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InterContinental Yokohama Grand Hotel

1-1-1 Minato Mirai Nishi-Ku, Minato Mirai21 / Sakuragicho, Yokohama, Japan (Show on map)

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Area: Minato Mirai21 / Sakuragicho Number of Rooms: 594

Recent customer reviews

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Fantastic

8.5

from 264 reviews

Value for Money
8.2
Location
8.8
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.7
Food/Dining
8.0
All reviews (264)
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Khang Y. Couples Malaysia, June 25, 2015
MY 1ST STAY AT YOKOHAMA

PRICE, LOCATION, SERVICE
9.3
Hotel location is one of best feature as it is connected to Pacifico Convention Hall and link to Queen Square whereby Minato Mirai subway station is located at basement 3 (very short walking distance from station to hotel). High floor room view from hotel is fantastic as guests are able to view all landmark buildings such as Cosmo Ferries Wheel, Landmark Tower and Queen Square Tower A (night scene is the best) Retail/department stores, convenience stores and restaurents are easy accessible within short walking distance as well (less than 10 mins walk). Hotel staff performance was above expectation upon check in/out. Most of the front desk staff was very resourceful while attending my enquiries for transportation guide. Room is spacious and overall cleanliness and conditions are well maintained. I would recommend this hotel to those travellers who wish to explore Minato Mirai area.
Hwee K. Families with young children Malaysia, April 8, 2015
Fantastic service

The room was comfortable, large n very clean. Staff were superbly helpful n friendly. And their service is excellent!
10
Fantastic
Hung W. Families with older children China, February 25, 2015
Worth to stay

Clean, good view, low price
9.3
Compared with the price, the hotel is worth to stay. The view is excellent, the room is big.
Yee A. Families with young children Australia, January 16, 2015
best bell boy service

lovely breakfast; great location; friendly staff
9
bathroom looks old; staff are very friendly and helpful
Bernard L. Families with older children Australia, January 6, 2015
Staff help me find my lost wallet

staff, food and room
9.7
The staff, especially, the lady bell captain (forgot to ask the her name) help me to get my wallet which was left in Niseko. They have put effort in helping me to get it even though I got it back after I have checked-out from the hotel.
Boon K. Business travelers Singapore, December 5, 2014
Exhibition stay at Intercontinental Yokohama Grand

Near exhibition halls, good restaurants,
8
This is the 5th year that I am attending the annual ITE exhibition at Yokohama and I have been staying in the Intercontinental Yokohama Grand since 5 years ago. The rooms are big by Japanese standards and the pilows are comfortable. I will be back to this hotel again unless it is fully booked.
Boon K. Business travelers Singapore, December 5, 2014
Hotel near Pacifico Exhbition Halls

Near exhibition halls, quiet rooms and good restaurants nearby
8.3
This is the 5th year that I am attending the annual ITE exhibition at Yokohama and I have been staying in the Intercontinental Yokohama Grand since 5 years ago. The rooms are big by Japanese standards and the pilows are comfortable. I will be back to this hotel again unless it is fully booked.
James C. Business travelers Philippines, October 30, 2014
minatomirai

huge
8
King C. Couples Canada, October 28, 2014
Nice hotel , reasonable rate

Cleanliness , service. Location
10
Decor is a bit dated but very clean. Staff are amazing polite and efficient. 5 minutes walk to nearest subway. Two stops to city centre one way, two stops to Chinatown the other way. Walking distance to the ferris wheel, ramen museum and Red Brick building mall.
Zhe M. Groups China, September 11, 2014
wonderful stay

perfect city view, friendly staff
7.7
We arrived the hotel late that night, it was almost 10 p.m. The front desk friendly helped us with checking in and told us the conditions. We had a room at 29th floor, and the view outside really impressed us and really hoped we can stayed for long. We had breakfast on the other day at 28th floor. Though there were not a lot of choice, we still enjoyed that and the day view was also very attractive. This is a highly recommended hotel.

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