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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2184 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.3
All reviews (2184)
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Lee H. Families with older children Malaysia, March 23, 2015
Clean but below my expectation, small and noisy

Food , staffs' courtesy and clean
6.7
Not so comfortable as there's no sound proof at all, you could hear people walking/running about even middle of the night, so loud till could not sleep well. My young son sharing same view, he was awaken by outside room noises throughout the night.
Herbert G. Couples United States of America, March 19, 2015
Cozy, and very friendly staff.

Friendliness, cleanliness, location.
8.7
It was a pleasant experience. Would stay here again!
Sirikes J. Families with young children Thailand, March 19, 2015
Nice hotel...best location

Best location, very close to MRT, clean, comfortable, and friendly staff
9.3
Sebastian L. Couples Germany, March 16, 2015
Best overall deal in town

Location, comfort, effectivness
9.3
Best deal if you need to stay near Orchard, you can basically walk from here, subway station is around the corner, very quiet street, friendly staff, The room is comfortable, new, great bed and amenities (Internet TV), Just the AC is blasting cold all over the public areas. It is pretty much an Asian thing, however I see more and more buildings in Singapore adjusting the temperature a little more closer to comfort level. Overall you should also save money, right ?
Amir Z. Couples Israel, March 15, 2015
Great location but mix feelings

Location, Staff Performance and Cleanliness
7.3
The hotel location for me was perfect ( short drive by taxi or public transportation): Close to the shopping centers, Restaurants, pubs, main Singapore attractions and also close to the airport. The hotel was clean and the staff was great. Good WiFi for free But, I think that 4 stars to that hotel is overrated because: 1. Poor lobby 2. Very poor Restaurant 3. Bath room: very small, the bathroom sink is actually located in the bad room corner, the wall is made of glass and the lights come out of it if using it the night time is effecting the entire room. Some tips: 1. The mini bar drinks while staying there was free. 2. Some taxi drivers are not familiar with the hotel yet
Stuart O. Business travelers Australia, March 10, 2015
Brief Stay at Innotel Singapore

This hotel is well located just off Orchard Rd, near to an MRT station and taxi rank within a short walk to shops etc.
7
An OK stay, but the room was small and did not have any sense of luxury at all mainly due to the size and lack of any sort of view.
Swaniati D. Families with older children Indonesia, March 7, 2015
Very good location and excellent staffs

location, staff and cleanest room
9.3
Tajan X. Couples Indonesia, March 1, 2015
They speak Indonesian as well

The location, staff and hotel conditions.
9.7
It was good
Anh N. Groups Vietnam, February 27, 2015
Group tour

Good location, near MRT, Wifi free
8.7
Staff friendly, room very clean, wife free, mini bar free too, I will come back next trip
Kenneth D. Couples Philippines, February 24, 2015
The most unreasonable hotel I have had in my life.

Just the location. It's near Dhoby Ghaut station
3.7
Traumatic given the unreasonable charge they penalized is due to their broken lamp that fell off the wall. We were charged $350 for that and the hotel assistant manager was too unprofessional and doesn't want to listen and insist on charging us. Secondly, the room is too small. You could just imagine that your bathroom sink is locate right within the sleeping area itself just beside the small fridge. You wash your face and brush your teeth withing the sight of your companion. I don't think this isn't a 4-Star rating as they claim.

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Innotel SingaporeInnotel Singapore - Superior KingInnotel Singapore - Superior TwinInnotel Singapore - Suite RoomInnotel Singapore - Deluxe KingInnotel Singapore - Suite RoomInnotel Singapore - DeluxeInnotel Singapore - Deluxe King Mini BarInnotel Singapore - Deluxe King BathroomInnotel Singapore - Deluxe King BathroomInnotel Singapore - Deluxe TwinInnotel Singapore - Executive RoomInnotel Singapore - Tea and coffee making facilities (includes Green and Earl Grey teas)Innotel Singapore - Electronic in-room safeInnotel Singapore - SuiteInnotel Singapore - SuiteInnotel Singapore - ExteriorInnotel Singapore - ExteriorInnotel Singapore - ReceptionInnotel Singapore - ReceptionInnotel Singapore - LobbyInnotel Singapore - LobbyInnotel Singapore - Lift LobbyInnotel Singapore - Internet KioskInnotel Singapore - Hopheads Craft Beer Bar & BistroInnotel Singapore - Hopheads Craft Beer Bar & Bistro

Customer Reviews - Innotel, Singapore

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