Excellent 8.2
Based on 173 reviews

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About InterContinental New York Times Square

Description

Well-placed in the sightseeing, shopping, nightlife area of New York (NY) city, InterContinental New York Times Square provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Majestic Theater, AMC Empire 25, Seventh Avenue.

Simply put, all the services and amenities you have come to expect from InterContinental Hotels Group are right in the comfort of your own home. 24-hour front desk, facilities for disabled guests, luggage storage, car park, room service are just a few of the facilities that set InterContinental New York Times Square apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the InterContinental New York Times Square.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM
  • currency exchange
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note, 'breakfast included' rates provide breakfast for 2 guests only irrespective of occupancy of the room. Breakfast for all additional guests will require additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.4
  • Food/Dining 7.4

Adib R.
Jordan
July 22, 2016
Very unhelpful staff
Very unprofessional and unhelpful staff concerned more about their tip than doing their jobs

JIn T.
Singapore
July 18, 2016
-
[1] unpleasant check-in process on 9th July 2016 due to poor quality of the front desk staff. [2] poor quality of the shower head to injure my body during my shower. [3] If you need any detail story & photograph of the above, please contact me.

TouFelix W.
Hong Kong
April 25, 2016
Recommended
After encountering the unfriendly staff members at the front desk, I was almost certain that I'd never come back to this hotel. However, a manager (forgot his name) immediately called me after hearing my dissatisfaction through an online survey of check-in experience. The manager apologized and asked us "is there anything I can do for you?" We respectfully declined but were very impressed with the manager's genuine hospitality. Then the surprise came later that night when a complimentary basket was delivered to our room including a bottle of wine, fruit and cheese samples. It was such a nice gesture by the hotel's manager. We will definitely come back!

miyoung S.
March 24, 2016
great
Great

Caroline N.
Sweden
February 17, 2016
A bit expensive but worth it
+ Spacious rooms. + Great location (right above shake shack = best burgers ever!). + If you're an IHG rewards club member you get snacks to the room, wifi, an upgrade and a late check-out which was really nice. - Expensive breakfast which wasn't that good. They didn't have much to chose from and on top of that, a tip was automatically added to the tab without you choosing the % (which is kind of weird at a breakfast serving, you get served juice, that's it, then you get the breakfast yourself). Solve this by skipping the hotel breakfast and chose some other nice location in the neighborhood. - You have to pay for wifi if you're not a IHG member.

Jay D.
United States
December 29, 2015
Nice property
Location, comfort, cleanliness
I'd stay there again.

Haryanto S.
Indonesia
December 05, 2015
Location and the food are very good
Location, food and clean
I like very much

Dawn W.
United States
November 28, 2015
Great stay at a great rate
Location, clean, friendly staff
We were staying night before macy's parade and we like to stay in times square. Only downside was when we arrived the room was very hot and even with the heat turned down we had to open the window to cool it down. Otherwise the stay was great. Staff even gave us "grandstand tickets" to the parade as we checked out - even though we didn't end up using them we watched the parade from central park -which was Awesome and something we wouldn't have done if they hadnt given us the tickets. Thank u!

Ayal S.
United States
November 09, 2015
Super good
Location clean confi
Good

Sirin P.
Thailand
September 16, 2015
great location and nice city view
lcoation, comfortable bedroom, services
try Shake Shack Burger just in front of the hotel.


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