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Above average 6.0
Based on 7 reviews

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About Island Hotel Durban

Description

Island Hotel Durban, located in Isipingo, Durban, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Amanzimtoti Country Club, Ebuhleni Grove, Bluff Nature Reserve.

Offering hotel guests superior services and a broad range of amenities, Island Hotel Durban is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are car park, room service, airport transfer, meeting facilities, family room.

Step into one of 78 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Durban, make Island Hotel Durban your home away from home.
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Features

Transportation

  • car park
  • airport transfer

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • smoking allowed

On-site facilities

  • family room
  • smoking area

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Rooms : 78
Room Voltage: 220
Year Hotel Last Renovated: 2011
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Agoda Verified Reviews

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 7.7
  • Location 4.9
  • Room Comfort/Standard 6.0
  • Staff Performance 7.7
  • Value for Money 4.9
  • Food/Dining 4.6

8 Walter C.
United States
June 17, 2015
Great Bargain
Price, attentive staff, appointments.
Very enjoyable. Great Indian food at the restaurant; curries and bunnies. Good sports bar. Limited TV channels and no wi-fi access in the old part of the hotel. 20km from downtown Durban. Well suited for weddings, groups and meetings.

4.7 Nhlanhla H.
South Africa
June 18, 2014
Was disappointed
The sound of the ocean at night, comfortable big beds & big rooms

4.3 Khethukuthula M.
South Africa
January 14, 2014
Bad experiance so far
Friendly staff at the reception

9 Tesfazghi T.
France
January 13, 2014
Excellent Hospitality, large room
Excellent staff, the receptionists and other staff were very friendly and helpful
First the staff were amazing, very friendly and supportive. The room is very comfortable (large, clean and good bed). The food is not that good and I was not happy with the hygiene of the restaurant. It really need some work to meet the standard of the hotel. One thing unusual I saw in this hotel is that they don't have information paper in the rooms, you have to ask for everything. They should have information package in the rooms.

5 Odette S.
South Africa
January 08, 2014
Disappointing.
Staff
Disappointing. In the middle of an industrial suburb surrounded by low income households. Quite scary. Room was very disappointing. Certainly not 4 stars

5.7 Elaine L.
South Africa
January 06, 2014
dissapointing
service, new rennovation, nice room
it was honestly not a bad hotel but in a bad area with no approved booking from Agoda and the hotel dining-room looked like a cheap canteen.

5 Septi B.
South Africa
January 03, 2014
Experience below expectation
A fairly quiet beach is within walking distance and the room was clean and well-decorated.
The experience was definitely below our expectations. The rooms had no fridge - in Durban's sweltering heat. Which meant we couldn't have cold water or store cool drink. Most of the time The TV showed only one channel, despite the fact that all rooms are supposed to have satellite TV. The first morning of our stay we left snacks in the room - when we returned in the afternoon they had disappeared! From then on we had to lock juices in a suitcase for safekeeping. We reported this but nothing happened. Shampoos and body lotion were not supplied were the room was made up. We only had one sachet of shampoo and body lotion on the first day of our arrival. The next two mornings we didn't have these. The wardrobe had only one hanger. We requested at least six. When the 5 additional hangers were supplied, 3 were broken! The two sinlge beds that are pulled together to make a double bed do not have a fitted sheet, so the loose sheet shifts all night, making it quite uncomfortable to sleep. There is no switch on the window side for the bedside lamp. So if one is sleeping by the window, they have to walk around the bed to switch off to avoid waking up the other person who's closer to the switch. At the daily rate of R766,00 per room we could have got breakfast at all other bed and breakfast establishments that we use so often in Durban and elsewhere. So, our overall experience is that this was not good value for money at all. Quite disappointing actually.


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