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Recent customer comments

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based on 1203 reviews
  • Cleanliness 6.5
  • Facilities 6.0
  • Location 5.8
  • Room Comfort/Standard 6.6
  • Service 6.6
  • Value for money 6.8
  • Food/Dining 5.3

Manuel O.
October 09, 2012
easy for airport
close to airport
ok value for money, but is not close to anything and is not nice hotel. just good if you need a quick stay close to the airport

Cameron W.
United States
October 08, 2012
Decent enough hotel
Rooms were nice and clean
The rooms are a bit away from the airport as basically you have to go through a lot of hustle and bustle with lots of traffic in the meantime to get out of the airport and into the hotel. Once in the hotel, free internet with a computer, and then finally to the room which the elevator only goes up 8 floors. Once you are in your room, sheets need to be a bit more clean, otherwise it's fine for a one night stay as I can't imagine staying for longer.

Michael S.
United States
October 07, 2012
Appropriately inexpensive but service minded
Inexpensive, service-minded
This place is apparently very close to the airport but I couldn't tell it. The drive was 30 minutes to the hotel, 20 minutes back, and I didn't hear any planes flying overhead. I booked it for a rest between flights because I thought I had 4 hours, but then there there was some trouble finding the hotel transport, and then another hour was shaved away by the transport time going both ways. I noticed some very tiny bugs on the bed in the first room, but the management was quick to find a different room. They also arranged for an out-call massage which was nice. The location and the critters were relative drawbacks, but the price was right and the service actually commendable.

Astrid S.
October 06, 2012
Isabelle suites are not as I was expecting it to be. I was looking for a hotel that I can stay for a night that is close to the airport due to my early flight. But its rather far. You need to go round and round on several roads in order to reach the hotel. When I reach I foud it scary as it was dark. Staff were not that accommodating as well. Maybe because I arrived quite late like 10pm. I need to carry my own luggages and they look more tired than me. I asked for food, there's no available room service. I asked if there's a nearby convenience store or restaurant... No. My phone is dying that time and I asked for adaptors. They didn't have. I wanted to check out when I just checked in, honestly. Overall it looked like I paid exactly proper money for that room. Budget money for budget service. I just think motels are better than this place.

Mark K.
United States
October 04, 2012
Very small bathrooms, filthy rooms. Many many ants
No roof leaks
This was honestly the worst hotel I've ever stayed in. The photos make the rooms look nice, however don't be fooled. The rooms are filthy and we had so many ants. Our breakfast was never good and if we didn't eat in a hurry the dishes were covered in ants. I would sit the dishes outside to draw the ants away from our room. It took two days for the staff to pick them up and the ants were EVERYWHERE!!! The bathroom was incredibly small. I struck my head several times when using the toilet at night. The hotel is situated in a slum area and there are barking dogs and crowing roosters twenty four hours a day. No Internet. I received only excuses. Staff service was non-existent. No room service to clean our room.

merly H.
United States
September 29, 2012
None of this apply
price (but willing to pay more for better one)
hotel too far from airport,inside ok but water leaks to the toilet floor because of the hole in the ground,too tight in the bathroom,not even one glass to use to brush your teeth,floor filthy. Picture/description not accurate. Very disappointed. Price ok but that is not the reason why we chose this one. We thought it is close to the airport as we arrived late at night, we decided to stay as the address says along Airport Road.

Teofredo E.
United States
September 29, 2012
Location not good, room so small
Economical rate
Location was not good, appears not a safe neighborhood. The staff was nice and accumodating. The room was small with a very small bathroom like an RV bathroom

Wayne C.
United States
September 28, 2012
Comfortable and secluded.
Plenty of space with 2 room setup. Light kitchen accommodations
Isabelle Garden is the hotel I always stay when I come thru Manila. It is located away from the noise and busy areas around the airport. I prefer to pay a few dollars more for the taxi fare to come there. The rooms are clean and comfortable. The bathroom is equipped with hot water and a good sized shower. The bed is comfortable as well. I recommend Isabelle Garden over any other comparing the price for the room and location. I dont think you will have any disappointments.

Abel D.
September 27, 2012
Its not a nice place to stay
I didnt like any thing there
Localization is bad, room is not confortable, Internet does not work, etc...

Joanna C.
September 26, 2012
Budget Hotel Really
Very Affordable
We encountered like 2 small cockroaches after 10 mins of entering our room. We requested for room transfer and they transferred us to a room better than the first one. Do not be fooled on the bright pictures you see on their website because on actual, the room is gloomy. I think we'll never go back to this hotel again. This hotel is good only for a very short stay. The staff are nice.