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InterContinental Kuala Lumpur

165, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia

Recent customer reviews

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Excellent

8.5

based on
2123 reviews

1518 reviews in English

Value for Money
8.3
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (2123)
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John M. Solo travelers United Kingdom, February 16, 2013
excellent hotel

quality & location
10
The Intercontinental is the old Hotel Nikko and retains many Japanese features including Japanese style bathrooms & therefore hosts many Japanese guests. The hotel provides excellent service in terms of staff customer service, quality of rooms & fittings, meal options, spa's etc. Location is excellent as well:next to metro stop (Ampang Park) direct to Kl Central, walking distance of KLCC Park & the many facilities of the Petronas towers and with a bit more walking you can be into the shopping district of Bukit Bintang via an air con walkway.
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Derek B. Solo travelers United Kingdom, February 16, 2013
superior in every way

a top grade hotel with staff to match will certainly return
9.7
My one annoyance was on the first day the queue for breakfast seating was long even though there appeared to be available tables in the restaurant this did improve on the remaining days of the stay.
Travel tip: a single traveller will save money by travelling by express train from the airport the metro station for the hotel is Ampang Park
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Yeo J. Couples Singapore, February 16, 2013
Great stay at intercontinental

Great Service, Clean and comfortable room.
10
Will definitely be back to InterContinental. Awesome room which is big, clean and comfortable. Definitely doesn't shortchange you for what you are paying for. Superb stay, my girlfriend and I really enjoyed here. Great breakfast too.
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Ai L. Couples Singapore, February 12, 2013
Luxurious! Huge bed

Great staff, comfortable & spacious room
9
we booked a deluxe room and to our pleasant surprise, the staff upgraded us to a lovely newly decorated premier room. Ive only good things to say about the room, bed was huge and comfortable and the pillows are just nice! Buffet breakfast was good as well. would definitely consider staying @ intercontinental again.
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Wai Y. Couples Singapore, February 12, 2013
Good loctation and service

convenience shopping
10
near all the major shopping mall, free shuttle service to klcc every hours, nice breakfast, room are big. will stay again
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Indrajith P. Families with young children Sri Lanka, February 12, 2013
good hotel with good service

people friendly
7
Staff is very friendly. Nice rooms with good house keeping. Only problem is transport service offer is very expensive and hotel staff manning it very un-friendly.
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Siti Z. Families with older children Singapore, February 11, 2013
Great location plus warm & friendly staff

The cozy rooms
8.7
It has been a wonderful stay. I am most appreciative of the Front Desk staff . They are patient, helpful and most importantly, kind in words and actions.
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Nani F. Families with young children Malaysia, February 11, 2013
great hotel

convenience service
8.3
intercont is a great hotel with a good location. east to take a cab or train and shopping mall is just walking distance
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John M. Solo travelers United Kingdom, February 11, 2013
Great hotel

Location, quality
9.3
The intercontinental is an excellent hotel. Quality service in all aspects of the hotel such as rooms and food options and Japanese style in places as this used to be he hotel Nikko. Location is next to a subway station with a direct link to kl central and within walking distance of klcc park and the malls under the Petronas towers. A 30 minute walk brings you to the bucket bin tang shopping area.
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Wilson Y. Solo travelers Malaysia, February 8, 2013
Grand Lobby and lovely staff

Room spacious
8.7
like the lobby access, feel very grand and the room is quite spacious. near to klcc.
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