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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 318

Recent customer reviews

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Fantastic

8.3

based on
647 reviews

Value for Money
8.0
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (647)
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Kim-Lan D. Solo travelers France, February 1, 2015
Great hotel

Location, quality, service
9.3
Abigail K. Couples United States of America, January 25, 2015
Wonderful weekend away

Location, Service, Beautifully Constructed Hotel
9.7
Very attentive service and absolutely stunning setup
Opas A. Business travelers Thailand, January 22, 2015
clean, environment

clean service environment
9.3
I stayed this hotel more than 5 times, and it will
Opas A. Business travelers Thailand, January 22, 2015
service, food

service, clean, nice
9.3
Perfect
Shasirekha S. Couples Singapore, January 18, 2015
Good stay

Sunset Bar, The View, Different experience
8
I love my stay at the hotel. We choose this because of the room over the westlake. But the room has lots of mosquitoes that could be because of the lake so Management can do something about this. The place and view was good. Staffs were friendly. I love the view from the sunset bar. Its a safe hotel to book. The spa offered by the hotel is very pricey.
Chin T. Couples Singapore, January 11, 2015
7 days stay

Staff,Location,View
9
Very good. Only disappointment was the Vietnamese restaurant because the food served was more Chinese than Vietnamese. Food at the Café was good.
Reagan S. Couples India, January 9, 2015
Paradise on earth

Neat and tidy rooms,Prompt room service,Extremely polite and courteous staff
9.7
Excellent
Laurent P. Business travelers Belgium, January 8, 2015
AS good as usual

location, staff, room condition
8.7
Great Stay in room 406. Despite cold weather, the aircon was on in some areas. The blinders in the room could be much better.
Kaitlyn P. Couples United States of America, December 30, 2014
All of the elegant comforts of a western 5 star.

Food, bed, space
8
Our stay was nice, friendly staff, great food and everything you could need right on site.
Kim L. Couples Australia, December 28, 2014
Excellent service and great views

Staff service, visually beautiful, club lounge facilities
8.7
Excellent

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Customer Reviews - Intercontinental Hanoi Westlake Hotel, Hanoi

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