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InterContinental ANA Tokyo Hotel

1-12-33 Akasaka Minato-ku, Akasaka / Roppongi, Tokyo, Japan 107-0052 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 844
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
263 reviews

Value for Money
7.4
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.3
Food/Dining
7.8
All reviews (263)
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Alfred D. Business travelers Switzerland, October 20, 2014
worse than expected

location, breakfast and staff
6
I was disappointed by the rooms which are very old fashioned and bathrooms which are tiny and look vintage...Overall the whole hotel is stuffy and needs some fresh air!
Flora L. Business travelers Hong Kong, October 14, 2014
5 star price with only 1 star room

Room condition is not on par with the room rate; however, it has great resturants that is up to the IHG standard.
5.7
Elaine D. Couples United States of America, September 27, 2014
good business style hotel in Tokyo

proximity to trains, fitness area,
8.7
Thi M. Solo travelers Australia, September 14, 2014
Konichiwa!

Service, Location and Accessibility
10
Had a great time there. Well looked after and it was so close to get to nearby places. Great location!
Byung C. Couples South Korea, July 20, 2014
Overall, it was decent. I would recommand it.

Good position, Clean room, Decent service
9
I would stay this hotel when I visit Tokyo again. Althought there was some miscommunication btw front desk, i had comfortable services.
Su G. Business travelers Malaysia, July 17, 2014
nice 5 star hotel - what you expect from ANA

clean, huge rooms and nice breakfast
10
what you expect from a 5 star hotel, its clean and nice but a little dated
Elizabeth O. Families with older children Australia, June 10, 2014
A pleasant place to stay

Friendly and trying to be helpful staff; c;ose to the subway; fresh clean rooms
7
Our stay was OK. We asked for a non-smoking room but initially were given a "non-smoking room" on a smoking floor which smelt very strongly of cigarette smoke as we stepped out of the lift, as did the room itself. so we had to change rooms which was an unnecessary inconvenience. My son's bag was lost enroute to Japan via Moscow and the hotel helped locate and return the bag. The hotel is large and has a slightly faded feeling of past glamour trying hard to still be top tier. Drinks, bar food etc were over-priced.
Yuk L. Families with older children Hong Kong, June 7, 2014
convenient access to metro station

good English language proficiency of hotel staff, dedicated buffet lunch and dinner, late check out is available to IHG club member
7
room is generally accepted and staff are enthusiastic in helping with luggage. Quick and efficient room service.
Su S. Business travelers Malaysia, May 31, 2014
Average business hotel

Airport shuttle, nice linen, good toilet amenities
6.7
The stay was average as the hotel was not bad but there were a lot of guests around the hotel at all times and waiting in line to check in/out was tedious. Also, I stayed for 4 nights and the breakfast items hardly changed every morning.
Adel M. Couples Egypt, May 29, 2014
Great hotel & location, & conceirge service

Location - sweet friendly staff - excellent concierge service specially (Namika ) & Ebika ( the Dutch lady ) both of them made our stay wonderful. Also their manager & actually all the staff great !
9.7

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