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Innotel

11 Penang Lane, Orchard, Singapore 238485 (Show on map)

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Area: Orchard Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2200 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
6.2
All reviews (2200)
Sort by:
Noor E. Solo travelers Malaysia, April 26, 2015
comfortable

clean friendly staff comfortable
8.7
Location very near to mrt station and situated next to the mall. Staff very helpful and friendly. Just that the staff keep reminding you regarding check out time (they gave a memo under your door and even call your room to remind you, 2 hours prior to check out time!) which i think is really disturbing and unnecessary. A memo is enough. Besides they also dont have room service. Apart from that, the hotel is just nice
Sinan S. Couples Turkey, April 19, 2015
nice staff

staff, location, clean
9.3
Mukta K. Couples India, April 15, 2015
hotel room was very small n no service atall

location
4.3
not so great room was really small
Fanny K. Families with older children Indonesia, April 14, 2015
The location near to the MRT..

Location, location, location
5.3
The front office staff especially the lady who meet us unfriendly...
Andres I. Families with older children Philippines, April 13, 2015
A pleasant Staycation

Cleanliness, comfort, value for money, location (near MTR stn and shopping mall)
9
Pleasant
Winnie C. Solo travelers Hong Kong, April 9, 2015
Innotel Remarks

Convenient, friendly and reasonable price.
8.3
Warm welcomed by friendly staff. Room was not very spacious. It would be better if the bathroom has ventilation.
Larry L. Couples United States of America, March 31, 2015
Good Value

Location, staff
8.7
The location is very good. The staff is also good. Mr. Rajan is very helpful and knowledgeable about the best way to travel to every destination. The room was small but clean and well maintained. I would stay again.
Ai S. Families with older children Malaysia, March 29, 2015
Great location

Location, comfortable beds, value for money
8.7
Abdulmohsin H. Solo travelers Saudi Arabia, March 28, 2015
Very Good Hotel

Location, Cleanless and Customer Service
7.7
Very nice and friendly stay
Lee H. Families with older children Malaysia, March 23, 2015
Clean but below my expectation, small and noisy

Food , staffs' courtesy and clean
6.7
Not so comfortable as there's no sound proof at all, you could hear people walking/running about even middle of the night, so loud till could not sleep well. My young son sharing same view, he was awaken by outside room noises throughout the night.

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