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InterContinental Manila

No.1 Ayala Avenue , Makati, Manila, Philippines 1226 (Show on map)

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Area: Makati Number of Rooms: 332
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
529 reviews

Value for Money
7.4
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.7
All reviews (529)
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Shaun S. Families with young children Australia, January 27, 2012
Great Location but Small Rooms

Great Location
8
the hotel lives up to its reputation as a classy venue. it has all the appeal of an international 4 to 5 star hotel from the moment you walk through the main doors to your room. as you would expect, the staff are helpful, professional and friendly. security is evident with guards visibly checking vehicles for explosives/weapons at the front gate and then your bags and body before you enter the foyer. above all else, the most appealing aspect of this hotel is the location. it offers affordable accommodation only across the road from the glorietta shopping malls, restaurants and the ayala centre mrt. you don't need to go anywhere else for your shopping. of course, there are some downsides. the hotel facade needs a facelift including the swimming pool which looks a little dated. the rooms also look worn but still hold a touch of elegance, although the deluxe room was a little small for 2 adults and 2 children despite that it was advertised as consisting of 2 double beds, which seemed more like 2 king singles. the bathroom is also a little small, akin to an in-flight lavatory but it serves its purpose in any case. we expected free wi-fi but was told that plug-in internet was free but wi-fi costs p850 per day. we didn't make this an issue as the mall across the road offers free wi-fi anyway.
Shopping Tip: Bring extra luggage as you'll shop until you drop.
Andrew L. Couples Canada, January 27, 2012
Good location in heart of Makati.

IHG standards, good location
6.7
the hotel is quickly located to airport (via skyway) and lots of places within walking distance. although choice of restaurants is not the highest quality, there are plenty to choose from in different price ranges. shopping centre next door is not a high end shopping centre but in the area there are other options. guest room is looking old and in need of a renovation. bathroom is small, almost claustrophobic for a 5-star hotel typical of what you would find in hk or singapore not makati. taxi is easy to get and makati is close to casino and other nearby high end areas.
Andrew L. Groups Canada, January 27, 2012
Good location, rooms need renovating

Good location next to shopping and dining.
7.3
Liked Makati City, doesn't feel as dangerous as other parts of Manila. Lots of security checks, this could be a good or a bad thing. Good because it is safer, bad because there must be a reason for all the security checks. Lots of recognizable dining nearby and others not recognizable but looks clean. Food is not as good as in West but is ok.
Peter F. Couples United Kingdom, January 25, 2012
Great hotel in an excellent location

Excellent location
8.7
Really impressed with the hotel and the staff. Great location and will be considering another trip there soon.
Morvarid K. Business travelers France, January 25, 2012
very good

nice, clean, the usual good standard of an intercon
9
this hotel is very nice and clean. comfortable, well established with good staff. it is in fact following the standard and guidelines of intercon. it is also well maintained. the location is good too. the restaurants and pool are nice. i would recommend this hotel. if your breakfast is not included be careful as they charge a lot for any extra: food, breakfast, car, etc.
Pearlyn K. Groups Singapore, January 24, 2012
Great Location, Easy Accessible to Shopping Malls

SM Mall is just next to the hotel
7.7
Great hotel with comfortable rooms, except that the bathroom is a little small. Good location with SM Mall just next to hotel.
Emilio C. Families with older children Philippines, January 24, 2012
InterContinental Manila Hotel
7
Our stay was pleasant. Except that our room was smelly, hence hotel personnel have to take note of this and not wait for guests to call up to do something about it. Secondly, we requested for newspaper for our rooms but was not attended to.
Yann D. Couples Afghanistan, January 23, 2012
Great location but room looks old

great location, in central makati
7
Staying in Intercontinental is always a pleasure. Thay have hotel all around the world and service is usually great.
Raymond D. Families with young children Philippines, January 23, 2012
Great location but small rooms

Nice location
6.7
the hotel is quite old already and probably needs renovation to bring back it's old glory. the rooms are small as compared ton the other five star hotels.lobby is not that grand and lavish as well as their signature restaurant. although staff are very friendly from security to the hotel staff, room service is efficient and they have a direct line for any concerns that you need.the location was very nice, nearest hotel to the shopping malls
Josephine T. Couples Philippines, January 21, 2012
Average hotel

Nice hotel lobby
6
we stayed overnight in intercon just as we are transiting to bacolod via manila. the hotel room space is a bit small. i thought a couple of years back that intercon renovated its hotel already but from the look of our hotel room, it doesnt seem like the rooms were a part of that renovation as it's old looking. the irony of the room where we are in is that, it's supposed to be a non-smoking room but from the smell of it, it seemed like an old smoking room converted into a non-smoking room and so the old smell of the smoke still lingers in the room.

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Customer Reviews - InterContinental Manila, Manila

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