Excellent 8.3
Based on 774 reviews

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July 30, 2016 - August 1, 2016 | 2 nights
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About InterContinental Hanoi Westlake

Description

The luxurious InterContinental sits on the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda. Spacious air-conditioned rooms feature contemporary Vietnamese decor and flat-screen TVs. Free Wi-Fi is available in public areas. InterContinental Hanoi Westlake is about 22 km from Noibai International Airport. Attractions like Thang Long Water Puppet Theatre and Vietnam Fine Arts Museum are within 4.7 km from the hotel. Fitted with wooden floors, the stylish rooms enjoy a minibar and private balconies overlooking the hotel's pool, Westlake or Hanoi City. The large en suite bathrooms come with walk-in rainshowers and bathtubs. The hotel's Health Club features a well-equipped fitness centre, as well as yoga and Pilates classes. Guests may enjoy relaxing massage services, or arrange day trips at the tour desk. The 3 on-site restaurants serve a daily breakfast, Vietnamese cuisine and Italian dishes. Drinks and wine can be enjoyed at Sunset Bar or Diplomat Lounge.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Food & beverage

  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • German
  • Japanese
  • Vietnamese
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 USD
Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 Km
Distance to Airport: 22.0 Km
Internet Usage Fee: 10 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 5
Number of Restaurants: 3
Number of Rooms : 318
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2007
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Important notice

Please note that guests who request for extra bed(s), charges are to be paid directly to the property upon check-in.
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

Harpreet A.
Singapore
July 27, 2016
Undoubtedly 'The Best' stay at Hanoi
We had a wonderful stay in the Intercon. Great hospitality, very friendly staff. All the way from front desk to housekeeping to restaurant to the Hotel Manager. All most helpful people and very very friendly. Property itself is excellent with great rooms and facilities....10 out of 10 and Great memorable trip. Thanks to all.

Mitchell C.
Philippines
July 26, 2016
Great place and a superb service
The staff were very accomodating. We asked to be transferred to get an amazing view and they delivered. (Remember to request for a front view, however, if you like to observe the locals fishing, the back part is a good spot) It was very quiet and the feel of sitting at the balcony with the lapping water underneath us gave us the exact reason why we chose intercontinental- to unwind and feel like we are outside Hanoi without the need to travel far. I was totally surprised when I received a birthday cake delivered to our room- they totally made my day! Staff- accomodating, courteous and they speak English very well. We also noted that they have korean speaking staff. Pool- 7am-7pm. clean, does not smell of too much chlorine. I just hope they have another shallower one- the kid's pool was too shallow and the other was a bit deep for me at 1,76. Gym- open and trainer is available until 11 pm. Dinner buffet- pricey at 999, but worth it. Many choices including unlimited lamb chops and lobster(request from the waiter) drinks not included in the price. Breakfast- they have cold cuts, bread and cereal for those who prefer cold and warm soup and rice for those who prefer warm food. Beds- the pillows are extra soft(there is a pillow menu - choose from water to rattan pillow. Extra- the staff claps to get a taxi which is amusing for me. One can apply for an IHG rewards club free of charge.(15% discount )

Delong Z.
China
July 26, 2016
Very good
Hotel on the lake, superior

Madhawa L.
Sri Lanka
July 25, 2016
Did not feel "home"
Busy hotel. Everything was standard. But I felt like another busy day at my workplace.

sayan G.
Singapore
July 19, 2016
Excellent hotel
excellent hotel with great service and specially care for children

Nijaporn P.
Thailand
July 08, 2016
delicious breakfast
Buffet breakfast was fantastic. Many fresh and delicious food. I were enjoy my breakfast very much.

Diyan P.
Indonesia
July 07, 2016
Amazing lake view and friendly staff
I booked panoramic lake view room.. Just amazing! Staffs are very helpful and cheerful! Room dinning was execellent!

HSIAO H.
Taiwan
July 01, 2016
nice hotel
nice hotel

HSIAO H.
Taiwan
July 01, 2016
good hotel
good hotel

opas A.
Thailand
June 23, 2016
Perfect all point
All of Stuff, trainee stuff, cleanliness, facilities in 5 stars

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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