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Intercontinental Hanoi Westlake Hotel

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Excellent 8.3
Based on 757 reviews

Recent customer comments

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based on 757 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

10 Mai D.
May 09, 2016
Great panoramic lake view
I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.

6.8 Diep N.
May 06, 2016
Good hotel in Hanoi
Among a number of 5star hotels in Hanoi, Intercontinental is a good choice, with good location, view. Other services are normal as a 5star hotel should be. But price is high compared with those in other provinces of Vietnam.

8.8 Khoo K.
May 01, 2016
Good hotel to stay in Hanoi
Hotel with good service, amenities and value.

9.2 Helen H.
April 26, 2016
Very Spacious
Wonderfully spacious room, very helpful and friendly staff and great location

7.2 Niesha O.
April 20, 2016
Great room service
Love the foie gras steak

9.2 Roynard B.
United Kingdom
April 19, 2016
Quiet area. Great hotel

8.8 liesbeth B.
April 07, 2016

8 Caroline W.
April 05, 2016
Nice views over West Lake, excellent breakfast buffet
We've stayed already in many hotels in Hanoi (Hilton, Sheraton, ...), but this one has been the best so far. The over the water pavilions are very nice, with nicely decorated spacious rooms and big bathrooms, plus a good size balcony with a table and chairs. Also the breakfast buffet is quite elaborate. The only downside would be that it's a bit "far" from everything, you need to take a taxi.

9.2 opas A.
April 04, 2016
Perfect for relax
Very nice Hotel

10 Jiri B.
United Kingdom
April 02, 2016
Great hotel
An oasis in Hanoi. The staff were friendly and very helpful, the accommodation was amazing and the food was great too.