Good 6.5
Based on 3 reviews

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About InterContinental Real Guatemala Hotel

Description

Designed for both business and leisure travel, InterContinental Real Guatemala Hotel is ideally situated in Zone 10; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Cines Próceres, Clark Tours, Hospital Herrera Llerandi.

Take advantage of a wealth of unrivaled services and amenities at this Guatemala City hotel. Top features of the hotel include facilities for disabled guests, Wi-Fi in public areas, car park, meeting facilities, business center.

239 rooms spread over 15 floors provide a warm and pleasant home away from home. Modern comforts such as air conditioning, desk, mini bar, executive lounge access, internet access – LAN (charges apply) can be found in selected rooms. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, outdoor pool, spa. Whatever your reason for visiting Guatemala City, the InterContinental Real Guatemala Hotel is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park

Fitness & recreation

  • Fitness center
  • Spa

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 15
Number of Rooms : 239
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Verified traveler reviews

Filter by traveler type
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 7.0
  • Service 4.7
  • Value for money 4.7
  • Food/Dining 9.0

Joon K. from South Korea
Business travelers
Stayed 3 nights in June 2016
Zero customer consideration
I prepaid through agoda.com for the hotel. From the check-in, the reception desk said that "Your hotel bill is not settled. We don't know Agoda.com" and I showed them the hotel voucher and still claims that I need to pay them since they didn't receive it and ask me to get the refund from agoda if I am charged twice. I told them to contact the agoda.com and settle on my behalf and they said it is my responsibility to do so. and the hotel called my room a few more times telling me that how they didn't receive the money for my stay over and over. So I had to make a several international call to talk to agoda.com customer service and finally sort it out. my phone bill alone will be about $100 or so due to the international roaming charge. I will not recommend this hotel to anybody.
Reviewed June 27, 2016

Florian K. from Germany
Business travelers
Stayed 2 nights in February 2016
Very cold rooms
Breakfast, location, beds
Stayed here for two nights in February and will not forget the cold rooms (16-17 degrees Celsius). All attempts to heat up the room with the aircon failed. When I called them, they said the heater doesn't work and that they don't have heating in Guatemala (although the aircon unit had a heating function). So I had to work with my jacket and shoes on. Not acceptable for a 5-star hotel in my opinion. Which is sad, cause otherwise the hotel is quite good. Spacious rooms with all amenities, friendly staff, great breakfast buffet and free wifi.
Reviewed February 17, 2016

silvana V. from Italy
Business travelers
Stayed 9 nights in January 2010
il guatemala che non si conosce
e' ubicato in una delle zone piu tranquille di Guatemala City . Ottima posizione per raggiungere gli Uffici Governativi . Ha una aerea reception molto ampia ed elegante , ottima per appuntamenti di lavoro .
Se ritornerò in Guatemala sicuramente risceglerò questo hotel , così come lo raccomanderò , per la sua posizione in una zona sicura . la gentilezza del personale è veramente confortevole per chi sta tutto il giorno fuori per lavoro e vi ritorna , stanco . Sono tutti molto solleciti ed attenti alle richieste . L' Albergo è pulito , dotato di ferro da stiro , cassaforte , accappatoi , opzionals che sono graditi quando non viaggi per diporto e devi fare i conti con gli orari degli appuntamenti L'unica cosa che si lamenta è la mancanza di quotidiani che comunemente si trovano in tutti gli hotel . L'area piscina , non è molto attiva , ma è vero che l'aria fredda di Guatemala non ha permesso di usarla quando si tornava dagli appuntamenti . Altra positività è appunto il fatto che si trovi vicino agli edifici Governativi e questo permette di non perdere tempo per gli spostamenti .. Vicino l'albergo sono a disposizione molti taxi . Ottimo il servizio di navetta da e per l'aereoporto
Reviewed February 12, 2010



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