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InterContinental Kuala Lumpur

165, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia (Show on map)

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Formerly : Hotel Nikko Kuala Lumpur
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Area: KLCC Number of Rooms: 473
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
2012 reviews

Value for Money
8.3
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (2012)
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Chee H. Families with young children Singapore, December 31, 2010
Clean and good location.

Near to KLCC
7.3
My son like the toilet bowl, that only have in this hotel, the bed is very comfortable,the room is so cosy too.
Mercy U. Couples Philippines, December 31, 2010
Nice hotel but the rooms are not cleaned very well

The breakfast was okay and lobby was big enough to accommodate us all, 28 pax
6.7
Over all our stay was good, location is fine though it's not in the main shopping area. Staff have to improve on their service and must always smile and greet the clients. They are not generous with their smile always business like.
Travel tip: the hotel has a shuttle and the driver is very kind, it takes you to klcc or to the main shopping area, get off at farenheit and walk your way to all the basement of the malls, so many selection!
Vipul M. Couples India, December 31, 2010
good value for money 5 star hotel

nice 5 star, great location, near to everything
8.3
nice 5 star hotel, value for money , ampang park LRT just opposite the hotel,supermatket, macdonalds, old town cafe,and a host of eating outlets opposite the hotel... translates into lot fo savings on good food. the only sore pont is being all of 28 storeys high there is no lounge on high floor accesible to guests, which all surrounding hotels have for ex. tha maya, traders who give u spectacular view of the city and the petronas.the executive lounge is reserved for some executive members ( dunno what that is)
Hotel Feature Tip: supermarket just opposite. dont need to eat expensine hotel food
Chee M. Couples Singapore, December 31, 2010
Great Location with big rooms

clean, accessible, polite staffs, wide selection of food for breakfast
10
stayed for 2 nights. very impress with the hotel, the room is clean and big. location is very convenient, besides the free shutter service to klcc and bukit bintang,there's also a metro station nearby.
Harvie T. Families with older children New Zealand, December 31, 2010
Great Hotel, but no defined smoking areas

nice rooms, polite staff
7.7
We were upgraded to a Premier room from a deluxe room. Upon arriving at the room, I went straight to the shower. There was hair in the shower drain and the bathtub. There was also hair in the soap holder in the shower. I didn't bother to call Housekeeping since we arrived around 3AM and I was just desperate to shower and sleep. As mentioned, smokers were everywhere with no clear distinction of a smoking and non-smoking areas. Other than these cons, the staff were all helpful and polite. The hotel is quite well maintained. We would consider coming back.
Hotel Feature Tip: Free shuttle to Bukit Bintang Shopping areas. Take advantage of this.
Michael C. Couples Australia, December 30, 2010
Good location, walking distance to KLCC

Great size rooms
7
We had a deluxe room including breakfast at the Nikko Hotel, and were very happy with the size of the room and the breakfast. The only down side is that the service is some what inconsistent - in particular there were not enough staff in attendance in the restaurant during breakfast, so very often there was a long wait for a table whilst these were being cleared and cleaned. Also the bed linen and towels were really old and frayed - whilst still clean they just didn't look very nice!
Restaurant Tip: Changkat Bukit Bintang - is a great place to eat, various eateries serving anything from Indian, Japanese, Spanish, French cuisine and so much more. We tried the Magnificent Fish Cafe - which was great and can also highly recommend Satraa Indian restaurant.
Mark F. Couples Canada, December 30, 2010
High expectations Met

Room amenities, buffet breakfast
9
Great room, breakfast and service. Location is far from airport but it seems the city of KL is far from the airport so every other hotel has the same issue.
Qi D. Couples China, December 30, 2010
good location with friendly staff

Clean room and good facility
9.7
If u stay there for a business trip, it will be a good choice. Facility is very good and sufficient. If u want to spend a holiday there, boz it's a CBD area, not good for relax, and internet is very expensive, so do your preparation before your trip. The staff is quite nice and helpful. Swimming pool is not easy to find. This hotel is good for your money.
Sightseeing/Attractions Tip: Do not forget the park behind the KLCC. It's a nice place to jog and walk there in the morinig or evening.
Carolyn R. Families with older children United Kingdom, December 30, 2010
Great service and location

very polite and helpful staff
9
Staff are extremely helpful and welcoming. On check in we were informed they had upgraded a our rooms which was a pleasant surprise.
Restaurant Tip: If you like Indian food, then Passage thru India on Jalan Tun Razak offers great food at affordable price served on a banana leaf. Interesting and unusual decor adds to the charm.
Wei S. Business travelers Malaysia, December 30, 2010
Revew of Nikko Hotel

Large variation of food, clean and tidy.
9
It was a comfotabl stay; wish I would've stayed on for more nights. Will definitely return to this hotel in the future.

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Customer Reviews - InterContinental Kuala Lumpur, Kuala Lumpur

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