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Recent customer comments

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based on 1203 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.0
  • Location 5.8
  • Room Comfort/Standard 6.6
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 5.3

Paul B.
United Kingdom
October 06, 2014
Very uncomfortable hotel
Very uncomfortable. The bed is up a steeep ladder on a shelf - and I mean STEEP. When you get onto the shelf you have to crawl as the bed is on the floor and the ceiling so low you will bump your head. There is no light switch up there so this must be done in the dark. Toilet is downstairs - so how about coming down for night visit (backwards of course) disorientated and in the dark? Then try to sleep - but there is a window 'up there' giving onto the corridor and a light burning all night; curtains so thin I had to stuff towels etc there to try to block some light. So downstairs there should be more space and comfort as bed has been put on shelf? But there is no sofa, easy chair etc - just 2 hard upright chairs - and so unwelcoming with broad expanse of hard floor and not a rug or carpet. A kitchen in the corner - plent of opporuntity to wash up etc BUT not even a kettle let alone anything else! Bathroom is tiny and hard to squeeze in behind the ladder to the shelf. Huge bookcase and wardrobe - but why would anybody stay there more than a night ... or indeed an hour? A most strange breakfast is provided - but brought to the room - cold of course! It is in very seedy area; it is 20 ins feive from airport - 350 pesos - how can that be marketed as airport hotel?

peter M.
United Kingdom
October 04, 2014
very basic but adequate
location,polite staff,access to airport very easy
ok ,very very basic,certainly not a hotel! just a room in a apartment block,but for price paid was acceptable.

xiangtong X.
September 27, 2014
Close to the airport
Cozy room,near the airport
Pretty close to the airport,but a bit noise...

manuel A.
United States
September 25, 2014
Why I should go back to Isabelle Garden Hotel & Su
Quiet place, Inexpensive and the staffs are nice.
Was fine but we only goback at night to after spending the day in the surrounding cities.

Purushottam R.
September 17, 2014
Look for some other place to stay
closer to airport
I was booked the room looking for a place to crash on overnight connection in Manila. Hotel very close to the airport, but unfortunately on the "other side" of the town. Very basic standard. My room had a view overlooking the airport. For plane spotters - a place to be. But not the noise from the airport was making impossible to sleep at all. Jut around 2:00 after midnight, hundreds of roosters form the nearby households are getting awake, and they are no shy at all to keep on announcing this to the world very frequently. The noise was intense and very frustrating. The rooms had a sink and a separate sitting area with a table and 2 chairs. There is a loft bed and a bathroom as well as an old tv set but there is no furniture to sit to watch the tv. The bathroom was very old and not maintained well, which can be said for the entirety of the property. The AC was so weak that it couldn't produce enough cold air to reach the bed up in the loft above it. Along with dirty bathroom and impossible conditions to sleep, I would recommend to forget about the view and be concern with what hotel should be about - a good night sleep. Do yourself a favour - look for some other place to stay.

anna R.
September 15, 2014
Worth every penny!!
Friendely staff great service clean rooms!
FVery pleasant indeed. only they should improve the breakfast. It was not to the standard of other place even for the same price or lower. Every thing like toast and eggs was COLD.

Pious T.
United States
September 15, 2014
Staff great location good close to airport .
Staff , location , airport pick up
It was ok it's close to airport but hotel has no restaurant . No standard restaurant in the nebour hood . Staff very friendly give free break fast . No Internet in room . Bath room like a small closet. Over all 5 out of 10.

elmer B.
September 14, 2014
not a good location
cheap, have breakfast, safe
it's ok if you are just to sleep and not going anywhere

Anabella M.
September 14, 2014
Location to the airport.
It was memorable good location and service and reasonable price

Stephen L.
United States
September 10, 2014
Good value for the money
Staff, Security, Room
I was just their for a quick overnight before my flight the next morning. The place is very secure and the staff very helpful. The room plenty for what I needed with a loft bed and a nice warm shower in the morning.