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Verified traveler reviews

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based on 1203 reviews
  • Cleanliness 6.5
  • Facilities 6.0
  • Location 5.8
  • Room Comfort/Standard 6.6
  • Service 6.6
  • Value for money 6.8
  • Food/Dining 5.3

William P.
United Kingdom
April 29, 2013
Poor Quality
Proximity to the airport
Two significant problems: the room smelt musty and was dank; never had this experience with a hotel before. Secondly, the bed area was very hot. The room had a loft bed and the a/c was at floor level. Consequently, as others have noted, this poor design means that while the floor area was cooled by the a/c the sleeping area was 30 degrees warmer and made sleeping impossible.

David S.
April 27, 2013
breakfast,staff and good airport shuttle

David S.
April 27, 2013
breakfast,staff and good airport shuttle

Timo S.
April 26, 2013
Close to the airport but not quick
A bed to sleep
Booked this hotel as it was supposedly close to the airport and I had a short layover. It turned out that it still took over 45 mins to make the short distance. That was disappointing as it was the only reason to book this hotel. The staff was very friendly and tried to attend to all requests. The hotel itself was quite run down and didn't exude any air of atmosphere. The room was basic, full of mosquitoes, the air-con was loud and not working well. All in all, not even recommended for layovers if you do not wish the most basic of qualities

Sheryl S.
April 17, 2013
it was my horriefiedest day!!
nothing was best at this hotel
1st: poor Service of staff,unfriendly,they dont even assist us and told us upon check in that we have to fill up some forms for our free bfast meals,they don't even know how to put a smile on their faces and greet the guests as well. 2nd: we have to wait for more than 45mins.only for our preheated garlic rice,scrambled egg and 2 slices of tomatoes. 3rd: i was at the 8th floor and the room was very uncomfortable. you have to climb first this slanted stairs to get u there on top cos there - is your bed. it was so warm because we are at the top and the aircon was at the bottom. 4th: i bought this internet card good for 24-Hour consumption but it was very slow and i was not expecting that was that so slow cos i have pay for it! and lastly,it was not that easy to access on this area thaty why i dont want to be in this hotel again.

Lawrence L.
April 17, 2013
Acceptable overnight between flights
Staff, running water, air con

John A.
April 16, 2013
It was a good hotel for families.
Clean and comfortable rooms.

Steven F.
United Kingdom
April 15, 2013
good value
value price location

rocco F.
April 14, 2013
it was ok for short time
clean staff position

Ayako K.
April 13, 2013
Very simple and for backpackers
Isabelle Garden Hotel and Suites, Manila, Philippines
And, I stayed at the 9th floor which was 1 floor above elevator can go... I had to bring the bag 1 floor up....