and expensive for an average 4 star hotel.
Ndaru J. Solo travelers Indonesia, December 6, 2011
Great Location, the room is not so big.

Location is good.
6
Hotel is clean... but no food. This hotel not provide you the breakfast... you need to go to the restoran (next door hotel). and the sink (washbasin) is not inside the bathroom... very funny and ugly.
Gisele P. Solo travelers Brazil, December 3, 2011
Location and good internet

The hotel is located just 1 min. from Dhouby Gaut station, you can easilly go all around by metro. Internet is free and fast. Good for sleep, not noisy.
7.3
Friendly staff, clean rooms. Few channels on tv. There are a bar, down near at lobby that has good and cheap breakfast. The hotel is simple, without any decoration or details inside rooms. The entrance is nice but when you get off the lift, at the rooms floor, all that white walls look like an hospital, but it's not big deal... Good for few days, but not so cheap as look like.
Sightseeing/Attractions Tip: I bought the MRT 2-day ticket for use in metro and bus. It's around 16 SGD and you can cross the street if you have time. Or pay 27 SGD and go by sightseen bus, nice too.

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Customer Reviews - Innotel, Singapore

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