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Recent customer comments

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based on 1202 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 5.8
  • Location 5.8
  • Room Comfort/Standard 6.6
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 5.3

Nelly E.
United States
August 29, 2012
Nice Hotel for short stay
Near the Airport
It is a nice hotel. Clean room and very friendly staff.

Maria Q.
August 28, 2012
Location is just really difficult
Cute rooms
this condotel itself is ok and has ok facilities. it is however very difficult for tourists to travel to and fro everywhere. it is situated on the sideskirts of a main village. the traffic is just really crazy. we reached alabang after more than 2 hours of getting stuck in the traffic. find another place if you are a tourist. you will not survive the horror of the location. i lived in this area and due to tight budget there was nothing i can do but just bite the bullet.

Mark Z.
August 28, 2012
Nice Hotel but location hard to find
nice room, friendly staff,
our stay in the hotel was nice. the room was ok, it's a small condo unit with a kitchen. the utensils you have to request. the staff is great, they are always there when you need something. great room it was spacious but there are cockroaches inside the room. the fridge is almost useless.

Maria A.
August 27, 2012
Comfortable Place to stay
Great location
It's a comfortable place to stay & near the airport & Mall of Asia. Very convenient.

Nena P.
August 26, 2012
Affordable Hotel and good shuttle services
Selling points
the hotel is very near at terminal 2 and 1, but need a taxi to get in the isabelle hotel... the best things is free shuttle bus pick up, and upgrade room, with nice room breakfast service. the matrimony rooms has dining table, refrigerator, aircon and tv...but bathroom quite small. clean and comfortable place to stay plus nice and helpful staff.

Timothy F.
United Kingdom
August 24, 2012
Nice hotel, friendly service
Close to the airport and helpful staff
The lady in Reception was helpful and very willing to help arrange taxi transport whenever it was asked for. Room Service was prompt and efficient, bringing exactly what was asked for on every occasion. On the whole very clean throughout the hotel - but one problem was an ant infestation in the room we stayed in, meaning that we had to watch the meals we had very carefully to ensure they were not affected. Because of my short stay there I did not raise it at the time, and apart from that I have no complaints - overall a pleasant experience and for anyone wishing to have a stay close to Manila's International Airport, a good choice.

Daisy S.
August 21, 2012
Convenient hotel and service with a smile
I liked everything
I had no any comments about our stayed in the hotel. The hotel is very good convenient, and the people who works there are very responsive and friendly to their respectives customers. The hotel is very closed to the airport and very easy to us to travel or to transport our luggage from the airport to hotel. And, the room was cleaned.

Joe C.
United States
August 20, 2012
Friendly Helpful Staff
Free Airport Pick Up
For starters its very inexpensive, so please do not expect a flashy hotel. The bed was close to the wall (bathroom on one side,outside wall on the other), but they had a large kitchen table and full size fridge. The air conditioner would work and then stop working, due to the outlet being lose. The bathroom was small but but clean. They have hot water in the shower. We were picked up at the airport for free, but they charge to take you back to the airport (about pesos for 2 people). The staff was friendly and ordered MC Donald's delivery since there is not any restaurants close by.

Jonathan D.
United States
August 19, 2012
Great Location near Airport
Pleasant stay. Its very close to the Airport and is why I chose this hotel.

pascal V.
August 18, 2012
good location but bad service
no pros
i arrived there , and they didn't find my reservation , very unfriendly people , even the taxidriver couldn't find the place , the worsest thing was the towels in the badroom , very dirty , and smelled " very bad " i was glad i only had to stay there a few hours , i won't recommend this hotel to nobody , a pitty i paid it via internet , otherwise i'd never had stayed there , the worsest experience i ever had in a " hotel "