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11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Innotel Singapore - Exterior Innotel Singapore - Reception Innotel Singapore - Reception Innotel Singapore - Lobby Innotel Singapore - Lobby Innotel Singapore - Lift Lobby Innotel Singapore - Internet Kiosk Innotel Singapore - Hopheads Craft Beer Bar & Bistro Innotel Singapore - Hopheads Craft Beer Bar & Bistro
Area: Orchard Number of Rooms: 70
Free Wi-Fi

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Very Good


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2201 reviews

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Handy K. Couples Indonesia, March 3, 2012
great hotel with great location but bad service

near mrt station, nice and clean hotel
it was a nice and great stay in there. i got my room upgraded for i dont know why but i enjoy the executive room so much, it was awesome. the hotel location also great since only 3 minutes walking to dhoby ghaut mrt station. also near to plaza singapore n parkway mall. however, the great stay was a little bit ruin by the bad housekeeping service. i asked for complimentary bottles drink and soap, and it took like forever and 2 call to the reception before can received what i've been asked for.
Michael M. Solo travelers Australia, March 3, 2012
New clean and neat hotel

Staff were extremely helpful and friendly.
as a relatively new hotel most taxi drivers do not know its location. it is right next door to the red cross office. the rooms are small but adequate for the single traveller.
Harish B. Business travelers United States of America, March 3, 2012
Great location small room

good location, convenient,
Small Rooms, breakfast should have been included in the price of per night... hotel lobby shld be bigger.
Danee S. Couples Philippines, February 28, 2012
pleasant and nice lighting fixtures

the hotel ambience was great. although it was disappointing that we did not get what we requested,however the staff are friendly enough to fix the bed for me and my wife. despite the room was small the arrangement of the room makes you still comfortable. one thing that the hotel have to look at is the airconditioning does not cool to the desire temperature.
Santi A. Couples Indonesia, February 28, 2012
Perfect Hotel

Comfort room, good location and very clean hotel
I love this hotel very much. nothing can say only "perfect"
Hotel Feature Tip: easy to find this hotel when you out from dobby Ghout station.
Kim V. Couples Vietnam, February 27, 2012
clean hotel but the room is too small.

clean, and the staff is very nice.
hotel is clean, but the room is too small. room facilities were a bit old, and needed to be repaired (there was leaking water in our toilet)
Restaurant Tip: There are good restaurants in Promo building, close to SOTA school.
Tomotaka N. Solo travelers Japan, February 26, 2012
good location and service

very convenient and neat
had a good stay because the location is quite convenient for any major places by walk, taxi and mrt. service was also good and the room was also very clean and neat. surely will stay again when visiting in june !
Gerardus J. Couples Netherlands, February 25, 2012
Nice new clean hotel

Clean, new, great location
great place if you're planning a stay in singapore. the rooms are quite small but still good enough for a couple to relax. new hotel, clean rooms, nice decor. very good location, walking distance from dhoby ghaut and orchard. staff is very competent and nice; they always tried to give a little bit extra service, and were genuinely interested in our well-being.
Michael J. Business travelers United States of America, February 25, 2012
Even better the second time....

Friendly service, super clean rooms,
my second stay here and it was even better. beds, duvets and pillows are fantastic. sound proofing is very good as well. all results in a great nights sleep. i have never had time to try the breakfast or discounted drinks in the bar, but they both look nice. a great location, great room and great value...very hard to find all 3 in once place in singapore, but this place pulls it off.
Travel tip: As this hotel is new-ish, some taxi drivers do not know it. Tell them it is behind "Park Mall", they all know that place.
Sirirak K. Business travelers Thailand, February 25, 2012
Good location but not good service

good location
Good location and room size is not too small but maid gave toothbrush only 1 for 2 people how can we use it???. We stayed there 6 night for business. My husbrand got sick then make bed sheet durty abit. They think that water came from me because I in pregnancy that time ><". Actually, they can wash but they charged us $90. If I bring my baby to Singapore, I think I don't want to stay this hotel. Because sometime baby did a little bit durty they will be charged again ><". Almost taxi don't this hotel, always we have to tell other place near the hotel.

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