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Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 318
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
550 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (550)
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Sebastien M. Couples Thailand, August 11, 2014
Not that clean

The location, the atmosphere, the bar
6.3
The bed sheets were dirty and the shower literally fell into pieces!
Carsten S. Business travelers Germany, August 10, 2014
Great great Great

one of the best hotels i ever stayed in southeast asia
10
location, staff, rooms!
Carsten S. Business travelers Germany, August 10, 2014
so nice hotel on romantic lake

location, food, people
10
Sebastian N. Business travelers Sweden, August 6, 2014
Nice lakeside Hotel

Breakfast, staff and room size
9.3
I arrived in The night, The staff was very friendly and explained Where Everything was. The room size was Big and TOP notch. There was a Big balchony with tables facing The lake which would be perfect for a glass of wine in The evening. The Gym was also very good and Open 24 hours! I also loved The breakfast with all The fruits and good stuff!! This is a great Hotel! Loved it!
Sayaka K. Groups Japan, August 4, 2014
Quiet, comfortable and friendly hotel

Hotel is located by Thai lake which offers you a quiet yet comfortable stay within only 15 min taxi ride away from the old quarter (city center). Hotel staff are friendly and helpful.
8.7
Francis C. Business travelers Australia, July 25, 2014
Friendly welcoming staff, great food selections

Staff, food & atmosphere - environment
9.7
Awesome!
Melissa H. Couples Australia, July 23, 2014
wonderful hotel

location, serenity hotel
10
It was wonderful there is nothing bad I can say about the hotel
Eric C. Couples China, July 21, 2014
good staff but hotel is old

staff, location
7.3
Naohiro Y. Couples Japan, July 21, 2014
excellent

beautiful scenary surroundes by lake. espexially at night time, building locatedagainst lake side illuminate. foods are very selected and doesnt cost much unless dinner.
10
It was good trip in vietnam thanks to this hotel. HANOI is still developing so many wrecks and traffics as it is in typical south asia countries. However, around hotel has mood for europe and have good qualty shops.
Loh Y. Couples Malaysia, July 20, 2014
It was amazing service and good breakfast

Breakfast, service, design
9.3

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Customer Reviews - Intercontinental Hanoi Westlake Hotel, Hanoi

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