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InterContinental ANA Tokyo Hotel

1-12-33 Akasaka Minato-ku, Akasaka / Roppongi, Tokyo, Japan 107-0052 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 844
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
269 reviews

Value for Money
7.3
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.8
All reviews (269)
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Anthony B. Business travelers United States of America, November 15, 2014
2day trip

Front desk people were very nice and very helpful. There was a room readily available and I got to check in early also was allowed to check out at 1pm
4.7
Good bed. Good tv channels. Bathroom was a little simple, like a 3star hotel. Room cleaning was a joke, no vacuuming done, trash not taken out, dirty towels put up.
Deana F. Solo travelers United States of America, November 8, 2014
Luxury and fun in Tokyo

Service, breakfast, and location
10
We had a wonderful stay, enjoyed the international breakfast, used the nearby Ginza line to visit the national museum in Ueno Park. Very clean, beautiful surroundings with exhibits of original art and charming service staff.
Brett K. Business travelers Australia, October 31, 2014
Free upgrade to Junior Suite

Very luxurious, central , great staff
7.7
I was upgraded from standard double to junior suite. In room massage was great as was the room service.
Alfred D. Business travelers Switzerland, October 20, 2014
worse than expected

location, breakfast and staff
6
I was disappointed by the rooms which are very old fashioned and bathrooms which are tiny and look vintage...Overall the whole hotel is stuffy and needs some fresh air!
Flora L. Business travelers Hong Kong, October 14, 2014
5 star price with only 1 star room

Room condition is not on par with the room rate; however, it has great resturants that is up to the IHG standard.
5.7
Elaine D. Couples United States of America, September 27, 2014
good business style hotel in Tokyo

proximity to trains, fitness area,
8.7
Thi M. Solo travelers Australia, September 14, 2014
Konichiwa!

Service, Location and Accessibility
10
Had a great time there. Well looked after and it was so close to get to nearby places. Great location!
Byung C. Couples South Korea, July 20, 2014
Overall, it was decent. I would recommand it.

Good position, Clean room, Decent service
9
I would stay this hotel when I visit Tokyo again. Althought there was some miscommunication btw front desk, i had comfortable services.
Su G. Business travelers Malaysia, July 17, 2014
nice 5 star hotel - what you expect from ANA

clean, huge rooms and nice breakfast
10
what you expect from a 5 star hotel, its clean and nice but a little dated
Elizabeth O. Families with older children Australia, June 10, 2014
A pleasant place to stay

Friendly and trying to be helpful staff; c;ose to the subway; fresh clean rooms
7
Our stay was OK. We asked for a non-smoking room but initially were given a "non-smoking room" on a smoking floor which smelt very strongly of cigarette smoke as we stepped out of the lift, as did the room itself. so we had to change rooms which was an unnecessary inconvenience. My son's bag was lost enroute to Japan via Moscow and the hotel helped locate and return the bag. The hotel is large and has a slightly faded feeling of past glamour trying hard to still be top tier. Drinks, bar food etc were over-priced.

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