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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District, Hanoi, Vietnam (Show on map)

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"Staff perfomance, on the lake, good condition ..."

  • Yang, South Korea
  • October 11, 2015
  • Area: Location: Tay Ho District
  • Rooms : 318

Room Types
Twin Bed Club Intercontinental Room
Twin Bed Superior Room
Twin Bed Overwater Pavilion Room
Twin Bed Deluxe Panoramic View Room
Superior Room
Deluxe Room
King Bed Superior Room
King Bed Overwater Pavilion Room
King Bed Deluxe Panoramic View Room
Twin Bed Overwater Panoramic View Room
Intercontinental Club Room
King Bed Overwater Panoramic View Room
King Bed Club Intercontinental Room
Lotus Suite Westlake View
Grand Westlake Suite
1-bedroom Residence
2-bedroom Residence
3-bedroom Residence
Presidential Suite Panoramic View


When would you like to stay at this hotel?

Features of Intercontinental Hanoi Westlake Hotel

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site


BBQ facilities

business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes


smoking area


Sports and Recreation

fitness center

hot tub


outdoor pool

pool (kids)




Wi-Fi in public areas


car park

valet parking


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Sale ends soon!

Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International Airport. Set entirely over the Westlake and adjacent to the 800-year-old Golden Lotus Pagoda, the hotel features tastefully decorated guestrooms, five restaurants and bars, a ballroom, and four event rooms. All of the guestrooms are spacious and are complemented with in-room conveniences like an LCD television, private balconies, and either Hanoi, pool, or full lake views. Guests can enjoy the hotel's several restaurants and bars as well as facilities like a swimming pool, health club, and a conference center.
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
35 USD

Breakfast Charge (when not included in room rate)
20 USD

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
5.0 Km

Distance to Airport
22.0 Km

Internet Usage Fee
10 USD

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Cafe du Lac
Cafe du Lac Restaurant brings contemporary French brasserie style to Hanoi, with references to the great cafs in Paris. An all day dining venue that is set over West Lake, its classical design creates an inviting and informal venue that is most welcoming to guests. Serves: Breakfast Lunch Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Saigon Restaurant
Saigon Restaurant introduces an innovative dining concept to Hanoi the freshest blend of Vietnamese cuisine. The restaurant features contemporary Asian design, dramatic glass-fronted kitchens and inspiring views of the citys ever-changing skyline. Serves: Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Milan Restaurant
Milan restaurant - The perfect place to enjoy authentic Italian cuisine in a contemporary new setting. A wide range of traditional Italian dishes, including pizza straight from our wood-fired oven, and choose from our extensive selection of premium Italian wines. Serves: Dinner

Recent customer comments

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from 706 reviews

505 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (706)
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Yang S. Solo travelers South Korea, October 11, 2015
One of Great hotel in Hanoi

Staff perfomance, on the lake, good condition
Thanks to the guy in the lobby desk who helped me to check in. Yes, overall I enjoyed the times in this hotel. I hope to visit again.
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Opas A. Business travelers Thailand, October 1, 2015

Convenience, Clean, nice foods
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Daniel D. Couples United Kingdom, September 27, 2015
My stay in Hanoi

Sunset Bar, Location from the Airport.
First I shall start with the negatives. 1, The room's AC wouldn't go any lower than 23'c and due to the fact there was 2 of us in there this then became a problem as during the night it became very uncomfortable to sleep. 2, The Kingsize bed was actually 2 smaller mattress's pushed together which throughout the night separated. 3, We paid for the premium rate of internet usage which then stopped working virtually straight away. 4, The staff are very attentive which can be a bad thing, we called reception to explain the problems and that they were an issue, they sent a AC engineer a Internet technician and room service persons to the room to fix all the issues not bearing in-mind that it was 0800hrs and we were actually trying to relax. It would of been great to ask us what time was convenient for us! 5, The room service works a bit backwards in the fact that when you order for instance a breakfast from the set menu, you then have to tell them exactly what you want not what you don't want. The Positives. 1, The sunset bar is pretty amazing. 2, When we were leaving for the day they reception staff were helpful about trying to solve the issues we had. 3, Due to the new bridge into Hanoi the journey from the airport is very quick. Overall it was a OK stay, we have stayed before but that was a complete different experience due to an accidental upgrade as they had given our reserved room away.
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What's nearby? / Directions

What's nearby?
  • Summit Lounge (1.4 Km - 3 min.)
  • West Lake
  • Truc Bach Lake (2.3 Km - 7 min.)
  • Tran Quoc Pagoda (2.9 Km - 9 min.)
  • Yen Phu Market (1.1 Km - 3 min.)
  • Banh Tom Ho Tay (West Lake Prawn Cake) (1.9 Km - 4 min.)
  • Sunset Bar
  • West Lake Bar and Coffee
  • Ho Chi Minh Mausoleum (3.2 Km - 9 min.)
  • Temple of Literature (5.0 Km - 12 min.)
  • Ba Dinh Square (3.2 Km - 9 min.)
  • One Pillar Pagoda (3.8 Km - 10 min.)

Intercontinental Hanoi West Lake is approximately 30 kilometers away from Noi Bai International airport. It will take around 40 minutes by car to the hotel. Drive on south Thang Long highway, turn left into An Duong Vuong then Au Co road, turn right to Nghi Tam Village street then left to hotel.

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Customers like this resort for:
Area recommended for:
  • business
  • restaurants
  • sightseeing
Distance to airport:
  • Gia Lam Airport (6.1 Km)
  • Noi Bai International Airport (17.9 Km)
Customer comments:
  • "Beautiful views" , "Comfortable and clean rooms" , "Friendly & helpful staff"
Top nearby attractions:
  • Vine Wine Boutique Bar & Cafe (0.2 Km)
  • West Lake (1.0 Km)
  • Highlands Coffee (1.2 Km)
  • Phu Tay Ho (1.3 Km)

Customer Support