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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District, Hanoi, Vietnam (Show on map)

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"location, cleanliness, good reception of TV satellite ..."

  • Yee, Singapore
  • July 28, 2015
  • Area: Tay Ho District
  • Rooms : 318

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Room Types
Max
Rates
Twin Bed Club Intercontinental Room
Twin Bed Superior Room
Twin Bed Overwater Pavilion Room
Twin Bed Deluxe Panoramic View Room
Superior Room
Deluxe Room
King Bed Superior Room
King Bed Overwater Pavilion Room
King Bed Deluxe Panoramic View Room
Twin Bed Overwater Panoramic View Room
Intercontinental Club Room
King Bed Overwater Panoramic View Room
King Bed Club Intercontinental Room
Lotus Suite Westlake View
Grand Westlake Suite
1-bedroom Residence
2-bedroom Residence
3-bedroom Residence
Presidential Suite Panoramic View

 

When would you like to stay at this hotel?

Features of Intercontinental Hanoi Westlake Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

BBQ facilities

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

smoking area

tours

  
Sports and Recreation

fitness center

hot tub

massage

outdoor pool

pool (kids)

sauna

steamroom

  
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 
Languages Spoken

Chinese (Mandarin)

English

French

German

Japanese

Vietnamese

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Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International Airport. Set entirely over the Westlake and adjacent to the 800-year-old Golden Lotus Pagoda, the hotel features tastefully decorated guestrooms, five restaurants and bars, a ballroom, and four event rooms. All of the guestrooms are spacious and are complemented with in-room conveniences like an LCD television, private balconies, and either Hanoi, pool, or full lake views. Guests can enjoy the hotel's several restaurants and bars as well as facilities like a swimming pool, health club, and a conference center. Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International ... see more
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
35 USD

Breakfast Charge (when not included in room rate)
20 USD

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
5.0 Km

Distance to Airport
22.0 Km

Internet Usage Fee
10 USD

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Floors
5

Number of Restaurants
3

Number of Rooms
318

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2007

Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Cafe du Lac
Cafe du Lac Restaurant brings contemporary French brasserie style to Hanoi, with references to the great cafs in Paris. An all day dining venue that is set over West Lake, its classical design creates an inviting and informal venue that is most welcoming to guests. Serves: Breakfast Lunch Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Saigon Restaurant
Saigon Restaurant introduces an innovative dining concept to Hanoi the freshest blend of Vietnamese cuisine. The restaurant features contemporary Asian design, dramatic glass-fronted kitchens and inspiring views of the citys ever-changing skyline. Serves: Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Milan Restaurant
Milan restaurant - The perfect place to enjoy authentic Italian cuisine in a contemporary new setting. A wide range of traditional Italian dishes, including pizza straight from our wood-fired oven, and choose from our extensive selection of premium Italian wines. Serves: Dinner

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

from 695 reviews

Value for Money
8.0
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.1
All reviews (695)
Sort by:
Yee T. Families with older children Singapore, July 28, 2015
A calm place for rejuvenation

location, cleanliness, good reception of TV satellite
8.7
Generally it was pleasant, and the hotel was perfect for what I was looking for in this trip that is to relax and rejuvenate with my mum. However, it would be even better if the hotel can consider 2 more offerings for guests that stay for more than 2 nights: 1) refresh breakfast spread with a different items 2) more spa services Would love to go back and explore and I wouldn't mind to stay at Intercontinental again for the 3rd time. :)
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Yeung N. Groups Hong Kong, July 9, 2015
International five stars hotel

Food and beverage , hugh room , good service
6
A bit far from the old city. West lake quiet dirty, nice view and sunset
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Milton M. Solo travelers United States of America, July 3, 2015
Fantastic stay. Can not wait to return.

Location, gym and food.
10
Wonderful and very relaxing.
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Hardianto T. Families with older children Indonesia, June 28, 2015
need to be renovated

spacious room & bathroom, nice pool
8
the room is old, carpet is dirty, need to be renovated
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Chia W. Business travelers Canada, June 27, 2015
Hotel by the lake

Great gym, firendly staff, spacious room
6.3
Excellent staff. Very helpful and always willing to oblige. The room is very spacious and the double sink is excellent. However the room smelled a bit stale. Discovered weak Wifi coverage in my room upon check-in but the staff took immediate remedial action by putting a modem in the room. Gym is very well-equipped. The gym was closed when I wanted to access the facility since it was very late in the evening (11'ish). The duty manager was kind enough to open up and grant me access to the facility.
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Kwong Y. Families with older children Hong Kong, June 27, 2015
My Review of Intercontinental Hotel Hanoi Westlake

Breakfast, welcome drink, golf cart
7.3
It was fine. The breakfast was amazing, but the room felt a little... empty. The swimming pool was noisy and dirty, as non-guests were swimming there. The room was far away from the main building, so we had to walk quite a long distance. The service was nice, though. The welcome drink was awesome. The gym had lots of machines. All in all, it was a fine stay.
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Amir M. Families with young children Singapore, June 6, 2015
My stay at intercontinental at westlake

Good Location, Nice view and thats all
8.3
I was expecting more from a 5 star hotel. Bed was not made neatly upon check-in, despite having late check in. Called for room service 45mins before close time, item is sold out. Food from room service not up to standard. Lucky thing we booked the overwater room, hence the view managed to make it up for our mini celebration
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Opas A. Business travelers Thailand, May 23, 2015
best hotel I ever stay in hanoi

location, room comfort, staff
9.3
Perfect
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Jade L. Couples Australia, May 21, 2015
nice hotel

views, pool, staff
7.7
We stayed in the overwater pavilion room. It was nice. Food was good, could have had more of a meat selection. Staff great. Pool was nice.
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Jeffrey A. Couples United States of America, May 18, 2015
good

tv beach sand
7.7
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< Previous page 1 - 10 of 695 reviews Next page >

Book now!

Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Summit Lounge (1.4 Km - 3 min.)
  • West Lake
  • Truc Bach Lake (2.3 Km - 7 min.)
  • Tran Quoc Pagoda (2.9 Km - 9 min.)
  • Yen Phu Market (1.1 Km - 3 min.)
  • Banh Tom Ho Tay (West Lake Prawn Cake) (1.9 Km - 4 min.)
  • Sunset Bar
  • West Lake Bar and Coffee
  • Ho Chi Minh Mausoleum (3.2 Km - 9 min.)
  • Temple of Literature (5.0 Km - 12 min.)
  • Ba Dinh Square (3.2 Km - 9 min.)
  • One Pillar Pagoda (3.8 Km - 10 min.)


Directions
Intercontinental Hanoi West Lake is approximately 30 kilometers away from Noi Bai International airport. It will take around 40 minutes by car to the hotel. Drive on south Thang Long highway, turn left into An Duong Vuong then Au Co road, turn right to Nghi Tam Village street then left to hotel.

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Customers like this resort for:
Area recommended for:
  • business
  • restaurants
  • sightseeing
Distance to airport:
  • Gia Lam Airport (6.1 Km)
  • Noi Bai International Airport (17.9 Km)
Customer comments:
  • "Beautiful views" , "Comfortable and clean rooms" , "Friendly & helpful staff"
Top attractions in the area:
  • Vine Wine Boutique Bar & Cafe (0.2 Km / 3 min walk)
  • West Lake (1.0 Km / 12 min walk)
  • Highlands Coffee (1.2 Km / 15 min walk)
  • Phu Tay Ho (1.3 Km / 16 min walk)
Note: Distances are measured as a straight line.

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