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Intercontinentals And Resorts Frankfurt

Wilhelm-Leuschner-Strasse 43, Central Station, Frankfurt am Main, Germany 60329 (Show on map)

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Area: Central Station Number of Rooms: 469

Recent customer reviews

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Very Good

7.6

based on
6 reviews

Value for Money
7.3
Location
7.7
Staff Performance
7.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.7
Food/Dining
7.3
Families with young children (6)
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Bo K. Families with young children South Korea, August 24, 2013
cozy room with excellent view

view, condition of hotel, nice sky lounge
9
A room was a little bit small, but nicely and neatly equipped with excellent Main river view! But there was some event going on along the opposite side of the river, it was quite loud (our room was at 15th floor) until 2am. But we got a daily usage of sky lounge, so we enjoyed the food and nice environment. I stayed with my 5 months old baby and had to change her diaper because she was crying a lot, but the staff asked me to go to my room to change her diaper because she worried if my baby would make the sofa dirty. No diaper changing station at the bathroom at sky lounge??? I found it quite ridiculous. Everything was great except no baby friendly staff in Frankfurt.
Bo K. Families with young children South Korea, August 24, 2013
view, condition of hotel, nice sky lounge

view, condition of hotel, nice sky lounge
8
A room was a little bit small, but nicely and neatly equipped with excellent Main river view! But there was some event going on along the opposite side of the river, it was quite loud (our room was at 15th floor) until 2am. But we got a daily usage of sky lounge, so we enjoyed the food and nice environment. I stayed with my 5 months old baby and had to change her diaper because she was crying a lot, but the staff asked me to go to my room to change her diaper because she worried if my baby would make the sofa dirty. No diaper changing station at the bathroom at sky lounge??? I found it quite ridiculous. Everything was great except no baby friendly staff in Frankfurt.
Charles E. Families with young children Indonesia, November 13, 2012
Great Hotel, Not so Good location.

The hotel is very clean as you would expect from a five star
6.7
hotel is very clean and very spacious, the rooms were perfect size, and everything you would expect from a five stars hotel. the staff were not friendly though, they were unwilling to help, kind of snobby, but then again you don't need to ask much from the hotel clerk. wouldn't recommend this hotel just because it is too far from everything, that is everything is not walking distance.
Sudhakara P. Families with young children United Arab Emirates, March 28, 2010
5 star hotel in germany

good for money
7.7
hotel is on good location and one side of the hotel on the river side, good view, good room and freindly staff
Boon H. Families with young children Singapore, December 11, 2009
So. so

Free morning coffee
6
For a 5 star hotel, the service is fairly poor. We reached the hotel early and the reception kept telling us the room will be ready in 2-3 hours. We came back twice and still the room wasn't ready. They also could not recommend areas to visit and whether certain cards can be used. Something you would expect a 5 star desk would have been able to support better.
Togar S. Families with young children Indonesia, July 27, 2013
Hotel yg bagus pelayanannya dan fasilitasnya

Kamar, pelayanan dan makanannya
8.3
 

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