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Intercontinental Hanoi Westlake Hotel

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Recent customer comments

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based on 749 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.1
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

7.2 Niesha O.
April 20, 2016
Great room service
Love the foie gras steak

9.2 Roynard B.
United Kingdom
April 19, 2016
Quiet area. Great hotel

8 Caroline W.
April 05, 2016
Nice views over West Lake, excellent breakfast buf
We've stayed already in many hotels in Hanoi (Hilton, Sheraton, ...), but this one has been the best so far. The over the water pavilions are very nice, with nicely decorated spacious rooms and big bathrooms, plus a good size balcony with a table and chairs. Also the breakfast buffet is quite elaborate. The only downside would be that it's a bit "far" from everything, you need to take a taxi.

8.8 liesbeth B.
April 07, 2016

9.2 opas A.
April 04, 2016
Perfect for relax
Very nice Hotel

10 Jiri B.
United Kingdom
April 02, 2016
Great hotel
An oasis in Hanoi. The staff were friendly and very helpful, the accommodation was amazing and the food was great too.

8.8 Tsz N.
Hong Kong
March 29, 2016
Great one for holiday
The rooms are spacious and nice, great breakfast. Just that there is not much to do around the hotel area.

9.3 Madan G.
February 10, 2016
Beautifully located on the lake
Location, Staff performance and Room Standard

10 Kitti S.
February 22, 2016
Fantastic Hotel in Hanoi
View, Service, Quality

8.3 Dung T.
January 20, 2016
this hotel is good
it close the centrer of ha noi
i think it okey