arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 2461 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2461 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2

8 Siew Y.
July 15, 2012
Great Location and Services
5 minutes walking distance to MRT
The hotel is very close to MRT station (5 minutes walking distance). Hotel staff is very friendly and helpful. Free internet access is provided in room. The room and towels are clean. Will definitely stay again at next visit.

8 Yusuf A.
July 14, 2012
Clean hotel and service with a smile
location, service and clean
The location is very near to orchard road. easy to get around by MRT and bus.

9 HU W.
July 14, 2012
Lovely hotel and service with a smile
The location of the hotel is excelent, service is excelent, good choice for vacation and business trip. The nearest MRT station is a exchange station for three lines, can go anywhere you want. Most importantly, the price of the hotel is really cheap compare to other hotel in that lacation.

8 akilesh N.
July 11, 2012
Great Location,excellent service,helpful staff
location, helpful nature of the staff
quite, peaceful,great location walking distance to Orchard Road so close to good eating and shopping outlets.Taxi service from the hotel is awesome.Friendly folks in the hotel and out.

8.7 Michael A.
United States
July 11, 2012
Outstanding value for money hotel!
The staff was exceptionally polite and helpful - wonderful people.
Very comfortable, reasonably priced hotel in the heart of Singapore. Great for the business traveller, as well as the weekend tourists and shoppers.

July 11, 2012
Nice Hotel nd service
Great location
Th hotel is small however, the service and location is very strategic in orchad area. Interior design is wonderful.

8.7 Nik W.
July 10, 2012
Great location hotel with a friendly staff
Friendly and helpful staff
It was a pleasant stay at Innotel. Great location (along of Orchard road), clean room and friendly services. The hotel staff is very friendly and helpful. They even advice me regarding Halal food at their cafe. Two thumbs up for their services

6.3 WU A.
July 09, 2012
Good location
Good location, easy to walk to shopping center and major tour places. The room is small. But good enough in Singapore. Recommand the business traveller select this one when come to Singapore. Breakfast need to be improved.

7 HON C.
Hong Kong
July 06, 2012
Nice hotel
The location is good, just 5-10 mins walk to the railway, and a walkable distance to Orchid Road Shopping Area. Generally, the room is clean and tidy, including the bathroom, but a little bit small.

8 Parvinder L.
July 05, 2012
Nice small niche hotel w/super loc, pleasant staff
Location, staff, quietness, MRT, Taxi ease
This is a really good nice niche hotel, with superb location. MRT is just on the door step, and Taxi stand is next to the hotel, very very convenient. The MRT at Dhouby Ghout connects to 3 lines, and is just one stop away to additional lines, so it's superbly easy to move around. The hotel does not have any special restaurants or large lobbies, but what is needed is a good quiet, comfortable room, with the room amenities and this is very complete. They are even thoughtful enough to provide power socket adaptors, and multiple points in the room, so you have enough sockets to plug in your power hungry gadgets. Room size is small, but enough for 2 persons. Toilet/bath is quite small, and sink is outside the toilet, so, it's but convenient and inconvenient at the same time. I am of 100kg size, and it's still manageable, so it's ok for me, but might be quite cramp for larger size fellas. Seriously, this hotel is a gem, if you are not looking for the grand stuff, and if you are just visiting SG not to enjoy hotel facilities, but are looking for a clean, safe, easy in and out hotel, with easy access to transport. Three small gripes I do have (and i mean really small), are that (1) the hotel has the SLOWEST opening lifts I have came across ever, and it's such an irony, in such a fast paced society. (2) they had no sports channels covering the Euro 2012 football when I was there, even though it's showed live free on the public channels. (3) The water pressure, while good, can suddenly turn hot for 3 sec, then ok again, several times during your shower. These are small gripes, and no way a deal-breaker. I love this hotel, and this will be my default place to say when I come to SG for shoppings or for simple couple of days stay.