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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 2239 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.3
All reviews (2239)
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Yik K. Solo travelers Hong Kong, June 27, 2015
small insects in rm. Internet TV not user friendly

staffs are helpful. response to service request is quick. highly accessible by various transportation
8.3
Quite gd indeed but The red colour makes me feel a bit anxious...i think we can tune it more pale....internet TV do not support much fucntion. Esp the browser that cannot show many internet sites and hard to control the response...with time lag with screen movement and remote curser. Hinders my surfing and entertainment time. I think maybe a wire mouse and key board is better. Also the software is a bit out dated. Suggest to add chinese input metahod too. Thx.
Ranmeet S. Business travelers India, June 14, 2015
Decent hotel but location a let down

Cleanliness , Great housekeeping , Understanding and helpful Staff
5.3
Stay was good. The only let down is that its not on Orchard road , but next to Dhouby Ghat...Orchard road is a long walk from this place. Hotel is new and a very clean . Staff is great and very helpful. Definitely recommended if the Orchard road address is not the criteria.
Lim C. Couples Singapore, June 13, 2015
Value for money

Clean room
9.3
Anh N. Couples Vietnam, June 8, 2015
good

staff, location very good
6.3
Mei H. Families with older children Taiwan, June 4, 2015
Overall was really good!

Clean,close to smrt,comfortable
10
It would be even better if they had night lights because it is pretty dark without any light an too bright with the bathroom light on.
Lizzie D. Couples Australia, June 2, 2015
Caring staff

Comfy bed, great staff, good tv
7
Pleasant arrival, staff are extremely welcoming. Even though I arrived at 10am they still let us check in early. Free mini bar and the tv can be used as Internet were great, also the wifi for each room was extremely fast and consistent. I feel the bathroom is too open and not entirely private with the glass. Great stay here overall, short walk to orchid road and close to all transport.
Nurannysa H. Couples Brunei Darussalam, May 26, 2015
Good stay

Friendly staffs and the hotel's toilet have a pipe hose! Near to MRT!
7.7
Hanh T. Solo travelers Vietnam, May 24, 2015
Good location

convenient location. clean. friendly.
7.7
Very near Dhoby Gault MRT. This is interchange station, so we not need to transfer line for most of time. Convenient bus to Orchard center. Foods court in Plaza Singapura, just cross the street. Nearby, Fish&Co, good resto.
Millette R. Solo travelers Philippines, May 24, 2015
Friendly Staff.. Best location

staff, location, cleanliness
9.3
Nelly D. Families with young children Philippines, May 19, 2015
good & bad

location and cleanliness is a thumbs up
5.3
the location is accessible to all types of transpo. Hotel is clean. only problem are the staff - they show irritation and do not have that smile on their face - it makes you feel uncomfortable

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Customer Reviews - Innotel, Singapore

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