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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 318
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
551 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (551)
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Roland L. Business travelers Singapore, August 21, 2014
Nice location by the lake

Clean and well maintained hotel, friendly staff and convenient location
7
Comfortable stay and convenient location. Hotel not new but well maintained. Staff were friendly and helpful. Only one restaurant but excellent food selection and quality
Sang M. Groups South Korea, August 14, 2014
The best hotel ever

Sunset view was awesome, but the food from the sunset bar wasn't that good. All the staffs were kind and very well-trained.
10
Sebastien M. Couples Thailand, August 11, 2014
Not that clean

The location, the atmosphere, the bar
6.3
The bed sheets were dirty and the shower literally fell into pieces!
Carsten S. Business travelers Germany, August 10, 2014
Great great Great

one of the best hotels i ever stayed in southeast asia
10
location, staff, rooms!
Carsten S. Business travelers Germany, August 10, 2014
so nice hotel on romantic lake

location, food, people
10
Sebastian N. Business travelers Sweden, August 6, 2014
Nice lakeside Hotel

Breakfast, staff and room size
9.3
I arrived in The night, The staff was very friendly and explained Where Everything was. The room size was Big and TOP notch. There was a Big balchony with tables facing The lake which would be perfect for a glass of wine in The evening. The Gym was also very good and Open 24 hours! I also loved The breakfast with all The fruits and good stuff!! This is a great Hotel! Loved it!
Sayaka K. Groups Japan, August 4, 2014
Quiet, comfortable and friendly hotel

Hotel is located by Thai lake which offers you a quiet yet comfortable stay within only 15 min taxi ride away from the old quarter (city center). Hotel staff are friendly and helpful.
8.7
Francis C. Business travelers Australia, July 25, 2014
Friendly welcoming staff, great food selections

Staff, food & atmosphere - environment
9.7
Awesome!
Melissa H. Couples Australia, July 23, 2014
wonderful hotel

location, serenity hotel
10
It was wonderful there is nothing bad I can say about the hotel
Eric C. Couples China, July 21, 2014
good staff but hotel is old

staff, location
7.3

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Customer Reviews - Intercontinental Hanoi Westlake Hotel, Hanoi

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