or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

Book now!

Intercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master Bedroom Intercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master Bedroom Intercontinental Hanoi Westlake Hotel Hanoi - Saigon Restaurant Intercontinental Hanoi Westlake Hotel Hanoi - Premium 2 Bed Room Residence Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar Intercontinental Hanoi Westlake Hotel Hanoi - King Bed Deluxe Panoramic View Intercontinental Hanoi Westlake Hotel Hanoi - Superior Room Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar Intercontinental Hanoi Westlake Hotel Hanoi - Saigon Restaurant Intercontinental Hanoi Westlake Hotel Hanoi - Hotel Lobby Intercontinental Hanoi Westlake Hotel Hanoi - Premium Bathroom for Master Bedroom Intercontinental Hanoi Westlake Hotel Hanoi - Hotel Facade Intercontinental Hanoi Westlake Hotel Hanoi - Westlake Meeting Room Intercontinental Hanoi Westlake Hotel Hanoi - Diplomat Lounge Intercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior Room Intercontinental Hanoi Westlake Hotel Hanoi - Surroundings
Intercontinental Hanoi Westlake Hotel Hanoi - Surroundings Intercontinental Hanoi Westlake Hotel Hanoi - Grand Ballroom Intercontinental Hanoi Westlake Hotel Hanoi - Bath Room Intercontinental Hanoi Westlake Hotel Hanoi - View Intercontinental Hanoi Westlake Hotel Hanoi - Lotus Suite Intercontinental Hanoi Westlake Hotel Hanoi - Exterior Intercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior Room Intercontinental Hanoi Westlake Hotel Hanoi - Relax beside the pool Intercontinental Hanoi Westlake Hotel Hanoi - Cafe Du Lac Intercontinental Hanoi Westlake Hotel Hanoi - Sunset Bar Intercontinental Hanoi Westlake Hotel Hanoi - Hotel at night Intercontinental Hanoi Westlake Hotel Hanoi - Milan Restaurant
Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 318
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
530 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (530)
Sort by:
Francis C. Business travelers Australia, July 25, 2014
Friendly welcoming staff, great food selections

Staff, food & atmosphere - environment
9.7
Awesome!
Eric C. Couples China, July 21, 2014
good staff but hotel is old

staff, location
7.3
Naohiro Y. Couples Japan, July 21, 2014
excellent

beautiful scenary surroundes by lake. espexially at night time, building locatedagainst lake side illuminate. foods are very selected and doesnt cost much unless dinner.
10
It was good trip in vietnam thanks to this hotel. HANOI is still developing so many wrecks and traffics as it is in typical south asia countries. However, around hotel has mood for europe and have good qualty shops.
Loh Y. Groups Malaysia, July 20, 2014
It was amazing service and good breakfast

Breakfast, service, design
9.3
Maria E. Families with older children United States of America, July 15, 2014
Home away from home

good service, very luxurious accommodation, all pictures on it's website are as close to real as shown
9.7
We were skeptical about the title "2 bedroom residence" that we booked. We were pleasantly surprised that it really was a 2 bedroom fully furnished flat with fully equipped state of the art kitchen, washer dryer in one, 2 huge bedrooms, 2 huge bathrooms (shower is separated from the bathtub) closets with built in lights......you can't find anything else to ask for. The hotel is tucked in the corner of the famous West Lake of Hanoi, very quiet and secluded but only 10-15 minute by taxi to Old Quarter where most of the historical sites are. A perfect combination of resort in the city centre!
Viet P. Couples Vietnam, July 13, 2014
we had good stay

spacious room and bathroom.
9
we enjoyed our stay at the hotel. We stayed in King size bed room with panoramic view of the lake, the view is great, room is very spacious. If you like to stay away from the busy city center, this is a fantastic place. However, the design is NOT impressive, room looks old and needs renovation, especially the wooden floor and the OLD small piece of carpet underneath the bed. Swimming pool is way too DIRTY, with extremely heavy chlorine smell, didn't expect the pool to be that bad for this kind of hotel. Staffs are friendly.
Tiwari U. Business travelers India, July 8, 2014
good stay

location, rate and service
6
the service was good. room was clean
Mikael V. Couples France, June 29, 2014
Probably our best stay in Vietnam

Perfect service, good food, awesome rooms
9.3
We chose a panoramic with king bed room which gives you a good view on Hanoi west lake. Your room is actually ON the lake.....so a little bit far from the city ! You can take a taxi anyway, but you'll have to pay about 160 000 VND return. Bed was very confortable, room was perfectly clean. Bathroom has both a bath and a rainshower. We tried the hotel restaurant and also in-room dining (they bring restaurant meals to your room for the same price). Food is restaurant quality (i mean good restaurant, not street restaurant) and is quite cheap compared to this quality. Room service and staff were just perfect. Nothing to say. You ask it, they'll bring it.....in a few minutes (literally). They can make up your room a few times a day if necessary. Everything was nearly perfect. Staff is VERY kind and is always watching for your needs. The only bad point was about wifi : download is limited at 60 KB/s which is not enough if you plan to watch a movie online. Even Google Maps was quite slow actually. You can buy the "premium" offer for 60 000 VND (1 hour) to 1 000 000 VND (7 days). We didn't test it. And actually we got really better bandwiths in cheaper hotels.
Pritam M. Business travelers India, June 26, 2014
Great settings, nice view, removed from the bustle

Layout, Rooms, Location
7.7
Nice rooms. Each room has a balcony with small table and chairs. Good location - on the banks of West Lake. Entire hotel is built on stilts on water. Spread out over multiple sections - not one long building. Romantic settings in the evenings. Rooms - especially the bathroom fittings - show their age. Friendly staff. Food options limited for vegetarians. Great lounge bar on one side with very tasty peanuts served with drinks.
Amy A. Families with older children Singapore, June 22, 2014
Pleasant & relax away from noisy city

The Scenic view, the calmness of the surrounding & and the very comfortable room
7.3
Everything was good, very big and clean room with access balcony and surrounding with water, the bathroom and wide and comfortable so far one of the best hotel bathroom. No major issue except some mosquitoes and lizards at the balcony

Book now!

Sale ends soon!

Intercontinental Hanoi Westlake Hotel HanoiIntercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master BedroomIntercontinental Hanoi Westlake Hotel Hanoi - Presidential Suite’s Master BedroomIntercontinental Hanoi Westlake Hotel Hanoi - Saigon RestaurantIntercontinental Hanoi Westlake Hotel Hanoi - Premium 2 Bed Room ResidenceIntercontinental Hanoi Westlake Hotel Hanoi - Sunset BarIntercontinental Hanoi Westlake Hotel Hanoi - King Bed Deluxe Panoramic ViewIntercontinental Hanoi Westlake Hotel Hanoi - Superior RoomIntercontinental Hanoi Westlake Hotel Hanoi - Sunset BarIntercontinental Hanoi Westlake Hotel Hanoi - Saigon RestaurantIntercontinental Hanoi Westlake Hotel Hanoi - Hotel LobbyIntercontinental Hanoi Westlake Hotel Hanoi - Premium Bathroom for Master BedroomIntercontinental Hanoi Westlake Hotel Hanoi - Hotel FacadeIntercontinental Hanoi Westlake Hotel Hanoi - Westlake Meeting RoomIntercontinental Hanoi Westlake Hotel Hanoi - Diplomat LoungeIntercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior RoomIntercontinental Hanoi Westlake Hotel Hanoi - SurroundingsIntercontinental Hanoi Westlake Hotel Hanoi - SurroundingsIntercontinental Hanoi Westlake Hotel Hanoi - Grand BallroomIntercontinental Hanoi Westlake Hotel Hanoi - Bath RoomIntercontinental Hanoi Westlake Hotel Hanoi - ViewIntercontinental Hanoi Westlake Hotel Hanoi - Lotus SuiteIntercontinental Hanoi Westlake Hotel Hanoi - ExteriorIntercontinental Hanoi Westlake Hotel Hanoi - Twin Bed Superior RoomIntercontinental Hanoi Westlake Hotel Hanoi - Relax beside the poolIntercontinental Hanoi Westlake Hotel Hanoi - Cafe Du LacIntercontinental Hanoi Westlake Hotel Hanoi - Sunset BarIntercontinental Hanoi Westlake Hotel Hanoi - Hotel at nightIntercontinental Hanoi Westlake Hotel Hanoi - Milan RestaurantIntercontinental Hanoi Westlake Hotel Hanoi - Intercontinental Club LoungeIntercontinental Hanoi Westlake Hotel Hanoi - Fisherman

Customer Reviews - Intercontinental Hanoi Westlake Hotel, Hanoi

AS-AGWEB-3C01