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ION Bali Benoa Hotel

Jl. Pratama No. 93, Nusa Dua / Benoa, Bali, Indonesia 80363 (Show on map)

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"Staff were amazing, especially the manger! So helpful and..."

  • Jamie, Australia
  • June 22, 2015
  • Area: Nusa Dua / Benoa
  • Rooms : 150
  • Free Wi-Fi

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Room Types
ION Rooms with Breakfast
SKY Room
ION Room
ION Room
SKY Room


When would you like to stay at this hotel?

Features of ION Bali Benoa Hotel

24-hour front desk

24-hour room service

airport transfer



car park


currency exchange


facilities for disabled guests

laundry service

luggage storage

poolside bar


room service

safety deposit boxes

shared lounge/TV area

shuttle service

smoking area


Sports and Recreation

outdoor pool

pool (kids)

water sports (motorized)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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Offering quality accommodations in the romance, beaches, family fun district of Bali, ION Bali Benoa Hotel is a popular pick for both business and leisure travelers. The hotel lies 12.6 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, ION Bali Benoa Hotel is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage.

Step into one of 150 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, mini bar which can be found in some rooms. The hotel offers fantastic facilities, including outdoor pool, pool (kids), water sports (motorized), to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the ION Bali Benoa Hotel.
Offering quality accommodations in the romance, beaches, family fun district of Bali, ION Bali Benoa ... see more
Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
300000 IDR

Breakfast Charge (when not included in room rate)
80000 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
12.6 km

Distance to Airport
13 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Reception Open Until
12:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Recent customer comments

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Very Good


from 165 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (165)
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Charles S. Families with young children Indonesia, June 26, 2015
The Worst

Location, Parking, Pool
Room is dirty when we arrive, water in the bathroom is smelly, bathroom design is the WORST, breakfest menu and taste is horrible, NOT RECCOMENDED, NOT VALUE FOR MONEY... Luckily we only spent one night in the hotel, so not so much nightmare
Ellie R. Groups Australia, June 25, 2015
Lovely people

1. Staff 2. Value 3. Location
Jamie C. Couples Australia, June 22, 2015
1st trip to Bali

Staff were amazing, especially the manger! So helpful and friendly. The free shuttle transport is extremely helpful considering the cheap proce of accommodation. The price of a room is great value
Great staff, great value for money and good location. Made our days so easy to have a comfortable base to visit all over southern Bali
Heidi H. Groups Indonesia, June 15, 2015
a very great budget hotel

rooms, food, pool
This hotel was great. Eventhough it is a budget hotel, they have a complete facility. Their swimming pool was great. Food was great. They gave free cocktail at rooftop bar, but honestly the rooftop bar is too dark and windy. maybe they can work on to improve the rooftop bar. Room was clean and great. Have everything we need in the room. Great hotel!
Pui L. Couples Malaysia, June 7, 2015
Clean Room, Friendly Staff

room, staff, roof top bar
Room is clean and new. Staff are helpful. However internet connection are really bad. The wifi provided by hotel couldn't connect all the time.
Pui L. Couples Malaysia, June 7, 2015
Poor Internet Connection

room, staff, lounge
overall is fine. Just wifi connection is poor no matter in which part of the hotel.
Karen V. Groups Philippines, June 6, 2015
Loved my stay!

Great amenities, friendly staff & Melky
Very clean rooms, comfortable bed, soft pillows and cool bathroom I didn't mind just having a staycation at the hotel. I loved the pool and the roof deck where I was able to enjoy some fresh air while watching the sunset. The staff are the best! Very friendly, accommodating and always with smiles on their faces. Special mention to Hotel Manager Melky who personally did airport transfers and toured us around, things that he could have asked his staff to do, but instead did them himself. Great value for money, good location and the best staff. I would choose this hotel again.
Angeline O. Groups Philippines, June 6, 2015
Perfect for groups

location, staff, hospitality
The hotel is new, the staff is amazing, the service and hospitality is superb and the location is nice. Our group is very thankful to all the staff for accommodating all our requests and answering all our queries. We would also like to thank Mr. Melky, the Manager for touring us around, showing us what Bali offers to the world :). He also became our photographer during our water sports :). Aside from the excellent and exceeding expectations service the hotel has shown, one thing that we really appreciated is that they love kids, so if you have kids, then this hotel is the best for you :). We'll definitely go back to this hotel.
Mika L. Business travelers Indonesia, June 2, 2015
Perfect for Couple, Not for Others

Comfort, Location, Value of Money
I stay with friend. Everything is perfect but lack of privacy. Because a mirror is misplaced in Ion Room. It reflects to toilet and shower room. The sticker on the glass also few, so you can see what people do in it, no privacy. So it is perfect only for couple. And also, shower room and toilet have only 1 sharing door, either you use it for toilet or shower.
Rehina G. Couples New Zealand, May 24, 2015
Overall good, a few improvements needed

The matradee
Overall our stay was good and comfortable. There were definitely a few things that annoyed us and several improvements can be made to put his hotel up there with other 3 star hotels in Bali. The hotel is very clean, tidy and comfortable. Bed was lovely and pillows awesome. The pool area needs serious improvement - there are only 3 sun loungers which is not good enough for a large hotel. The pool bar was sometimes unattended and the selection of alcoholic beverages in the hotel was seriously crap. Rooftop bar has no vibe and seems unfinished. Breakfast was average, I have had a much better buffet breakfast selection at other hotels. Fridge in room was hopeless and didn't really work. Butttt overall, we missed this hotel after we left. The staff really did try hard to impress us and we were ever so thankful for this. The cleanliness was unbeatable. Daily room cleaning was excellent - they didn't just clean, they tidied every little thing and left lovely notes.
< Previous page 1 - 10 of 165 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • beaches
  • family fun
  • romance
Distance to airport:
  • Ngurah Rai International Airport (6.3 Km)
Customer comments:
  • "Budget hotel" , "Excellent staff" , "Very clean"
Top attractions in the area:
  • Benoa Beach (0.2 Km / 3 min walk)
  • Tanjung Benoa Watersports (1.2 Km / 15 min walk)
  • Nusa Dua Beach (2.8 Km)
  • Serangan Island (3.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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