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InterContinental Kuala Lumpur

165, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia (Show on map)

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Formerly : Hotel Nikko Kuala Lumpur
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Area: KLCC Number of Rooms: 473
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 2088 reviews

Value for Money
8.3
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (2088)
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Stephen C. Solo travelers Australia, January 5, 2013
not up to i c standard

excellent housekeeping
6
front desk staff seem to be trainees.no one seems to know anything breakfasts were bland.....fruit selection appalling and limited choice All curries were greasy[haven't the kitchen heard of a stock pot] and indigestable no umbrellas over sun lounges which were very uncomfortable internet charge of 1 mr per minute absolutely outrageous will not stay therer again maybe its ok for a one nighter but definitely not for long term
Travel tip: taxi service in Malaysia is appalling there isn't a standard rate so totally confusing
Andrew Y. Families with older children New Zealand, January 4, 2013
Great Hotel, Good Service

Newly rennovated, very clean, grand
9.3
we had 2 rooms for 1 night and had no problems whatsoever with the hotel. checking in was easy and efficient. the rooms a absolutely new and there is no doubt that you are staying in a 5 star hotel. as breakfast and internet was provided we had everything we needed. breakfast good and food suitable to most guests. the swimming pool is exactly as is depicted in the professional photographs and service thoughout the hotel was always polite and non-intrusive. this carried all the way through to check out. the hotel is 5 minutes walk to klcc so it's not really out of the way and taxis in kl are well priced in any case. we would love to stay at the intercontinental kl again. ps taxi drivers still refer to this hotel under it's prior name nikko which, it seems to us, changed only a few weeks ago.
Owais A. Families with young children Pakistan, January 2, 2013
Great location, large rooms close to everything

Large rooms
7.3
Very nice everything but only two options for resturants....
Sightseeing/Attractions Tip: Walking distance to the golden triangle
Daniel B. Couples Mexico, January 2, 2013
Very nice hotel and in the perfect location

near the Petronas Towers
10
We had an excelent new years dinner, new years countdown and the food was really good. The rooms are very comfortable and its really near the Petronas Towers. allways take a taxi to the hotel, never take the airport "shuttle" The Deluxe room is a very nice and big room with jacuzzi and a huge bed.
Ming W. Couples Singapore, January 1, 2013
Lovely Hotel with a nice bathroom

Bathroom, Bed is very comfortable, Big Television
10
we stayed for our new year's eve celebration. checking in and out isn't a hassle. we got a complimentary upgrade to a grand premier room. that's a plus point for the hotel. everything is very new considering it's just being renovated. the hotel location is near to the metro at ampang park. the room is very cosy and it comes with a king bed. too big for 2 persons but it's very comfortable! the tv is very big and can swivel around, which can be viewed from inside the bathroom too! the service was excellent. in the evening, they rang the doorbell to ask if we need to change towels without us requesting. we viewed fireworks just outside our hotel where we can see the petronas twin towers. the breakfast at the hotel's restaurant was great, especially the nasi lemak. must try! suria mall and petronas towers just 10 mins walk away.
Restaurant Tip: Can travel to Jalan Alor for a whole stretch of street food. To go there, take the metro and change to the monorail and alight at Bukit Bintang. Shopping and street food are around that area!
Yung F. Couples United Kingdom, January 1, 2013
Great Location with spacious room

Friendly and helpful staff
7.7
It was great staying at such nice hotel with contemporary interior design, spacious room. A very comfortable Club lounge, provides you breakfast, afternoon tea and cocktails in the evening.
Quang P. Couples Vietnam, January 1, 2013
beautifull hotel

near monorail
7
i stay in this hotel in new year event 2013. it's so near klcc and you can go there by monorail with one stop. the hotel is so beautiful. my room is lovely with the big bathroom. you can swimming in the early morning or gym before using the breakfast. you need go to klcc or bukit bintang to go shopping by monorail or taxi. it's take about 5 minutes from this hotel. the breakfast room is not enough for all guests, so you need to get up early to have a sit in breakfast room.
Sightseeing/Attractions Tip: we can go to klcc by monorail with one stop
Josef P. Families with older children Germany, January 1, 2013
Very nice hotel, but service below 5 star

Good location, business district
7.7
very nice breakfast buffet, but definately too crowded, long queue after 9:00 a.m. room service could be better, towels were missing. otherwise a very good experience.
Sightseeing/Attractions Tip: 10 min walk to Petronas towers.
Doreen H. Groups Malaysia, January 1, 2013
Great location and decent sized rooms

walking distance to major spots like klcc, their corner premier room was a great size, great landscaped hotel
8.3
was a great stay over nye. housekeeping of room could be better, i.e., glasses were not clean. staff were generally polite and helpful.
Sightseeing/Attractions Tip: close to the klcc twin towers
Yung F. Couples United Kingdom, January 1, 2013
Great Location with comtemporary designs

Friendly staff from club lounge
7.7
Good location and spacious room with comtemporary design.Very helpful and friendly staff from club lounge. When you asked somthing that they dont know, they will try to look for it and give you the best answer. The only thing I am not really satify is the breakfast. Very crowd and you have to wait for quite a long time to get a table. In addition, it needs to take more than 10 mins to get a coffee. They should have look for some solution to improve.

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Customer Reviews - InterContinental Kuala Lumpur, Kuala Lumpur

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