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Intercontinental Hanoi Westlake Hotel

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.3

based on 748 reviews

532 reviews in English

Value for Money
8.0
Location
7.9
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.1
All reviews (748)
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John M. Business travelers Australia, May 27, 2016
NEEDS A REFURB
4.7
Could be great but rooms desparately need upgrading. The crispy bacon was not crispy and the profiteroles are not profiteroles. I must add the didn't charge me for the latter.
Edward G. Families with older children United States of America, May 19, 2016
Beautiful and unusual design
5.3
A bit far from the center of Hanio, unforunately only there for the night
Min H. Families with young children South Korea, May 15, 2016
Great!!
6.7
Nice view, good location, friendly staff.
Jean-Ann R. Couples Canada, May 11, 2016
Quiet, Peaceful, Luxurious
6.3
First class all the way! Beautifully situated, on West Lake, many rooms are built right over the water. Fantastic views! Rooms are large and comfy. Breakfast diverse and delicious! Staff, all professional. An excellent stay!
Mai A. Couples Vietnam, May 3, 2016
Great panoramic lake view
6.7
I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.
Diep N. Families with young children Vietnam, May 2, 2016
Good hotel in Hanoi
4.3
Among a number of 5star hotels in Hanoi, Intercontinental is a good choice, with good location, view. Other services are normal as a 5star hotel should be. But price is high compared with those in other provinces of Vietnam.
Khoo T. Business travelers Singapore, April 30, 2016
Good hotel to stay in Hanoi
6
Hotel with good service, amenities and value.
Helen H. Couples Australia, April 23, 2016
Very Spacious
6
Wonderfully spacious room, very helpful and friendly staff and great location
Niesha O. Couples Thailand, April 16, 2016
Great room service
4.3
Love the foie gras steak
Roynard B. Couples United Kingdom, April 15, 2016
Excellent
6
Quiet area. Great hotel
1 - 10 of 532 reviews Next page
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