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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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"Hotel grounds, facilities and staff..."

  • Damien, Singapore
  • September 9, 2014
  • Area: Tay Ho District - West Lake / Nghi Tam
  • Rooms: 318
  • Free Wi-Fi

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Room Types
Max
Rates
Twin Bed Club Intercontinental Room
Twin Bed Superior Room
Twin Bed Overwater Pavilion Room
Twin Bed Deluxe Panoramic View Room
Superior Room
Deluxe Room
King Bed Superior Room
King Bed Overwater Pavilion Room
King Bed Deluxe Panoramic View Room
Twin Bed Overwater Panoramic View Room
Intercontinental Club Room
King Bed Overwater Panoramic View Room
King Bed Club Intercontinental Room
Lotus Suite Westlake View
Grand Westlake Suite
1-bedroom Residence
2-bedroom Residence
3-bedroom Residence
Presidential Suite Panoramic View

 

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Photos of Intercontinental Hanoi Westlake Hotel

Intercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master Bedroom
Presidential Suite's Master Bedroom
Intercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master Bedroom
Presidential Suite's Master Bedroom
Intercontinental Hanoi Westlake Hotel Hanoi - Premium 2 Bed Room Residence
Premium 2 Bed Room Residence
Intercontinental Hanoi Westlake Hotel Hanoi - King Bed Superior Room
King Bed Superior Room
Intercontinental Hanoi Westlake Hotel Hanoi - Superior Room
Superior Room
Intercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior Room
Twin Bed Superior Room
Intercontinental Hanoi Westlake Hotel Hanoi - Lotus Suite
Lotus Suite
Intercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior Room
Twin Bed Superior Room
Intercontinental Hanoi Westlake Hotel Hanoi - Premium Bathroom for Master Bedroom
Premium Bathroom for Master Bedroom
Intercontinental Hanoi Westlake Hotel Hanoi - Fisherman
Fisherman
Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar
Sunset Bar
Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar
Sunset Bar
Intercontinental Hanoi Westlake Hotel Hanoi - Hotel Facade
Hotel Facade
Intercontinental Hanoi Westlake Hotel Hanoi - Exterior
Exterior
Intercontinental Hanoi Westlake Hotel Hanoi - Hotel at night
Hotel at night
Intercontinental Hanoi Westlake Hotel Hanoi - Relax beside the pool
Relax beside the pool
Intercontinental Hanoi Westlake Hotel Hanoi - Saigon Restaurant
Saigon Restaurant
Intercontinental Hanoi Westlake Hotel Hanoi - Saigon Restaurant
Saigon Restaurant
Intercontinental Hanoi Westlake Hotel Hanoi - Cafe Du Lac
Cafe Du Lac
Intercontinental Hanoi Westlake Hotel Hanoi - Milan Restaurant
Milan Restaurant
Intercontinental Hanoi Westlake Hotel Hanoi - Intercontinental Club Lounge
Intercontinental Club Lounge
Intercontinental Hanoi Westlake Hotel Hanoi - Diplomat Lounge
Diplomat Lounge
Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar
Sunset Bar
Intercontinental Hanoi Westlake Hotel Hanoi - Hotel Lobby
Hotel Lobby
Intercontinental Hanoi Westlake Hotel Hanoi - Westlake Meeting Room
Westlake Meeting Room
Intercontinental Hanoi Westlake Hotel Hanoi - Grand Ballroom
Grand Ballroom
Intercontinental Hanoi Westlake Hotel Hanoi - Surroundings
Surroundings
Intercontinental Hanoi Westlake Hotel Hanoi - Surroundings
Surroundings
Features of Intercontinental Hanoi Westlake Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

BBQ facilities

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

 
Sports and Recreation

fitness center

hot tub

massage

outdoor pool

pool (kids)

sauna

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Chinese (Mandarin)

English

French

German

Japanese

Vietnamese

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Sale ends soon!

Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International Airport. Set entirely over the Westlake and adjacent to the 800-year-old Golden Lotus Pagoda, the hotel features tastefully decorated guestrooms, five restaurants and bars, a ballroom, and four event rooms. All of the guestrooms are spacious and are complemented with in-room conveniences like an LCD television, private balconies, and either Hanoi, pool, or full lake views. Guests can enjoy the hotel's several restaurants and bars as well as facilities like a swimming pool, health club, and a conference center. Intercontinental Hanoi Westlake Hotel is located in the city of Hanoi, a 40 minutes’ drive from Noi Bai International ... see more
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
35 USD

Breakfast Charge (when not included in room rate)
20 USD

Check-Out
12:00 PM

Distance from City Center
5.0 Km

Distance to Airport
30.0 Km

Earliest Check-In
02:00 PM

Internet Usage Fee
10 USD

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Floors
5

Number of Restaurants
3

Number of Rooms
318

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2007

Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Cafe du Lac
Cafe du Lac Restaurant brings contemporary French brasserie style to Hanoi, with references to the great cafs in Paris. An all day dining venue that is set over West Lake, its classical design creates an inviting and informal venue that is most welcoming to guests. Serves: Breakfast Lunch Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Saigon Restaurant
Saigon Restaurant introduces an innovative dining concept to Hanoi the freshest blend of Vietnamese cuisine. The restaurant features contemporary Asian design, dramatic glass-fronted kitchens and inspiring views of the citys ever-changing skyline. Serves: Dinner
Intercontinental Hanoi Westlake Hotel Hanoi - Food, drink and entertainment Milan Restaurant
Milan restaurant - The perfect place to enjoy authentic Italian cuisine in a contemporary new setting. A wide range of traditional Italian dishes, including pizza straight from our wood-fired oven, and choose from our extensive selection of premium Italian wines. Serves: Dinner

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 570 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (570)
Damien T. Couples Singapore, September 9, 2014
Respite from the hustle

Hotel grounds, facilities and staff
8.3
Stayed in an overwater pavilion for 4 nights. the hotel grounds is impressive with a very well-equipped gym with near new machines. All in all, it was a good experience save for a few kinks: 1. Room - pretty spartan for an Intercontinental in my opinion. Had the basic amenities but there's an 'empty' feel to it. Prob just me 2. Pool: closed at 6pm? That's a pretty weird timing. Be good to be able to dip in the waters after a day out The staff, on the other hand, were outstanding with their knowledge of Hanoi and amiable nature.
Fifi T. Families with young children Australia, September 8, 2014
Great view and staff

Staff who are very helpful, most are their own initiative. Fantastic view.
9.3
Our 2 br premier room was upgraded to presidential suite, which was massive and it has the best view. Our 3 yo son had an accident at the swimming pool, the steps between the two pools has sharp edges. The staff however reacted very quick, we didn't have to inform them that we need to attend to his cut, he received first aid and we were given the address of the SOS clinic close by where he had 2 stitches. Our cruise got cancelled at the last minute due to weather and they helped us to contact both tours and re arranged. The shower at the master room was flooding as it was blocked, they attended to problem quickly.
Mei L. Solo travelers Singapore, September 7, 2014
Fantastic

Location, friendly and helpful staffs, facilities.
9.7
I extended my stay in Hanoi by 1 more night and chose this hotel based on the reviews and photos I saw. I was not disappointed. I arrived at the hotel just before 7 am from Sapa. The staff at the reception was most kind and helpful to suggest that I take a shower at the gym. Check-in time was 2pm but he arranged a room for me at 10am. I had a minor 'accident' at the restaurant. Basically I tilted a bowl of hot soupy noodles and the the soup scalded my hand. The chef was very quick to react to get me some servets to wipe my hand and asked if I was ok. The room was nice and clean. The staffs who attended to me were friendly and helpful. To top it all, I saw a fabulous sunset. Had an enjoyable and pleasant stay at the hotel

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Summit Lounge (1.4 Km - 3 min.)
  • West Lake
  • Truc Bach Lake (2.3 Km - 7 min.)
  • Tran Quoc Pagoda (2.9 Km - 9 min.)
  • Yen Phu Market (1.1 Km - 3 min.)
  • Banh Tom Ho Tay (West Lake Prawn Cake) (1.9 Km - 4 min.)
  • Sunset Bar
  • West Lake Bar and Coffee
  • Ho Chi Minh Mausoleum (3.2 Km - 9 min.)
  • Temple of Literature (5.0 Km - 12 min.)
  • Ba Dinh Square (3.2 Km - 9 min.)
  • One Pillar Pagoda (3.8 Km - 10 min.)


Directions
Intercontinental Hanoi West Lake is approximately 30 kilometers away from Noi Bai International airport. It will take around 40 minutes by car to the hotel. Drive on south Thang Long highway, turn left into An Duong Vuong then Au Co road, turn right to Nghi Tam Village street then left to hotel.

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Customers like this hotel for:
Area recommended for:
  • business
  • restaurants
  • sightseeing
Distance to airport:
  • Gia Lam Airport (6.1 Km)
  • Noi Bai International Airport (17.9 Km)
Customer comments:
  • "Beautiful views" , "Comfortable and clean rooms" , "Friendly & helpful staff"
Top attractions in the area:
  • West Lake (1.0 Km / 12 min walk)
  • Highlands Coffee (1.2 Km / 15 min walk)
  • Uncle's Ho Mausoleum (2.5 Km / 30 min walk)
  • Ho Chi Minh Museum (2.5 Km / 30 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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