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InterContinental Hanoi Westlake

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Excellent 8.3
Based on 774 reviews

Recent customer comments

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Excellent



based on 774 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

Brady W.
United States
June 16, 2016
fabulous staff!
Wonderful and efficient.

JEVANESWARAN D.
Malaysia
June 15, 2016
A very good hotel with beautiful view
Excellent service , by upgrading us to higher level in the hotel .

Nijaporn P.
Thailand
June 13, 2016
Convenience location
Convenience location, lot of restaurant around but need to walk a bit. Fantastic breakfast, i enjoyed breakfast a lot.

Rodney D.
Australia
June 01, 2016
Good Location
Hotel not far away from Hanoi downtown. Many small restaurants located near the hotel. A very big hotel. Rooms are a little dated. Gymnasium facilities very good. Hotel has many rooms and only one pool which was full everyday-no room to move about. Breakfast facilities superb. We had a meal in the Saigon restaurant-service was very poor. Sunset bar is nice for a relaxing cold one or three!!

Rodney D.
Australia
June 01, 2016
Good Location
Hotel not far away from Hanoi downtown. Many small restaurants located near the hotel. A very big hotel. Rooms are a little dated. Gymnasium facilities very good. Hotel has many rooms and only one pool which was full everyday-no room to move about. Breakfast facilities superb. We had a meal in the Saigon restaurant-service was very poor. Sunset bar is nice for a relaxing cold one or three!!

JOHN M.
Australia
May 28, 2016
NEEDS A REFURB
Could be great but rooms desparately need upgrading. The crispy bacon was not crispy and the profiteroles are not profiteroles. I must add the didn't charge me for the latter.

EDWARD G.
United States
May 27, 2016
Beautiful and unusual design
A bit far from the center of Hanio, unforunately only there for the night

Min S.
South Korea
May 19, 2016
Great!!
Nice view, good location, friendly staff.

Jean-Ann R.
Canada
May 15, 2016
Quiet, Peaceful, Luxurious
First class all the way! Beautifully situated, on West Lake, many rooms are built right over the water. Fantastic views! Rooms are large and comfy. Breakfast diverse and delicious! Staff, all professional. An excellent stay!

Mai D.
Vietnam
May 09, 2016
Great panoramic lake view
I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.