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InterContinental Manila

No.1 Ayala Avenue , Makati, Manila, Philippines 1226 (Show on map)

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Area: Makati Number of Rooms: 332

Recent customer reviews

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Excellent

8.1

based on
627 reviews

511 reviews in English

Value for Money
7.4
Location
9.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (627)
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Yi X. Solo travelers Singapore, July 13, 2014
Great

Great staff and comfortable facilities
10
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John P. Business travelers United Kingdom, July 13, 2014
Good stay but nothing special

Very friendly staff, Great Choice at the Buffet Breakfast, Close to shopping
7
This is a perfectly good hotel, with very attentive staff. the rooms are nice but a bit on the small side. The only issue I had was with the lack of noise deadening, I could her every sound from the next door rooms and the room above and below
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Letitia L. Business travelers United States of America, July 9, 2014
Did it all!

Fitness center is a Golds Gym Xpress! Great breakfast buffet and staff. Nice and clean rooms
9.3
As a lone female traveller, hotel staff took good care of me and security was never an issue. One of my favorite hotels!
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Neil L. Couples Ireland, June 29, 2014
Impressed

Beds & linens, pool & outdoor tiki huts, location to Greenfields shopping centre
9.7
Tremendous.
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Ong C. Business travelers Singapore, June 27, 2014
Location and Service

Location, Customer Service & internet
7
Rom is old and small and breakfast lack of surprises. My 4 days there was almost having the same stuff everyday. Customer service is good of course due to this international hotel chain. Location is good as it is just beside a huge mall. might not stay there again when traveling up there unless given more benefits or discounts on room rates.
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Guy A. Couples Australia, June 25, 2014
We had a great time in a beautiful hotel

Friendly people,customer service,breakfast Buffett
10
Very relaxing and enjoyable
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Lucille M. Solo travelers Philippines, June 15, 2014
Great this time!

efficient staff, clean room and nice garden
8
the hotel has a much more efficient staff now-- checking in was a breeze since they have staff who has a copy of expected guests for the day-- unlike before where the front desk clerk has to search for the guests' name on their computer (this takes about 15 mins)
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Garry E. Business travelers United Kingdom, June 10, 2014
nice suitable location with friendly helpful staff

location service room size
8
good stay good place nice friendly staff room nice size bathtub rubbish and a waste of time that is my only complaint
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Adrian P. Business travelers Singapore, June 5, 2014
safe, comfortable, convenient.

location, comfort, friendly staff.
8
Overall a very pleasant experience. While it's an old hotel, it's very well maintained. Staff are also very trained and attentive. I was however disappointed with the fitness centre, as it was cramped, crowded (given that it has been outsourced), and fitted with worn equipment. It is the gym's policy not to provide towels or water to hotel guests. In that regard, it's not quite the InterContinental standards that I once used to be a big fan of.
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Sang A. Business travelers South Korea, June 4, 2014
good

location
10
good
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