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Intercontinental Hanoi Westlake Hotel

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Excellent 8.3
Based on 757 reviews

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About Intercontinental Hanoi Westlake Hotel

Description

Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International Airport. Set entirely over the Westlake and adjacent to the 800-year-old Golden Lotus Pagoda, the hotel features tastefully decorated guestrooms, five restaurants and bars, a ballroom, and four event rooms. All of the guestrooms are spacious and are complemented with in-room conveniences like an LCD television, private balconies, and either Hanoi, pool, or full lake views. Guests can enjoy the hotel's several restaurants and bars as well as facilities like a swimming pool, health club, and a conference center.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • German
  • Japanese
  • Vietnamese
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 USD
Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 Km
Distance to Airport: 22.0 Km
Internet Usage Fee: 10 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 5
Number of Restaurants: 3
Number of Rooms : 318
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2007
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Food, drink and entertainment

Milan Restaurant

Milan Restaurant

Milan restaurant - The perfect place to enjoy authentic Italian cuisine in a contemporary new setting. A wide range of traditional Italian dishes, including pizza straight from our wood-fired oven, and choose from our extensive selection of premium Italian wines. Serves: Dinner

Saigon Restaurant

Saigon Restaurant

Saigon Restaurant introduces an innovative dining concept to Hanoi the freshest blend of Vietnamese cuisine. The restaurant features contemporary Asian design, dramatic glass-fronted kitchens and inspiring views of the citys ever-changing skyline. Serves: Dinner

Cafe du Lac

Cafe du Lac

Cafe du Lac Restaurant brings contemporary French brasserie style to Hanoi, with references to the great cafs in Paris. An all day dining venue that is set over West Lake, its classical design creates an inviting and informal venue that is most welcoming to guests. Serves: Breakfast Lunch Dinner

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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

9.2 opas A.
Thailand
June 23, 2016
Perfect all point
All of Stuff, trainee stuff, cleanliness, facilities in 5 stars

9.2 Brady W.
United States
June 16, 2016
fabulous staff!
Wonderful and efficient.

9.2 JEVANESWARAN D.
Malaysia
June 15, 2016
A very good hotel with beautiful view
Excellent service , by upgrading us to higher level in the hotel .

10 Nijaporn P.
Thailand
June 13, 2016
Convenience location
Convenience location, lot of restaurant around but need to walk a bit. Fantastic breakfast, i enjoyed breakfast a lot.

6.8 Rodney D.
Australia
June 01, 2016
Good Location
Hotel not far away from Hanoi downtown. Many small restaurants located near the hotel. A very big hotel. Rooms are a little dated. Gymnasium facilities very good. Hotel has many rooms and only one pool which was full everyday-no room to move about. Breakfast facilities superb. We had a meal in the Saigon restaurant-service was very poor. Sunset bar is nice for a relaxing cold one or three!!

6.8 Rodney D.
Australia
June 01, 2016
Good Location
Hotel not far away from Hanoi downtown. Many small restaurants located near the hotel. A very big hotel. Rooms are a little dated. Gymnasium facilities very good. Hotel has many rooms and only one pool which was full everyday-no room to move about. Breakfast facilities superb. We had a meal in the Saigon restaurant-service was very poor. Sunset bar is nice for a relaxing cold one or three!!

6.4 JOHN M.
Australia
May 28, 2016
NEEDS A REFURB
Could be great but rooms desparately need upgrading. The crispy bacon was not crispy and the profiteroles are not profiteroles. I must add the didn't charge me for the latter.

8.4 EDWARD G.
United States
May 27, 2016
Beautiful and unusual design
A bit far from the center of Hanio, unforunately only there for the night

10 Min S.
South Korea
May 19, 2016
Great!!
Nice view, good location, friendly staff.

9.6 Jean-Ann R.
Canada
May 15, 2016
Quiet, Peaceful, Luxurious
First class all the way! Beautifully situated, on West Lake, many rooms are built right over the water. Fantastic views! Rooms are large and comfy. Breakfast diverse and delicious! Staff, all professional. An excellent stay!


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